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Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!

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DrPitchard
post May 22 2012, 02:20 PM

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QUOTE(fuadfadz @ May 22 2012, 02:16 PM)
just call maxis cs. they said this 118 just for limited time only. later u need to pay 218. i'm confused.
*
I guess the customer care consultant that spoke to you really got you confused.

Well, its suppose to be, if sign up now, will enjoy this special price of RM118 for the whole contract period of 24 months @ 10Mbps

Once this limited offer is over and package removed from our offerings (maybe after 30th June 2012?!?! I'm also not sure....), users can only subscribe to the normal package of RM218 for 10Mbps.
DrPitchard
post May 22 2012, 10:43 PM

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QUOTE(grasie2u83 @ May 22 2012, 07:50 PM)
From reliable source?
*
I doubt it....LOL
Can more or less confirm that's not true.... :-)

Added on May 22, 2012, 10:43 pmOh yeah...I'm back!!!!
WOW....Inbox for Maxis Fibre Home related PM's is close to 500 already....ooo

Added on May 22, 2012, 10:48 pm
QUOTE(rewlie @ May 22 2012, 08:42 PM)
I know Maxis from 98'.. and they always stick to their word..when it comes to their money.. good luck!
*
Freedom of choice...LOL...
If you are happy with streamyx, UniFi, Digi, Celcom, P1, U-Mobile or any other internet service provider but just not Maxis...please do continue your subscription with them.... :-)

Added on May 22, 2012, 10:50 pm
QUOTE(eric84cool @ May 22 2012, 10:24 PM)
definitely from Astro, same boss wat....
*
*whistling* LOL

Added on May 22, 2012, 10:53 pm
QUOTE(ryudell @ May 22 2012, 09:06 PM)
Freedom of choice  flex.gif
yeah..agree with u  rolleyes.gif
*
HAHAHAHAHAHAH......Awesome dude!!!!!!
"Freedom of choice"
Love that statement!!! :-)

This post has been edited by DrPitchard: May 22 2012, 10:53 PM
DrPitchard
post May 22 2012, 11:23 PM

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QUOTE(eric84cool @ May 22 2012, 10:59 PM)
Dr.Pitchard, no reply from your PM leh... doh.gif
*
jz replied...LOL
Got too many to reply....phew.....

I think I have more PM's and enquiries than the customer service at Maxis....
DrPitchard
post May 23 2012, 12:26 AM

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QUOTE(Isky @ May 22 2012, 02:28 PM)
LOL. Well, without any concrete evidence, it's all conjecture. But of course, you COULD end all this theorizing if you just let us know...I promise I won't tell anyone else  sweat.gif
*
LOL...nice try.... :-D
How's your holiday by the way? Enjoying life by the seaside with shades on and also a glass of ice lemon tea in your hand?

Added on May 23, 2012, 12:35 am
QUOTE(Isky @ May 22 2012, 04:25 PM)
Ahh.. but are you sure DrPritchard is just a small fry in Maxis??  brows.gif
*
PM sent... :-)

Added on May 23, 2012, 12:40 am
QUOTE(azizul9736 @ May 22 2012, 08:10 PM)
refer back my post i did attached print screen of my torrenting. i never had a down time in a 3 month except once and my router never been off 24/7 since 3 month ago execept once.

router ON 24/7 even balok kampung or working , sleeping smile.gif  trust me so far so good perfect later problem came dont know la dont blame me heheh icon_rolleyes.gif

check unifi thread.
*
Thank you for your contribution in commeting...LOL...
Or not, it would be always me, and will become 1 man show.... ><"

This post has been edited by DrPitchard: May 23 2012, 12:40 AM
DrPitchard
post May 23 2012, 01:52 PM

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QUOTE(aerobowl @ May 23 2012, 08:59 AM)
im curious what hardware you would get from this package?

from http://www.maxis.com.my/home/plans_fibre_10mb.asp
i see a dect and a modem

are these 2 the only hardware? is the "white" box the thompson modem you guys keep mentioning?

pc is direct connected to it via lan cable or wifi or need separate router?

Added on May 23, 2012, 9:07 amseem the modem is thomson TG784n
http://www.maxis.com.my/home/pdf/fiber%20i...Mbpspackage.pdf

so maxis will not let user access to the modem admin is that true?
what if i want to off the modem wifi can it be done? as im allergy to close range wifi signal which will cause headache whenever i on my dlink wifi
*
You can connect your PC directly with LAN cable. Well, that's what I'm doing
Yes, the white box is the thompson wifi router modem most people are mentioning here.

