HI Guys,

Anyone can give me any suggestion on what i can do? I have called up streamyx and telekom. I request log a case with telekom to check on the line and also the interchange as well as the socket. Hopefuly they can fix it soon.

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Why is it my sent packets are higher than my received packets? I'm using 512 streamyx.

hi, i am having this problem for few days, this is my 4th day already. my connection always disconnected suddenly. i did change my internal phone wiring last week. why i changed, it is because TM's technician told me that the internal wiring was too old and need to be changed in order to get better streamyx performance. i've read this pinned thread and some of the problems are related me. i subscribed RM88 package (1Mbps) and using Aztech DSL600EW. here are 2 pictures about my modem, streamyx. can someone give any comments to me? i would appreciate it.


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Im having problem to surf the net,cannot surf anything, even tmnet website, but i can connect to tmnet, that day i called customer service he ask me to change the dns server ip which i already did but seems to be the same ler. what i have to do?
hellppppp i need to upload my work

I just recently got my Streamyx 1MB, but its really really slow, below are the details, experts please help, i called TM few times and emailed them but still the usual stuff (check cables, clean up cache, dc filter bla bla bla, all useless).

Any advice is very much appreciated.




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Your SNR Margin & Line Attenuation looks excellent!!! Almost 3 times better than mine.

Try this (but cannot confirm that it works):
1) Scan your PC (Safe mode) for viruses.
2) Try some tweaks from http://www.testmy.net/forum/t-1013
3) Defrag your hard disk, etc. etc. etc. i.e. normal maintenance programs
4) Run CCleaner from http://www.ccleaner.com/

Other than that, maybe someone else can suggest something else.

Oh.. Sorry forgot to mention, I'm on Mac (Macbook), so not much worries about virus and defrag. I do run Disk Utility occasionally.

Have been trying so many things, and will try more, anyone with any advice, please do let me know, thanks!

noob question:
where to find SNR Margin?
i m using linksys WRT54G

your signal to noise ratio is low (higher is better) and line attenuation is high (lower is better)

Check mine!
I am definite it is not my house line problem!

Yesterday...
Modem Status

Connection Status Connected
Us Rate (Kbps) 128 <-- Why so low already? Upload cannot reach 20KB and I am seeding torrents! Used to get 512
Ds Rate (Kbps) 512 <-- Why so low already? Download speed cannot exceed 58KB at all! Used to get 1404
US Margin 24 <--Whoa! higher than last time... 11
DS Margin 17 <--Whoa! higher than last time 8
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 63 <-- Never changer before at all!!!
US Line Attenuation 31 <-- Same!!!!
Peak Cell Rate 301 cells per sec
CRC Rx Fast 6
CRC Tx Fast 1
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path

Today... TM Nut guy came my house...
Modem Status

Connection Status Connected
Us Rate (Kbps) 512
Ds Rate (Kbps) 1024
US Margin 11
DS Margin 8
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 63
US Line Attenuation 31
Peak Cell Rate 1207 cells per sec
CRC Rx Fast 702
CRC Tx Fast 1
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path

Note:
Yesterday...
Disconnection around 1 hour.
Download speed of 52KBps
Upload speed of 12KBps

Today...
Disconnection around 20 minutes.
Download speed of 36KBps
Upload speed of 22KBps

Can anyone teach me what to do?
My line attenuation is 63 and 31 from the cable tower to my house.

So, it has nothing to do with my in-house wiring.

My modem's DSL got NO signal at all for almost 3 weeks.

DSL = DOWN
Upload = 0 kb
Download = 0 kb

What should I do now? I've called 1300889515 for weeks and my problem is still not solved yet. *sigh*

Please advise. Thanks.

i just got my line relocated from old house to new house.

when i 1st got my line, down = 384, up = 56, pengsan.

after bug tmnet for few days, now i got down = 2048, up = 512.

but i am facing frequent disconnection now

i have compared my DSLAM stat with you guy, doesnt looks good.

If i call streamyx and tell them DSLAM stat, their agent will understand or not? i afraid at the end, they will ask me to do all the troubleshooting steps again, waste my time.

here is my stat, any comment?

How do I get those SNR reading? i am using dlink DI604, modem is Hase220

This post has been edited by mashimarow: Mar 14 2007, 07:00 AM

Someone tell me how bad is this because i seem to have disconnection like mad during peak hour.

This happen after some incident that even burnt my desktop internal modem and no such things happen before. BTW, i didn't take note of the stats before this happen and after reading this thread now, i just realized my ATT and SNR seems high and the latter low.

Any advises what i can do ?

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enter the modem managment and see there..

usually there are in modem status or connection status maybe line status

Hase220 don't have modem management (I mean web base, besides, I don' know how to use telnet also) neither is DI604.

guys ..need some advice here. My streamyx connection has been going well until last nite. its will working well yesterday morning. Last nite i Cant connect at all. There's no rain or thunderstorm yesterday so i rule out the possibility of modem break down.

So, i call the 1800889515 this number to check my connection status. They say is okie on their side. Fyi, my DSL lite is not even blinking

Any ideas guys???

i wish to buy a new ADSL modem now, i found that in the shop price list got different modem with ADSL and ADSL2 ......what means with that?

For those who experience downtime,
Just to save time when u call the streamyx help line. before u call please try connecting with ur windows xp dialer and note down the error number (eg. error 678). when u call the tech support, give them the error number. that would help speed things up a bit.

Those having slow connections....im not sure whether u can get this info from the operators but try asking how far is ur port from the exchange...if its 4km-5km that isnt much they can do cuz thats pretty much the limit of ADSL...