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 -= myforte - naza kia forte owners club =- V8, Leaves You Speechless

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kelvin918
post Oct 14 2010, 06:09 PM

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that's why i'm asking. Have been waited for 2+ months now... hoping can get the car by this 2-3 weeks.
Taipan052
post Oct 14 2010, 06:10 PM

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QUOTE(kelvin918 @ Oct 14 2010, 06:02 PM)
Just heard from my sa, the warranty has been increased to 5 years. Any1 got this news?
*
maybe for new forte. we as old owner.. dont bother.. lolz..
unless nazakia gonna extend to current owner... whistling.gif
DnG
post Oct 14 2010, 06:13 PM

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QUOTE(Taipan052 @ Oct 14 2010, 06:10 PM)
maybe for new forte. we as old owner.. dont bother.. lolz..
unless nazakia gonna extend to current owner...  whistling.gif
*
Why so?
Taipan052
post Oct 14 2010, 06:16 PM

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QUOTE(DnG @ Oct 14 2010, 06:13 PM)
Why so?
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tired of waiting lorrr.. no news.. if got news that they extend but only for new owner later heartache woooo
so better if do not bother... rclxms.gif
kelvin918
post Oct 14 2010, 06:18 PM

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True, maybe only for new car owner. But then again, not fair to the existed owners.
DnG
post Oct 14 2010, 06:19 PM

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QUOTE(Taipan052 @ Oct 14 2010, 06:16 PM)
tired of waiting lorrr.. no news.. if got news that they extend but only for new owner later heartache woooo
so better if do not bother...  rclxms.gif
*
I mean, why would the extended warranty for new Forte only and not for all?
Maybe the later batch is more prone to problem?
JC999
post Oct 14 2010, 06:30 PM

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QUOTE(DnG @ Oct 14 2010, 06:19 PM)
I mean, why would the extended warranty for new Forte only and not for all?
Maybe the later batch is more prone to problem?
*
cuz later batch want to give more stuff to attract buyers mar..
otherwise if you know 2 years later new model coming out how to entice u to buy
either discount or give more freebies
Taipan052
post Oct 14 2010, 06:43 PM

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QUOTE(DnG @ Oct 14 2010, 06:19 PM)
I mean, why would the extended warranty for new Forte only and not for all?
Maybe the later batch is more prone to problem?
*
coz same like singapore. some batch (after some months in 2009) didn't get the extended warranty. dont ask me why. i dunno. maybe it's just the company policy.


Added on October 14, 2010, 7:03 pm
QUOTE
As an appreciation to early birds, Proton will be offering a 2 year (50,000km) free service package worth RM1,658 including parts and labor to those who take delivery of their brand new Proton Inspira for bookings made by the 15th of November 2010 that are delivered before the 31st of December 2010.


talking bout 2 years service for inspira..
there is always a loophole in the agreement.. only if they remove the 2nd clause will be much better.
if not, if they could not deliver, customer cannot sue them... nice move there... mad.gif




This post has been edited by Taipan052: Oct 14 2010, 07:03 PM
Keith Lian
post Oct 14 2010, 07:13 PM

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Guys still no news for my side window leh....dunno where / who to fix it. My SA also say he is still looking for shops that can replace my side window....really need help here icon_question.gif

This post has been edited by Keith Lian: Oct 14 2010, 07:16 PM
XionCity
post Oct 14 2010, 07:15 PM

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go to DR. CERMIN or SC.....
Keith Lian
post Oct 14 2010, 07:17 PM

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QUOTE(XionCity @ Oct 14 2010, 07:15 PM)
go to DR. CERMIN or SC.....
*
I've called Amos from Dr. Cermin, he told he got no stock for forte site window @ the moment....My SA also still looking for me....well maybe i shall try again tomorrow morning and check with the SC @ setapak area. smile.gif
XionCity
post Oct 14 2010, 07:18 PM

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best way..check with NAZA HQ c got stock or not...from parts department
Taipan052
post Oct 14 2010, 07:21 PM

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QUOTE(Keith Lian @ Oct 14 2010, 07:17 PM)
I've called Amos from Dr. Cermin, he told he got no stock for forte site window @ the moment....My SA also still looking for me....well maybe i shall try again tomorrow morning and check with the SC @ setapak area.  smile.gif
*
they are many dr cermin branches in KL/Selangor. i think its franchise. so u need to call them one by one and ask personally.

have you try this shop? they sell sparepart but dunno whether got windscreen/windows part or not.

EXPRESS GENUINE PARTS SDN BHD (KIA POWER SPARE PARTS SDN BHD)
NO. 7B, JALAN 1/57D, OFF JALAN SEGAMBUT,
51200 KUALA LUMPUR.

