My answer is Still NO .
base on my Story ..
I've been using STREAMYX BASIC 1 Mbps Rm88 for past 4 yr
Abt 2 month ago , just change to BB deal plan 1mb (new contract applied)
On 31st July , send application for UniPack package on the same old homeline number
My previous BB 1mb package got terminated on the 1st Aug (which is still in contract) . No termination charge
On 4th Aug , the streamyx installer gimme a call for installation of New Unipack 1mb package w a free Dlink modem
And back online on same day installation ..
Conclusion for this Unipack ,
- no cooling period (1 month)
- no need extra charge (for setup newer wiring for newer homeline number) if use the same old homeline no.
- no penalty chargers for breaking contract
ok bro..probably yours is special case or somehow you slipped through..
but for those who have been using streamyx for only 4-5months (i.e. still within the 1 year contract period) then they will have to settle that first