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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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ff8ong
post May 14 2010, 12:36 PM

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Same, receive hp call.delivery on monday for the netbook.

Your streamyx technician didnt recall you?
silrave
post May 14 2010, 12:48 PM

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QUOTE(Zepx @ May 14 2010, 10:54 AM)
technician haven't come to your house? They called me just now. I just said, come on Monday.... lol... but sams don't have my info O.o...
*
haiz
yesterday i jz summit the form
no get any call from technician yet
i summit new line + uni but the ppl no ask me wanna take what package like how many mbps
QUOTE(fire_hoax @ May 14 2010, 12:19 PM)
Tiong Nam just called me. They will be delivering my netbook on monday smile.gif
My timeline for your references:

30/04 - Sent in application for Cool Unipack at TMpoint
03/05 - MIPS status updated to "service available, installation in process" - jumper has been set and from SAMS, technician has been assigned
04/05 - Technician FFK
05/05 - New Technician assigned
06/05 - Technician FFK - change time slot again from SAMS status
07/05 - Technician was going to FFK again till I call him up and ask if he was going to come or not - he came after an hour smile.gif
12/05 - No sign of netbook - called up HP, no order status
14/05 - Confirmation from Tiong Nam that they're going to deliver the netbook on monday
17/05 - Netbook delivery (hopefully)

The only problem currently I'm having is unstable DSL line and low SNR margin... probably due to the old phone line. Called my technician to check but he has not call back yet  rclxub.gif

Since my streamyx is still under warranty - less than 2 weeks... all the problems I'm having shall be solved by the technician in charge
*
wah scary swo long
fire_hoax
post May 14 2010, 01:00 PM

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QUOTE(ff8ong @ May 14 2010, 12:36 PM)
Same, receive hp call.delivery on monday for the netbook.

Your streamyx technician didnt recall you?
*
nope... i think it's lunch hour + praying time now... we'll see how it goes later smile.gif
I still can survive with my old 1Mbps line for now...
Zepx
post May 14 2010, 01:04 PM

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QUOTE(silrave @ May 14 2010, 12:48 PM)
haiz
yesterday i jz summit the form
no get any call from technician yet
i summit new line + uni but the ppl no ask me wanna take what package like how many mbps
wah scary swo long
*
I just got a called asking a confirmation on what package I wanted.

Anyone else got the same call?
silrave
post May 14 2010, 01:08 PM

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QUOTE(Zepx @ May 14 2010, 01:04 PM)
I just got a called asking a confirmation on what package I wanted.

Anyone else got the same call?
*
haiz
wtf till now no get call wuwu
but here go to 100 pages fast
maybach88
post May 14 2010, 01:24 PM

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Hi Forum

Last week Friday (7th May) I have submitted my coolunipack application form as well as termination form and I applied for change of home number because the Tmnet representative said it was faster that way and can be done in 1 week. At the end of that day, I did not receive any reference number or any anything.

Today is Friday which means it is already a week and so far i have not receive ANY call from the Tmnet.

Should I be worried and go to Tm point to ask for any status update? or should I wait a bit longer? =.=


IwanAGP
post May 14 2010, 01:27 PM

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IDIOT HYPPTUNES EAT MY POINT...

I am trying to dl 4 different songs at same time... then it failed and showed that all the 4 songs i tried has being dled 4 times. Then i readd it into the cart, IT STILL RECOGNISE AS SAME SONG DON'T LET ME DL BUT I WASTED THE POINT!!!
fire_hoax
post May 14 2010, 01:37 PM

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QUOTE(maybach88 @ May 14 2010, 01:24 PM)
Hi Forum

Last week Friday (7th May) I have submitted my coolunipack application form as well as termination form and I applied for change of home number because the Tmnet representative said it was faster that way and can be done in 1 week. At the end of that day, I did not receive any reference number or any anything.

Today is Friday which means it is already a week and so far i have not receive ANY call from the Tmnet.

