i'm using google.com and found this..
http://www.dslprime.com/a/adsl21.pdf

maybe will help you

This is wat I got from TM after I sent a mail complaining of my low speed, after following the instruction, everything just turn back to wat I'm paying for, hope no1 posted this b4.

Dear Sir/Madam,

Thank you for your e-mail to TM Net. Firstly, we would like to apologise for the late reply.

With regards to your slow connection problem, first of all, we sincerely apologise for the inconvenience caused.Therefore, we would advice you to proceed with the basic steps as below in order to streamline the problem occurred.

1) Bypass splitter/ micro filter/ fax machine/ lightning protector.

2) Stand alone connection, from wall socket to modem (No parallel line).

3) Flush DNS
a) For Win 98/ME:
- Click Start button, go to run
- Type "winipcfg" and then click OK
- Select your network card name from the adapter drop-down menu.
- Click on Release button
- The IP address should display 0.0.0.0. Then click Renew All
- Click OK to close the window

b) For Win XP/2000:
- Click on Start button, go to run
- Type "command", click OK
- Type in "ipconfig /flushdns", then press Enter
- Make sure the result is "Successfully flushed the DNS Resolver cache"
- Type "exit" and press Enter to close the window screen

4) Switch off the modem, unplug/ re-plug all cables, wait for 5 to 10 minutes before switching on the modem.

5) Create new dialer and configure Domain Name Server (DNS)
- If you are using an auto connection, we would advice you to disable the auto connection before creating dialer
- (Preferred DNS Server: 202.188.0.133 /Alternate DNS Server: 202.188.1.5)

6) Reboot computer and the modem.

7) Do a bandwidth test from our website as follows:
(http://202.188.95.52:8080/speedometer/)
However, if the result is below 70% of the required speed, please reply us by attaching the result in kbits.

If the problem still persist after doing the above steps, please revert to us by providing the details as below in order for us to forward this matter to our technical team for further investigation.

1) User name:
2) Contact Person:
3) Contact Number
- Home/Office:
- Mobile phone:
4) Operating System:
5) Modem Brand:
6) Service Number:
7) Streamyx Package:Subscription RM66 - Monthly
8) 1 Bandwidth Test Result:
9) When the problem occurred:
10) When is the best time to call you:

Should you require further assistance or would like to submit any enquiry/feedback, kindly visit www.tm.net.my and click "Need Help? Contact our Customer Service".

We thank you for taking the time to write to us and look forward to serve you better.


Regards,
Punitha Balakrishnan
Customer Care Support, Internet Services,
Customer Service Management,
TM Retails.

www.tm.net.my

This post has been edited by petrading: Apr 13 2007, 02:40 AM

what can i do if my line does alot alot of packet failaure problem
when i ping all the website what ever local or oversea also come out request time out problem more than 30%
what can i do????

i have my line problem also in many request time out when i ping for sample web site like 'www.google.com'.
Usually is like in 10~15min, it will have 1min request time out like that.
i possible confirm that is disconnected already. But i check my SNR margin....it is above 30 which is normal and won't get line disconnect problem~
maybe the router/modem setting will cause the disconnection happen??

My line so poor recently... Streamyx Enterprise 1mb
Get thousand ms.

C:\>ping 202.188.0.133

Pinging 202.188.0.133 with 32 bytes of data:

Reply from 202.188.0.133: bytes=32 time=1476ms TTL=247
Reply from 202.188.0.133: bytes=32 time=1548ms TTL=247
Reply from 202.188.0.133: bytes=32 time=1620ms TTL=247
Reply from 202.188.0.133: bytes=32 time=1639ms TTL=247

Item Downstream Upstream Unit
SNR Margin 10 18 dB
Line Attenuation 57 31 dB
Data Rate 1536 512 kbps

wat to do

what can i do if my Remote SNR Margin 9 only so low?

If u dun feel any dc, just live with it..Otherwise complaint itu Tmnut betul betul

Hi,

appreciate if anyone can assist a quick check for me...

from the modem, I got upload speed of 480kbps and download speed 672 kbps,
Local SNR 17dB and remote SNR 10dB

I dun face any frequent or very frequent discon... so far connection very stable but this is opposed to what the first thread page info


On the bandwidth, is it normal? any advice on SNR?