No, you will be able to enter the it with admin access. And yes, you can disable WiFi from the settings inside
DrPitchard
post May 23 2012, 11:17 PM

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QUOTE(zzzxtreme @ May 23 2012, 02:49 PM)
in theory, 10Mbps maxi vs 5Mbps unifi - double speed, and 22% cheaper

never know until someone reviews it

but my concern with the contract is, if I want to move house, what happens ?

for unifi, if I want to move, no problem, just pay a small fee, and if the new place has no unifi, they allow streamyx

i shall ask maxis about this
*
Can shift also, just need to pay the installation fees

Added on May 23, 2012, 11:48 pm
QUOTE(enCORe @ May 23 2012, 12:53 PM)
murah giler  shocking.gif
isit pay RM118 for *limited time or forever ?

*some operator give tricky marketing, make it look cheap for 3 month after that u pay full as usual  shakehead.gif
*
For whole contract period (24 months)

This post has been edited by DrPitchard: May 23 2012, 11:48 PM
DrPitchard
post May 23 2012, 11:23 PM

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QUOTE(arthur_91 @ May 23 2012, 12:58 AM)
Hi,

DrPitchard you seem to be the go to guy regarding the special RM118 deal so i would like to ask some questions.  =D

while i wish you could answer the quota being implemented in june thing by one of the TTDI staff (i still do =x) i under stand if you have difficulties in answering that q. (please do thou =3)

anyway, a few  questions:

1. is there a clause that would allow me to cancel my contract with maxis if i find the service unsatisfactory? Perhaps like i only get 1mbps for a month, frequent disconnections... [i mean without paying the fine]
2. is there a trial period? one month? (like your wireless broadband package)
3. if i hit the maximum of my quota (if), what would be my speed?
4. or is it a complete block on my internet surfing capabilities?
*
Sorry for the late reply, ultra busy and hectic day....catching up with my daily work...

1. No such clause. There is no contract in this world that will side an individual. From housing loan, insurance, service provider, employment contract...etc
Sad fact of life... ><"
2. No trial period. For the record, all fibre broadband internet providers have a lockdown period of 24 months. This includes TIME, TM, Maxis, Vasetti...etc
3. Most probably it will be throttled. But I really doubt it if the quota will be implemented soon.
4. No way at all. Negative. Will surely be able to surf at reasonable speed

Added on May 23, 2012, 11:24 pm
QUOTE(Isky @ May 23 2012, 01:02 AM)
Holiday? Alas, I'm working. Since I am a freelancer and work on a project basis, I gotta take what comes, and work whatever long hours I need to work. Such is the life of a modern day ronin. But I guess it's better than being a NEET.
Sou desu nee...I did see that 'Dr.' in front of your name there... brows.gif
*
LOL....still better than being shackled to the office from 9 to 5.... :-)

Added on May 23, 2012, 11:25 pm
QUOTE(numbertwo @ May 23 2012, 11:03 AM)
the password of the wifi setup in the Thompson is entirely up to you to define... I just don't understand why the need to worry about this nonsense thing of sharing ur wifi with ur neighbours..
*
+1
Spot on answers!!
People out there, you all are being too paranoid....

Added on May 23, 2012, 11:38 pm
QUOTE(waja2000 @ May 23 2012, 07:55 PM)
RM118 good promotion package for 10MB lince, so no more 4 and 6mb for future ?
*
Not true. This RM118 @ 10Mbps is for a limited time only. 4Mbps and 6Mbps (the normal packages) will be back once this is over.

Added on May 23, 2012, 11:39 pm
QUOTE(soul2soul @ May 23 2012, 08:23 PM)
Diablo and ps3 can
Play?
*
not sure about PS3, but Diablo 3, for sure can!!!!
Coz I'm playing it too.... :-)

Added on May 23, 2012, 11:42 pmThe FREE 1st month subscription that I earlier on posted in my signature is not available anymore....sorry guyz..... :-(

Just found out this afternoon and spend a long time arguing about it with the Home Dept. Anyway, the RM50 Jusco voucher is still on!

And apologize for all the delayed reply today, was very busy at work. Nonetheless, I still managed to reply to each and every PM that I received...phew....and its' close to 1,000 already, for the record... :-)

That's all for my update.

