I had a Singapore iPhone 3G and the phone could not start no matter what I did so I decided to claim warranty since it is still covered. They actually charged me RM150 for Singapore warranty claims so I paid them and they exchanged a refurbished one for me but they did not return me and receipt of exchange.

A day after I have some touchscreen responsive problems with the refurbished phone and they say that if I need to exchange it again I need proof of warranty exchange which they did not give me.

At first they admit that they didn't give me and will try to find it for me but then after a while they said already given me, denying their own mistake. The owner even gave me a don't care attitude that it's my own business since I've paid them.

There a few bad things happened after that and the reason I make this thread is just to warn any members about the store in Connaught Giant.

The event happened last year and I only remembered to post it when my friend visited the shop and he asked me about the details. I forgot about the actual name but they have a website which is here and the store is run by brothers. The elder one is the one who denied his mistake after realizing it's his fault.

I am not sure if anyone had dealth with Louiss from iMalaysian.com, but my experience with him was not pleasant.

I had my 3G Iphone from Softbank on 2.2.1 and it locked the phone, so I knew that the only way to solve it is to get a turbo-sim until Dev Team breaks the new firmware. I have been to so many websites and forums but there has not been any solution to unlocking a 2.2.1 firmware at the moment.

I googled and found Rebel-Sim on the iMalaysian.com (http://imalaysian.com), and since it was not available yet in this forum, I contacted the guy to meet up to get the SIM off from him. From the call, everything was ok, he said he has available stock. I asked where his place is and he insisted that he could meet me elsewhere and then proposed to meet in Taman Connaught. This got bad when I arrived at Taman Connaught and he switched the meeting venue and led me to his place in Bandar Damai Perdana. He led me to the address over the phone and then when I arrived, I waited for at least 20 minutes in the car. He appeared and asked me to follow him to a cafe along with another customer of his.

At the cafe, he was babbling about how he could crack the firmware 2.2.1, I was not interested, I just wanted to get the Rebel-SIM.. which after another half an hour of babbling, he took out it out and fixed it into my phone. And he kept on fiddling with my phone while he was unpacking a firmware for his other customer who had just wanted to jailbreak his 2.2.1 unlocked phone.

Without doing much but inserting the turbo-SIM into my phone, I insisted that I have to get going and asked how much.... hoping that I could get a bit more discount. But instead, I was told that the charge was RM 250.00. I was surprised, I told him that the price of the Rebel-Sim was posted on his website as RM 149.00... I was furious.. then he told me.. RM 149.00 is only the price for the Rebel-SIM, but since his service was used to install it, the professional fee is now included. Heck.. if you but a RM 30.00 screen protector at any phone shop, the shop person would install it for free and not charge RM 101.00 for that service. I told him that I only brought RM 200.00 and I didn't ask him to install the SIM into my phone, he got mad... I paid him RM 150.00 and waited to see if he is HONORABLE enough to return the RM 1 which does not mean much to me... but he didn't do anything but took the money and kept it in his pocket.

He then asked me if I am interested to get other products from him in the near future and started telling me what he has in stock. But the funny thing is, I have a good memory on the prices of things posted on his website.. when he asked me to look at his other accessories, he MARKED UP EVERYTHING BY MORE THAN RM 50.00. I just kept quiet and just left the place.

Thought I should post this up so that no one will get misled again.. just in case you googled and see this post..


http://imalaysian.com/2009/02/03/repair-ip...ion-221-unlock/