Yes, that will be shown in the final bill too....If there is balance (after deduction of the usages for the previous month), they will refund you in a form of a cheque. If no, then you would have to settle the outstanding amount

For landed, yes. For condo, no. High rise residential will have the VDSL setup. VDSL capable of max speeds of up to 52Mbps. In other words, for high rise residential, they provide fibre optical cables all the way up to the ground floor of your building only (Fibre To The Curb) and from there onwards, they will utilize the current copper wires. Thus, there is usually no drilling/hacking for high rise installation as compared to landed, whereby it will be Fibre To The Home.

Hope that answers your queries! :-)

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Added on June 3, 2012, 10:41 amYou might be thinking, if VDSL works, then why the need to lay fibre optic cables all the way to my condo/apartment? Might as well just give me VDSL and I can still subscribe to Maxis Fibre Home even though there is no fibre optic cables infrastructure here yet?

Well, VDSL only works for a short distance (1km). Thus, the cabling internally at your condo from the ground floor till it reaches your unit (and all the twisting here and there) already accounts for a few hundred metres. Thus, fibre optic cable is still needed to the entrance of your condo/apartment.... :-)

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Added on June 3, 2012, 10:48 amNo issues, you can use it for fax too. The bandwith taken up by phone calls (voice) or fax is marginally as compared to internet access or even HDTV. Just need a fax machine, and you are good to go! :-)

This post has been edited by DrPitchard: Jun 3 2012, 10:48 AM

Patience guys, I submit applications on the next working day itself and directly to the the Home Sales support team. As I might have personally mentioned to some of you, there is a long Q and heavy backlog. The usual 3-5 working days response has now turn into a 7-10 working days response.....

From that call, it will be another 2 weeks to 1 and a half months to installation, depending on your area.....

All I can say, OVERWHELMING response....

You will need to walk in and submit your cancellation request, there is no auto cancel. Just like older days, when you have other telco operator mobile line and you want to get a new Maxis line, you will need to go to your previous telco operator and request to cancel it. Popping the SIM card out of your phone and inserting a new Maxis SIM card doesn't mean the previous one has been cancelled...

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Added on June 3, 2012, 10:34 amP&C stuff....how to clarify.....can't lar......Hope you understand...

This post has been edited by DrPitchard: Jun 3 2012, 10:34 AM

Welcome.... :-)

No, not at all. None of that is needed. As mentioned, VDSL is capable of speeds up to 52Mbps, thus, even if your setup is VDSL and not fully fibre, your Maxis Fibre Home experience of 10Mbps will not be affected at all. I recently posted my speed of 12Mbps and I am staying in a high rise residential building too..... :-)

Well, depends on your setup actually. For those living in high rise buildings, there is no chance at all to use dual phone lines. Once Maxis Fibre Home is installed, the TM line will be pulled out at the exchange point, thus, users will NOT BE ABLE to use that phone number line anymore, and together with that, no more streamyx. For landed, still possible, since it is a seperate new fibre optic line. But do take note that it will take 3-4 weeks for TM to process your cancellation request, thus, almost 1 month of wastage, especially those staying in high rise.

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Added on June 5, 2012, 1:13 amyeap, your area is under coverage!!! Just received email from the telesales department regarding your application....you should be contacted soon. And should be fast too I guess, since its Kajang....lucky you... :-)

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Added on June 5, 2012, 1:15 amSGS3, sold out everyday before noon....
And people start to Q up before 7am at Maxis Centres, especially KLCC and Gardens.....

Crazy......

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Added on June 5, 2012, 1:19 amKajang not the fastest, Ipoh is.... :-)

This post has been edited by DrPitchard: Jun 5 2012, 01:19 AM

That's very bad...to hit below 3Mbps. Do a speedtest from time to time and if it still remains, I think you should complain....

Fully utilizing it eh.... :-)
Glad to know you're enjoying it

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Added on June 6, 2012, 1:05 amAgain, depends on type of residence. If high rise, not possible. Please do refer to the previous comments shared... :-)

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Added on June 6, 2012, 1:07 amSame for Maxis, its a back end setting. Just a few clicks on the mouse? :-)

This post has been edited by DrPitchard: Jun 6 2012, 01:07 AM

This question has been answered a few times already previously. You might want to browse the previous pages for the answer? :-)

Short distance copper, if configure as VDSL, max distance is 1km, and VDSL max speed is 52Mbps. So, no real worry on that, 10Mbps is a sure can thingy.... :-)

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Added on June 7, 2012, 1:26 am:-)

I can tell you that it is more or less impossible to do so....

Gd luck if you still wanna try!!! LOL

This post has been edited by DrPitchard: Jun 7 2012, 01:26 AM

Better just apply first if you are interested, strongly doubt it that it will be extended....Well, for a start, it is not mentioned when it will end also....NOT 30th JUNE!!! There is no official date on this by Maxis...FYI

Some are fast, some are slow....
Guys, besides the backlog, it also heavily depends on port availability (telephone number). If not available at the moment and they are waiting for new ones to be released by govt, means they can't fix an installation date first and thus, no call.

I will follow up for you guys, don't worry, k?

You are lucky by the way....get confirmation so fast... :-)

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Added on June 7, 2012, 1:32 amPatience bro...
Once you get call and confirmed date, then will be happy liao
After install, lagi happie...

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Added on June 7, 2012, 1:34 amThe response its really impressive....dunno how to describe it...LOL
I guess the number of comments and threads posted in this short 3 week period can somehow testify to that...

This post has been edited by DrPitchard: Jun 7 2012, 01:34 AM

LOL.....way too much assumption and speculation.....

All I can say is.....IT'S NOT TRUE....confidently... :-)

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Added on June 7, 2012, 10:57 pmLet's wait and see..... :-)

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Added on June 7, 2012, 10:58 pmFor your area, IT'S ONE OF THE BEST POSSIBLE time slots already at the moment they called you.....trust me....

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Added on June 7, 2012, 11:02 pm+1

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Added on June 7, 2012, 11:02 pmErrr...... o.O

This post has been edited by DrPitchard: Jun 7 2012, 11:02 PM

30th June is for the FREE installation.....U saw it in the website?! Hmphh....i stronlgy doubt it....

LOL....I read and listen about something different INSIDE.....

Anyway, some good news to the current 4Mbps and 6Mbps subscribers....

If you have subscribe to the previously and still have not fulfill the minimum 12 months period, you CAN STILL UPGRADE TO THIS 10Mbps @ RM118 package IF:

a) You are a Maxis postpaid customer
AND
b) Your account is current (no overdue/outstanding amount)

Just walk into any of the MAXIS CENTRES and apply over the counter

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Added on June 8, 2012, 12:30 amSoon....

This post has been edited by DrPitchard: Jun 8 2012, 12:30 AM

I don't think they will continue on with this for very long....