This post has been edited by DrPitchard: May 23 2012, 11:42 PM
DrPitchard
post May 24 2012, 12:04 AM

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QUOTE(wakenabeb1 @ May 23 2012, 11:49 PM)
DrPitchard, is it possible to upgrade from the 6mbps pakage? I only just got mine bout 3 months ago. Seems unfair that new subscribers get that good an offer and make existing customers feel a little shortchanged..
*
PM sent.
DrPitchard
post May 24 2012, 01:00 AM

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QUOTE(azizul1975 @ May 23 2012, 02:46 PM)
so for landed house, maxis will pull the fibre cable all the way from the nearest fibre distribution box to the house, is it ?

for high rises like flat and apartment, they use the regular phone cable instead , is it ? basically just replacing the modem la, like that ?  i wonder whether my phone line can support 10mbps...

*
Correct answer...

Actually, most of the answers to your questions can be found at the respective FAQ of this internet service providers.

Added on May 24, 2012, 1:03 am
QUOTE(phantasm0110 @ May 23 2012, 03:02 PM)
may i know, the free minutes does it include local call to tm line and those 1300 or 1800 number?
*
nopez, doesn't include calls to TM fixed line....to 1300 also need to pay, only 1800 is toll free number, regardless from where you call (fixed or mobile, ANY telco provider)

Added on May 24, 2012, 1:04 am
QUOTE(eric84cool @ May 23 2012, 08:22 PM)
I pray hard that the coming IPTV feature will not only accepting new subscriber....but also existing subscriber
*
Yeap, for sure will accept existing subscriber, don't worry!!! :-)

Added on May 24, 2012, 1:05 amBtw, call rates besides those free minutes for the Maxis Fibre Home package...

Calls to non-Maxis mobiles @RM0.09/min.
Calls to non-Maxis fixed lines @RM0.05/min local & RM0.09/min nationwide.

Added on May 24, 2012, 1:06 am
QUOTE(ryudell @ May 23 2012, 09:18 PM)
but still cheaper than unifi
*
Much, much, much cheaper
I guess even a Primary 1 student will agree with that

Added on May 24, 2012, 1:07 amYeap, no more FREE 1st month, not applicable to this package...but the RM50 Jusco voucher is still on!!!!!!!!!

Added on May 24, 2012, 1:08 am
QUOTE(ryudell @ May 23 2012, 12:36 PM)
please take a look at their website or google their modem..
it comes with a 4-port RJ-45, 2 ports RJ-11, & 2 USB ports
*
more than enough for the average user and his/her average family

If students colony with more than 10 hardcore gamers, then its not enough I guess...

This post has been edited by DrPitchard: May 24 2012, 01:08 AM
DrPitchard
post May 24 2012, 08:57 AM

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QUOTE(ryudell @ May 24 2012, 08:07 AM)
Would like to know too, please.
*
Can..... 8.8.8.8 :-D
DrPitchard
post May 24 2012, 08:59 AM

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QUOTE(jackiewong @ May 24 2012, 08:40 AM)
no more free 1 month.. sienz jo.. cry.gif
*
Still a VERY, VERY good offer on its own, IMHO. They removed the cherry on the cake, but the cake itself is still secret recipe stuff, not pandan chiffon cake....LOL
DrPitchard
post May 24 2012, 01:48 PM

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QUOTE(Isky @ May 24 2012, 12:50 PM)
If I am not mistaken, it's 10% for Maxis FTTH (Home Fibre). 32kbps, if I remember correctly, is for wireless.
*
Your answers are all correct, you can actually replace me answering all the Maxis Fibre Home ques in this forum....LOL

Added on May 24, 2012, 1:58 pm
QUOTE(numbertwo @ May 24 2012, 12:52 PM)
This is what Maxis FTTH CS told me :

1.  i have fulfilled the min 12 mths contract on my current package, so I'm surely eligible to upgrade to the 10Mbps/$118 package without any penalty..

2.  I get to keep my public IP setup

3.  I need to walk in to Maxis Centre to signup!  (this is crap..can't they just do it online?  Ain't we in the digital age now??)

4.  No quota as of now. 

Well, I don't mean to be nuts, for those who wonders when will the cap be implemented, and what will be the outcome if you hit the cap later etc. etc.... I doubt even TM can tell u and give you the confirmation!  So, just relax and signup if you think M gives u what you want...