Should I be worried and go to Tm point to ask for any status update? or should I wait a bit longer? =.=
*
i think you should go back to TMpoint and ask... did u got your telephone line already? Did you got any confirmation slip? If not, most probably your order has not been processed yet...
Xiong87
post May 14 2010, 01:42 PM

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Yesterday went to titiwangsa tmpoint.
They said i can not proceed to change plan to student plan.
I dispute and finally they help me to change it.
TMNET really lousy service.
maybach88
post May 14 2010, 01:45 PM

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QUOTE(fire_hoax @ May 14 2010, 01:37 PM)
i think you should go back to TMpoint and ask... did u got your telephone line already? Did you got any confirmation slip? If not, most probably your order has not been processed yet...
*
Yeh I have the existing home line and I asked for change in number. So far my home number is still the same. And no I did not get any confirmation slip.

This post has been edited by maybach88: May 14 2010, 01:46 PM
Xiong87
post May 14 2010, 01:48 PM

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As per check, my house and the port distance is 1.51km
The TM point staft told me i can not apply for 4 mbps


Added on May 14, 2010, 1:53 pm
QUOTE(silrave @ May 14 2010, 12:48 PM)
haiz
yesterday i jz summit the form
no get any call from technician yet
i summit new line + uni but the ppl no ask me wanna take what package like how many mbps
wah scary swo long
*
Seriously ... tmnet service really lousy ... hopefully there will be second service provider ... wink.gif

This post has been edited by Xiong87: May 14 2010, 01:53 PM
weikeat90
post May 14 2010, 02:20 PM

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QUOTE(maybach88 @ May 14 2010, 01:24 PM)
Hi Forum

Last week Friday (7th May) I have submitted my coolunipack application form as well as termination form and I applied for change of home number because the Tmnet representative said it was faster that way and can be done in 1 week. At the end of that day, I did not receive any reference number or any anything.

Today is Friday which means it is already a week and so far i have not receive ANY call from the Tmnet.

Should I be worried and go to Tm point to ask for any status update? or should I wait a bit longer? =.=
*
NO!! go back and ask them.. take the staff contact no or email. rmber the staff name. if termination i heard can do on the spot. every action done ask for slipsssss.. biggrin.gif

jason18689
post May 14 2010, 02:48 PM

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QUOTE(maybach88 @ May 14 2010, 01:24 PM)
Hi Forum

Last week Friday (7th May) I have submitted my coolunipack application form as well as termination form and I applied for change of home number because the Tmnet representative said it was faster that way and can be done in 1 week. At the end of that day, I did not receive any reference number or any anything.

Today is Friday which means it is already a week and so far i have not receive ANY call from the Tmnet.

Should I be worried and go to Tm point to ask for any status update? or should I wait a bit longer? =.=
*
Same situation with me..
First thing you must do is go back there and find back the lady that you passed the application form to..
Then, request for "termination confirmation slip" and also the application form unipack blue in colour one...
And, get the lady`s name ,contact and email...From there you willhave to follow up..


Then, gotta wait for the 30days cooling down period...well,so call 30days cooling period lar..
ff8ong
post May 14 2010, 03:05 PM

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Finally settle whole journey with TM, spend whole sem break to settle the whole thing. biggrin.gif

Just back from TMpoint to grab my voice plan deal DECT phone. Few day ago went there, they say will process later. reach today they told me
never apply. Scold and ask them do it immediately and all done now. Really bad service.

