QUOTE(seleisha @ Sep 18 2010, 01:30 AM)
is that so.

i'm so shocked.
all my fren that apply for the package got all thing in package in 1month..tm homeline+streamyx+netbook.
the fastest is in 10days,she is so lucky got netbook 1st, then tm homeline n streamyx.
all of them submit at pandan indah..
why u wait so long?have u go to the tm point counter to solve ur prob?
it is better to go there make some noise than call the useless 100..
they will pay attention to ur complain..(but u will wait damn long at tm point,make sure u go there early)
hope my suggestion will help..

First they say my address ada masalah (even though i provided the neighbour house number)
Second, the HQ called me and they said they checked so call me go back pandan indah and refer to the agent (this only happened after 2 weeks)
the agent said the HQ dah tutup (4.30pm that time puasa period) so next Monday only submit
then i go ask next monday, she said HQ no response, so maybe after Raya only
so i called 100 again and provide the order number for HomeLine and guess what, they said "sir, the order number is not found"
WAT THE HELLLLL