At least I'm gonna enjoy the 10Mbps next week or sooner!
*
Good for you!!! Do enjoy the 10Mbps package!!!! :-)

This post has been edited by DrPitchard: May 24 2012, 01:58 PM
DrPitchard
post May 24 2012, 02:03 PM

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QUOTE(azizul1975 @ May 24 2012, 01:49 PM)
you can change it at pc level.....
*
+1
5 second job
DrPitchard
post May 25 2012, 12:13 AM

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QUOTE(Dreamezz @ May 24 2012, 08:04 PM)
i heard maxis sometimes give hidden charges to their customers, like the phone bills and such..

my question is, would it be the same for this promo? could I incur any hidden charges?
*
NO such thing (hidden charges, extra charge..etc)
Fibre broadband is very direct, unlike mobile. And for everyones knowledge, external content provider (ECP) at times mysteriously creep and crawl into postpaid bills, not just Maxis but other mobile operators too. Imagine it as the ECP asking you permission, and if you say yes, they can start to charge you even when the mobile operator is not aware about it...

Very creepy indeed...
Thank God, this has now been controlled and some of the ECP even brought to court already
DrPitchard
post May 25 2012, 12:37 AM

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QUOTE(blackcsc @ May 25 2012, 12:26 AM)
I'm interested with this package as well, streamyx 4Mbps is giving me so much problem nowadays, wish so much to switch it but worry that it will not b as good as i tot / (even worst than my 4Mbps now ?) 2 yrs contract is rather long @@ since the technology is moving way too fast @@
*
Very valid concern, 2 years indeed can be a very long time, if your experience with something is bad. Similarly, can be short if you are enjoying it... :-)

Then again, Maxis, TM (UniFi) and Time all have 2 years for their fibre broadband contract. Understandably since the cost of laying the fibre optic cables is quite costly
DrPitchard
post May 25 2012, 12:45 AM

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QUOTE(ticke @ May 24 2012, 07:30 PM)
puchong wawasan tarak?
*
Tarak bro...as promised, I will keep you updated... :-)
DrPitchard
post May 25 2012, 01:00 AM

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QUOTE(eric84cool @ May 24 2012, 08:56 PM)
dude....where u got the info that they will charge us when exceed quota?? blink.gif
*
Not true at all.

Added on May 25, 2012, 1:02 am
QUOTE(ryudell @ May 24 2012, 10:07 PM)
just submit my application today with DrP*****
just wait the good news from Maxis (hopefully) even though no more free 1mth
*
:-)
Can't promise when your area will be covered, but I certainly hope it will be soon!!!

Added on May 25, 2012, 1:03 am
QUOTE(someone_stupid @ May 24 2012, 11:53 PM)
what if one day i need to move but that area don't have coverage for this?
*
Taken from Maxis Fibre Home FAQ at:
http://www.maxis.com.my/home/faq.asp

What if I move homes within my contract period?
You will need to provide documented proof of your new house address (e.g. utility bill addressed to your new home). If we are able to offer the service in the new location (depending on whether your new location is within our coverage areas) we will re-locate the service for you for a fee of RM200. Note that your contract will be restart. If the service is not available in your area, we will waive your penalty fees.

If you are unable to provide proof of your new house address and you are still bound to the contract, you will incur a penalty fee for early termination in your last bill.

Added on May 25, 2012, 1:04 am
QUOTE(scion @ May 24 2012, 09:14 AM)
That great. We getting private or public ip?
*
You can request for this actually by dialing 123. No extra charge for the request.

Added on May 25, 2012, 1:06 am
QUOTE(eric84cool @ May 24 2012, 02:35 PM)
he for sure will answer "You have made the right decision of your life to sign up Maxis...." tongue.gif
*
You are wrong!!! LOL

Added on May 25, 2012, 1:14 am
QUOTE(dlwl @ May 24 2012, 02:31 PM)
DrPitchard,
can you confirm this? smile.gif
I'm thinking of subscribing this with my housemates, coz we're moving to a new place. Currently to fix a streamyx line at the new place requires RM50 fee, so thinking might as well sign up for this. What do you suggest? smile.gif
*
Define housemates? How many of them? 2, 5, 10? If >10, this package would have difficulty is supporting all of them for simultaneous browsing/gaming.

Where do you stay? If at high end places, some are actually covered by the 'legendary' 1000Mbps package.... :-)

Added on May 25, 2012, 1:25 am
QUOTE(ryudell @ May 24 2012, 02:40 PM)
definite answer  tongue.gif
*
LOL...Wrong again.
I am very impartial... :-)

There is no doubt that the penalty is ex, this is clear as the sky.
So, unless you are confident that you won't be migrating overseas anytime soon, or a new internet service provider is launched early next year with an even more ridiculous deal, this package should be perfectly fine.

And just like all the fibre broadband consumer packages, be it Astro Fibre Broadband, Maxis Fibre, UniFi, or Time, all have quota too, although it is unlimited at the moment and can be triggered anytime soon.