Tel No: 03-6250 8885
03-6250 2585
03-6250 7585


3rd Party Supplier

HANKOK AUTOMOBIS SUPPLY (M) SDN. BHD.
BLOCK E-3A, JALAN RAWANG MUTIARA 2,
RAWANG MUTIARA BUSINESS CENTRE,
48000 RAWANG, SELANGOR D.E.

BEN (012-636 9040) , (016-557 9040)


Vanli Group Of Companies
Lot 1, Jln 1/57A,
Off Batu 3, Jln Ipoh,
51200, Kuala Lumpur.

TEL: 03-40447570, 03-40426234
FAX: 03-40421218

Keith Lian
post Oct 14 2010, 07:43 PM

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QUOTE(Taipan052 @ Oct 14 2010, 07:21 PM)
they are many dr cermin branches in KL/Selangor. i think its franchise. so u need to call them one by one and ask personally.

have you try this shop? they sell sparepart but dunno whether got windscreen/windows part or not.

EXPRESS GENUINE PARTS SDN BHD (KIA POWER SPARE PARTS SDN BHD)
NO. 7B, JALAN 1/57D, OFF JALAN SEGAMBUT,
51200 KUALA LUMPUR.

Tel No: 03-6250 8885
03-6250 2585
03-6250 7585
3rd Party Supplier

HANKOK AUTOMOBIS SUPPLY (M) SDN. BHD.
BLOCK E-3A, JALAN RAWANG MUTIARA 2,
RAWANG MUTIARA BUSINESS CENTRE,
48000 RAWANG, SELANGOR D.E.

BEN (012-636 9040) , (016-557 9040)
Vanli Group Of Companies
Lot 1, Jln 1/57A,
Off Batu 3, Jln Ipoh,
51200, Kuala Lumpur.

TEL: 03-40447570, 03-40426234
FAX: 03-40421218
*
Thanks bro, I know the one in jalan segambut...coz last time I change my kia emblem over there for Free tongue.gif My friend usually get spare parts from there one. I've called the SC @ setapak, there is one guy told me to call tomorrow morning. It seems i have to wait till tomorrow lor.....
fourteh
post Oct 14 2010, 09:43 PM

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[quote=Taipan052,Oct 14 2010, 06:43 PM]
coz same like singapore. some batch (after some months in 2009) didn't get the extended warranty. dont ask me why. i dunno. maybe it's just the company policy.

Hi guys, a SA from Subang Jaya branch told me if want extended warranty (additional 3 years), then have to add RM600. But since I did not book the car then, I cannot confirm whether it is true or not. For me, adding RM600 is a cheap "insurance" against the expensive things that may go wrong from year 3 to year 5 - only RM200 per year!

I am so in love with Forte but will only be buying around May next year. Hopefully by that time, it will be the facelifted Forte with 6-speed auto gearbox & 16 inch rims! rclxms.gif
DnG
post Oct 14 2010, 10:08 PM

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QUOTE(Keith Lian @ Oct 14 2010, 07:43 PM)
Thanks bro, I know the one in jalan segambut...coz last time I change my kia emblem over there for Free  tongue.gif My friend usually get spare parts from there one. I've called the SC @ setapak, there is one guy told me to call tomorrow morning. It seems i have to wait till tomorrow lor.....
*
Mind to share which security tint u used?


Added on October 14, 2010, 10:10 pm
QUOTE(fourteh @ Oct 14 2010, 09:43 PM)

Hi guys, a SA from Subang Jaya branch told me if want extended warranty (additional 3 years), then have to add RM600. But since I did not book the car then, I cannot confirm whether it is true or not. For me, adding RM600 is a cheap "insurance" against the expensive things that may go wrong from year 3 tp year 5 - only RM200 per year!

I am so in love with Forte but will only be buying around May next year. Hopefully by that time, it will be the facelifted Forte with 6-speed auto gearbox & 16 inch rims!  rclxms.gif
*
addition 3 yrs? Mileage?

This post has been edited by DnG: Oct 14 2010, 10:10 PM
fourteh
post Oct 14 2010, 10:20 PM

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QUOTE(DnG @ Oct 14 2010, 10:08 PM)
Mind to share which security tint u used?


Added on October 14, 2010, 10:10 pm
addition 3 yrs? Mileage?
*
From Naza Kia website, additional 3 years or 75,000 km - total 5 years & 135,000 km.
Speechless2010
post Oct 14 2010, 10:27 PM

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Dear all potential buyers,

I write in this blog as an attempt buyer to purchase Forte and my experience left me with each and every regret. To warn the potential buyers of Kia from Penang, especially Juru Autocity branch, i post my recent complaint to Kia HQ for reference below. I am at a lost here and not sure what I should do. I hope no one else will suffer the troubles that I been through.