Hp mini reach next monday rclxm9.gif

The voice plan dect phone (Thought they give Panasonic tongue.gif ):
user posted image

The previous one:
user posted image

The modem i get from Cool Uni Pack:
user posted image
BOTAK_WAI
post May 14 2010, 03:33 PM

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QUOTE(BOTAK_WAI @ May 10 2010, 06:37 PM)
Mine:
30 April: Register @ Sri Petaling TM Point

3 May: New homeline installed

5 May: Pending service availability status @ mips

7 May: Email+Call complaints made

9 May: Lodged report to MCMC

10 May: Another email+Call complaints made, SCREAMYX STILL NOT YET INSTALLED!
*
14 May: SCREAMYX finally installed, waiting for the netbook!


prosibu
post May 14 2010, 03:41 PM

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12 April Apply by they helping for fill up the form and chop from U

16 April Go CSM again for confirmation, noticed that the form still there. Refill a new form and get chop and submitted

14 May Homeline installed
Zepx
post May 14 2010, 03:45 PM

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QUOTE(ff8ong @ May 14 2010, 03:05 PM)
Finally settle whole journey with TM, spend whole sem break to settle the whole thing. biggrin.gif

Just back from TMpoint to grab my voice plan deal DECT phone. Few day ago went there, they say will process later. reach today they told me
never apply. Scold and ask them do it immediately and all done now. Really bad service.

Hp mini reach next monday rclxm9.gif

The voice plan dect phone (Thought they give Panasonic tongue.gif ):
user posted image

The previous one:
user posted image

The modem i get from Cool Uni Pack:
user posted image
*
Damn! I'm so happy for you biggrin.gif. Btw, does Unipack come with Cordless phone as well?
prosibu
post May 14 2010, 03:49 PM

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QUOTE(fire_hoax @ May 14 2010, 12:19 PM)
Tiong Nam just called me. They will be delivering my netbook on monday smile.gif
My timeline for your references:

30/04 - Sent in application for Cool Unipack at TMpoint
03/05 - MIPS status updated to "service available, installation in process" - jumper has been set and from SAMS, technician has been assigned
04/05 - Technician FFK
05/05 - New Technician assigned
06/05 - Technician FFK - change time slot again from SAMS status
07/05 - Technician was going to FFK again till I call him up and ask if he was going to come or not - he came after an hour smile.gif
12/05 - No sign of netbook - called up HP, no order status
14/05 - Confirmation from Tiong Nam that they're going to deliver the netbook on monday
17/05 - Netbook delivery (hopefully)

The only problem currently I'm having is unstable DSL line and low SNR margin... probably due to the old phone line. Called my technician to check but he has not call back yet  rclxub.gif

Since my streamyx is still under warranty - less than 2 weeks... all the problems I'm having shall be solved by the technician in charge
*
how u check the mips?
typing ic and no or order no?
how to get the order no?
i check for my phone no at sams it showed the last user progress doh.gif


Added on May 14, 2010, 3:51 pm
QUOTE(ff8ong @ May 14 2010, 03:05 PM)
Finally settle whole journey with TM, spend whole sem break to settle the whole thing. biggrin.gif

Just back from TMpoint to grab my voice plan deal DECT phone. Few day ago went there, they say will process later. reach today they told me
never apply. Scold and ask them do it immediately and all done now. Really bad service.

Hp mini reach next monday rclxm9.gif


user posted image
*
Can u check for me for the coverage of the modem? the most far it can access the wifi is how far?
can more than 3 rooms? coz i ask technician to install the line at living room =.=
and last time i used the modem but the wireless even cant access more than 1 room sad.gif

This post has been edited by prosibu: May 14 2010, 03:51 PM
GearX_SaM
post May 14 2010, 04:32 PM

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It has been 2 weeks I submitted the form yet is still not update. URgh!
fire_hoax
post May 14 2010, 04:47 PM

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QUOTE(prosibu @ May 14 2010, 03:49 PM)
how u check the mips?
typing ic and no or order no?
how to get the order no?
i check for my phone no at sams it showed the last user progress doh.gif


Added on May 14, 2010, 3:51 pm

Can u check for me for the coverage of the modem? the most far it can access the wifi is how far?
can more than 3 rooms? coz i ask technician to install the line at living room =.=
and last time i used the modem but the wireless even cant access more than 1 room  sad.gif
*
just enter IC and telephone number?
i got the order number too actually. When i applied, they gave me a confirmation slip which has order number on it

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