So, for a real peace of mind and no fear of quota, go for any of the busines fibre broadband...LOL
http://www.maxis.com.my/business/fibre/index.asp
http://www.tm.com.my/unifi/office/Pages/package-BIZ.aspx

TM's 20Mbps Fixed IP at RM899
Maxis 32Mbps Fixed IP at RM988

NO QUOTA AT ALL!!!!!!!!!!!!!!!!!!!!!!!! :-)

Added on May 25, 2012, 1:26 amSomehow, Maxis still the hold upperhand, even for biz package...LOL

This post has been edited by DrPitchard: May 25 2012, 01:26 AM
DrPitchard
post May 25 2012, 11:43 PM

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QUOTE(yclam5729 @ May 25 2012, 03:13 PM)
Anyone or your friend use Maxis Fiber before? Major question:

1. Is the IP fixed? If fixed IP no good for File sharing.
2. Any restriction on P2P? I know unifi is not and super fast.

If both ok I will go apply tonight and give up my 4Mbps Streamyx!
*
Can request for public IP and it can be easily done by dialing 123. No extra cost for this!

Added on May 25, 2012, 11:44 pm
QUOTE(godsgatecity @ May 25 2012, 05:10 PM)
can any maxis user give us some info ??
*
What info?!?!?!

Added on May 25, 2012, 11:58 pm
QUOTE(krel89 @ May 25 2012, 12:37 PM)
i have already call TM twice FYI
either call is different answer..
1st call they said it is under normal acc eventhought i am 1mb grad pack and not cool uni pack
2nd call they said it is under monthly*remaining month.. that also still make me pening
which one is correct one???? rclxub.gif
*
Money slowly seeping out of TM's pocket....

This post has been edited by DrPitchard: May 25 2012, 11:58 PM
DrPitchard
post May 26 2012, 12:04 AM

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QUOTE(ryudell @ May 25 2012, 10:36 PM)
Received a call from maxis this afternoon after submitting to DrP*****, but maxis said unfortunately my house is not yet under their coverage..
but maxis is currently creating the demand list and will soon enough be in their coverage area
*
.....sorry bro....
as expected...... :-(

Added on May 26, 2012, 12:08 am
QUOTE(grasie2u83 @ May 25 2012, 05:08 PM)
just submit the registration form to DrP*****. cant wait..
*
yeap, there is only one and only DrP******* :-D

Sure, its the same person

Added on May 26, 2012, 12:08 amBtw guyz, jz a quick drop of info

Q1
What IF quota is implemented? Speed will be throttled?

IF AND ONLY if quota is implemented, then yes, speed will be throttled, to 512kbps. That being said, there WON'T be extra charges of any sorts if you use extra. Instead, you speed will be throttled only

Q2
I have a cool, funky modem that I want to use instead of the standard Thompson one given by Maxis. Is it possible?

Yes, it is possible. Our only concern is you will accidentally mess up the cables (fibre optic is SENSITIVE) or the settings within. If you are IT savvy and know what you are doing, by all means, configure it according to your preference! :-)
That being said, Thompson router is actually quite good, so for a start, I suggest you try it out first for some time before deciding to swap?



Last but not least, I will be outstation for the weekend!!! So, no collection of reg forms for the weekend. Will only be able to do so on Monday onwards. Oh yeah, limited internet access too, so replies will only be at night.

Enjoy your weekend!!


This post has been edited by DrPitchard: May 26 2012, 12:08 AM
DrPitchard
post May 26 2012, 12:37 AM

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QUOTE(ryudell @ May 24 2012, 10:07 PM)
just submit my application today with DrP*****
just wait the good news from Maxis (hopefully) even though no more free 1mth
*
You receive calls within 2 days, but no coverage.... :-(

Added on May 26, 2012, 12:39 am
QUOTE(eric84cool @ May 26 2012, 12:04 AM)
Huh!? what the heck? I submitted earlier than u but I didn't receive any call yet.... doh.gif
*
+- a few days difference, can't help....

Added on May 26, 2012, 12:50 amuser posted image

My 6Mbps package, on a Friday night....gaming..... :-)

Added on May 26, 2012, 12:52 amFor those who are anticipating Maxis Fibre Home....and want to do some preparation, here are some reading materials regarding the router provided

http://www.technicolorbroadbandpartner.com...tail.php?id=210

http://weblog.jcraveiro.com/artigos/howto-...n-print-server/

This post has been edited by DrPitchard: May 26 2012, 12:52 AM
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