*********************************************************

To Client Management Manager,

I would like to lodge an official complaint towards Naza Kia Juru Autocity branch. I placed order for Forte 1.6 SX in August and was promised delivery by August 27. However, the car is not

delivered until now. Various excuses were used including robbery at Kia, system down, relative sick, consume cough syrup and cannot wake up etc., causes delay until now. I paid full downpayment through 2 checks, the latest delivered on

24 September 2010. I have the check number for reference if required to. This is not the worst, the worst that worries me is I made a mistake to trade in my old Kancil with Kia as part of downpayment for new Forte. They promised a

bill of sale with second hand car dealer. I transfered everything including JPJ voluntary ownership transfer form to Kia, by now I have not received any valid documents for ownership transfer. There is no evidence of second hand car

dealer in play as well. I am really worried that I have been cheated and my car will be used for unlawful purposes without my knowledge. Communication with both Kia sales J*ya and her manager L*nda broke down. They

are impolite, nonresponsive and keeps mentioning I do not have anyone else to go to except the sales executive, even to the extend of asking me to be "baik baik" with sales and said I do not have right to put manager in between. I am so

at a lost here, worried and frustrated. I regret all decision to transact with KIA and would like to cut off all transaction with KIA, I do not want to buy the car anymore, and I want my Kancil back. I would like a refund for all

transactions made. Please help to advice how should I go about doing this. Thanks.

This post has been edited by Speechless2010: Oct 15 2010, 07:35 AM
duck_lord
post Oct 14 2010, 10:55 PM

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From: pj


QUOTE(Speechless2010 @ Oct 14 2010, 10:27 PM)
Dear all potential buyers,

I write in this blog as an attempt buyer to purchase Forte and my experience left me with each and every regret.  To warn the potential buyers of Kia from Penang, especially Juru Autocity branch, i post my recent complaint to Kia HQ for reference below.  I am at a lost here and not sure what I should do.  I hope no one else will suffer the troubles that I been through.

*********************************************************
» Click to show Spoiler - click again to hide... «
i felt your pain & very sorry to hear this..trading-in car/buyin selling 2nd hand car almost always bring in butt-aching sillyness even more in your case hope getting your new car not fulfilled on top of that..those sales *uck** better get their act together fast..would sending in this complain to persatuan pengguna like fomca do any good? just an opinion..
DnG
post Oct 14 2010, 11:03 PM

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QUOTE(Speechless2010 @ Oct 14 2010, 10:27 PM)
Dear all potential buyers,

I write in this blog as an attempt buyer to purchase Forte and my experience left me with each and every regret.  To warn the potential buyers of Kia from Penang, especially Juru Autocity branch, i post my recent complaint to Kia HQ for reference below.  I am at a lost here and not sure what I should do.  I hope no one else will suffer the troubles that I been through.

*********************************************************

To Client Management Manager,

I would like to lodge an official complaint towards Naza Kia Juru Autocity branch.  I placed order for Forte 1.6 SX in August and was promised delivery by August 27.  However, the car is not

delivered until now.  Various excuses were used including robbery at Kia, system down, relative sick, consume cough syrup and cannot wake up etc., causes delay until now.  I paid full downpayment through 2 checks, the latest delivered on

24 September 2010.  I have the check number for reference if required to.  This is not the worst, the worst that worries me is I made a mistake to trade in my old Kancil with Kia as part of downpayment for new Forte.  They promised a

bill of sale with second hand car dealer.  I transfered everything including JPJ voluntary ownership transfer form to Kia, by now I have not received any valid documents for ownership transfer.  There is no evidence of second hand car

dealer in play as well.  I am really worried that I have been cheated and my car will be used for unlawful purposes without my knowledge.  Communication with both Kia sales Jaya and her manager Linda broke down.  They

are impolite, nonresponsive and keeps mentioning I do not have anyone else to go to except the sales executive, even to the extend of asking me to be "baik baik" with sales and said I do not have right to put manager in between.  I am so

at a lost here, worried and frustrated.  I regret all decision to transact with KIA and would like to cut off all transaction with KIA, I do not want to buy the car anymore, and I want my Kancil back.  I would like a refund for all

transactions made.  Please help to advice how should I go about doing this.  Thanks.
*
Sorry to learn about ur experience. Hope u get ur car and refund back.
Btw, this is Naza's issue but affecting KIA's reputation.

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