No problem..U r good as go..

lightning arrestor unplugged and I got download 768kbps, upload didn't change (same 480kbps). Local & remote SNR down further to 9dB.
Just made a complaint and TMnut said I should get 1MB because:
1) less than 3.5km from exchange
2) they opened up my connection around 1.5Mbps (not sure about this la since they r nut)

....... latest update: change to my Aztech 600EU and wallaa
check this out:
from modem: upload 512kbps download 1536kbps SNR still 9dB but no disconn so far
from speedometer: upload 383kbps and download 1278kbps and thats double compared when I used Riger DB102.
And after all when they said they open 1.5Mbps, they really meant it

This post has been edited by dscythe: May 30 2007, 12:14 AM

my 1MB can only get max 600KB on speedtest.net it was 400+KB b4, and 600KB is the max i can get now after i called TM, sigh

dunno whether my line has been mis-capped or not, but the modem shows DL 2048kbps and UL 512kbps

I wish to know some information about Streamyx.

1. Is Telekom use DMT or CAP modulation?

DMT = Discrete Multitone Technique, that also known as Orthogonal Frequency-Division Multiplexing (OFDM) - that used in ADSL connections that follow the G.DMT (ITU G.992.1) standard, in which existing copper wires are used to achieve high-speed data connections.

CAP= Carrierless Amplitude Phase modulation (CAPM) is a non-standard variation of quadrature amplitude modulation (QAM). CAP was the de facto standard for xDSL deployments up until 1996, deployed in 90 percent of xDSL installs. Now it is deprecated in favour of Discrete MultiTone Modulation (DMT)

(source: www.wikipedia.org)

2. Is Telekom using an Alcatel compliant or a Cisco System DSLAM?

3. What is the domain name of Streamyx? I assume it's streamyx.com?

Err i've got some questions regarding my line. Last time it was abit better until now. God damnit i cant live with this laggy line.

Line State Connected
Modulation Multi-mode
Annex Mode ANNEX_A
Max Tx Power -38 dBm/Hz
SNR Margin Downstream-15dB Upstream-13dB
Line Attenuation Downstream-4dB Upstream-2dB
Data Rate Downstream-8160kbps Upstream-864kbps

This is the info from the adsl monitor in my DSL-G640T router.

Currently used by 5 people. Like 2 months ago, the line is super stable. I can play battlenet without lagness.
But now whenever im in battlenet, people complain that my games are laggy. Lag spikes I suppose you know what that mean ?

What causes frequent lag spikes ??

Btw im living in a condo if that makes any difference at all
Previously the line is also very smooth until this new semester, its all the opposite ! >.<

EDIT : Im using 1 mbps package

This post has been edited by SeeD: Jun 8 2007, 01:11 AM

your Line Attenuation is poor,maybe problem with the cable

http://forum.lowyat.net/topic/222851

is it me or you or him ?

the guide is for u (SeeD)

This post has been edited by Frankiec91: Jun 11 2007, 09:52 PM

guys do any of u have a copy of MCMC complaint form...
i can't access their site... so i u hav an offline copy pls PM me..

I just bought a D-Link 520T and am experiencing frequent disconnection where the ADSL light disappears for about a minute.. happens quite a lot.

Which page router page should I post here? It looks different from all the ZTE screenshots here.

Also, after getting a new modem out of the box, what are the additional configuration settings that needs to be changed aside from the basic connection to ensure smooth speeds?

Can someone point me to the relevant thread here on LY?

well, mine must take the cake then... i can still surf, with much difficulty i must add, and this is what i get when i try to ping any site.... i've tried changing the DNS address, and i've called the tmnuts about 7 times in the past 4 days. all they say is that they'll get a technician to look into it. i'm not sure what he's looking at then. and the agents don't seem to care when i tell them that i can't ping any site... they just ask me to wait for the technician.... funny thing is, i can still use torrent and messenger (ie yahoo and msn). however, surfing sucks big time. torrent speeds never go past 20kbps... port forwarding done with encryption enabled...

C:\>ping 202.188.0.133

Pinging 202.188.0.133 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 202.188.0.133:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


these are my DSL param... :

DSL Parameters and Status
Vendor ID: 0039
Revision Number: E.37.5.5
Serial Number: 123456789abcdx
Local Tx Power: 12.3 dB
Remote Tx Power: 14.3 dB
Local Line Atten.: 55.5 dB
Remote Line Atten.: 31.5 dB
Local SNR Margin: 18.5 dB
Remote SNR Margin: 16.0 dB
Self Test: Passed
DSL Standard: T1.413
Profile: MII
Tx Line Rate: 512 Kbps
Rx Line Rate: 1216 Kbps
Framing Structure: Framing-3
Trellis Coding: Enable
Power Management Mode: L2, L3 Not Allowed


HELP!!!