just wonder..aft registering online n getting confirmation sms that i hv succesfully registered for eBilling..but i stil get my paper statement?
DiGi Fans Club & Enquiries V7, Always the smarter choice
DiGi Fans Club & Enquiries V7, Always the smarter choice
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Jul 20 2010, 10:21 AM
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Senior Member
796 posts Joined: Nov 2004 From: kuala lumpur |
just wonder..aft registering online n getting confirmation sms that i hv succesfully registered for eBilling..but i stil get my paper statement?
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Jul 20 2010, 10:26 AM
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Staff
72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(rockstar teddy @ Jul 20 2010, 10:21 AM) just wonder..aft registering online n getting confirmation sms that i hv succesfully registered for eBilling..but i stil get my paper statement? Yeah, during my first month also like that, I called again and told CS I don't want any paper billing. Then, it wasn't sent to my home after that. |
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Jul 20 2010, 10:49 AM
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Senior Member
796 posts Joined: Nov 2004 From: kuala lumpur |
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Jul 20 2010, 10:58 AM
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Staff
72,804 posts Joined: Sep 2005 From: KUL |
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Jul 20 2010, 12:08 PM
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Senior Member
3,567 posts Joined: Jan 2003 From: Paradise |
Hi, any Digi staff here?
My friend's digi line recently got a strange MMS every morning and we checked the bill, each MMS charged RM4 although deleting them straight away without open it. the MMS sent by unknown party and no numbers is shown, only shown 'hot baby' and other porn thing. my friend never subscript those thing, she is a girl. so what can i do now? can i ask for cancellation for the charges? Digi told her to unsubscript herself but she didn't even subscript. the last resort i will suggest her to complain to NCCC or MCMC. |
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Jul 20 2010, 03:05 PM
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Senior Member
4,625 posts Joined: Dec 2005 |
QUOTE(basSist @ Jul 20 2010, 12:08 PM) Hi, any Digi staff here? Ask which company (the 3rd party company) which charged her. When you complain to NCCC or MCMC, you can fill in that details as well because usually those are scams & they directly charge.My friend's digi line recently got a strange MMS every morning and we checked the bill, each MMS charged RM4 although deleting them straight away without open it. the MMS sent by unknown party and no numbers is shown, only shown 'hot baby' and other porn thing. my friend never subscript those thing, she is a girl. so what can i do now? can i ask for cancellation for the charges? Digi told her to unsubscript herself but she didn't even subscript. the last resort i will suggest her to complain to NCCC or MCMC. |
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Jul 20 2010, 03:29 PM
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Senior Member
704 posts Joined: Oct 2007 From: Anywhere |
QUOTE(rockstar teddy @ Jul 20 2010, 10:49 AM) u can use digi OCS. they will terminate ur paper statement immediately. if u terminate it at mid of month, u need to pay half price of tat paper statement. but they will still send u the bill statement for half month.i do tat online too, and its easy |
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Jul 20 2010, 03:33 PM
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Senior Member
4,625 posts Joined: Dec 2005 |
sorry, technical error
This post has been edited by ViRaViRa: Jul 20 2010, 03:33 PM |
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Jul 20 2010, 03:38 PM
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Senior Member
4,016 posts Joined: Jan 2003 From: a place only selling crap and leftover IT product! |
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Jul 20 2010, 05:50 PM
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Staff
72,804 posts Joined: Sep 2005 From: KUL |
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Jul 20 2010, 05:55 PM
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Senior Member
2,021 posts Joined: Jan 2003 |
http://www.digi.com.my/iphone4
@cloud8318 Apply lah e-billing. You can do it via d'chat, CS or OCS, I believe. @basSist PM me your mobile number and also the time and date you receive the SMS. Will be better if you can get the details from your call statement in OCS. |
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Jul 21 2010, 01:44 AM
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Senior Member
3,567 posts Joined: Jan 2003 From: Paradise |
QUOTE(SweetPuff @ Jul 20 2010, 05:55 PM) http://www.digi.com.my/iphone4 becareful guys...@cloud8318 Apply lah e-billing. You can do it via d'chat, CS or OCS, I believe. @basSist PM me your mobile number and also the time and date you receive the SMS. Will be better if you can get the details from your call statement in OCS. ![]() |
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Jul 21 2010, 10:08 AM
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Senior Member
704 posts Joined: Oct 2007 From: Anywhere |
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Jul 21 2010, 11:18 AM
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Staff
72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(basSist @ Jul 20 2010, 12:08 PM) Hi, any Digi staff here? My friend's digi line recently got a strange MMS every morning and we checked the bill, each MMS charged RM4 although deleting them straight away without open it. the MMS sent by unknown party and no numbers is shown, only shown 'hot baby' and other porn thing. my friend never subscript those thing, she is a girl. so what can i do now? can i ask for cancellation for the charges? Digi told her to unsubscript herself but she didn't even subscript. the last resort i will suggest her to complain to NCCC or MCMC. QUOTE(LOOOOOOL @ Jul 21 2010, 10:08 AM) Err... Didn't read his previous post? |
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Jul 21 2010, 12:36 PM
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Senior Member
796 posts Joined: Nov 2004 From: kuala lumpur |
used d'chat and clarified with them..ask them to check their system n update im no longer using norm billing..im using ebilling..see how coming month
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Jul 21 2010, 03:12 PM
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Senior Member
913 posts Joined: Feb 2005 From: Ampang, Kuala Lumpur, Seremban... |
I got a rm120 voucher from my digi points. But it says “Voucher is valid for any handset purchased from…….”
So can I use it to buy other accessories like memory card n ect ? And btw,which Digi specialized store in KL are the biggest. I see most are small shops with very few n limited phones. Tnx |
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Jul 21 2010, 04:29 PM
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Senior Member
7,126 posts Joined: Jan 2003 From: in ur base killin your d00dz |
digi has iphone4 ...
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Jul 21 2010, 05:28 PM
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Senior Member
4,625 posts Joined: Dec 2005 |
@Sweet Puff - just have a feedback regarding the website. I don't see any benefit with the rss thing. It is not serving its purpose. I hardly see any updates in there. Is it manually updated? I don't think that should be the way it works.
Instead of having it there, why not remove it? |
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Jul 21 2010, 07:30 PM
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Senior Member
1,717 posts Joined: May 2008 |
QUOTE(cruel_boy @ Jul 21 2010, 03:12 PM) I got a rm120 voucher from my digi points. But it says “Voucher is valid for any handset purchased from…….” just buy a bluetooth handsfree with the rm120 voucher.....So can I use it to buy other accessories like memory card n ect ? And btw,which Digi specialized store in KL are the biggest. I see most are small shops with very few n limited phones. Tnx |
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Jul 21 2010, 07:40 PM
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Junior Member
399 posts Joined: May 2007 |
wanna ask, if I use internet on my phone until Rm5, then gonna be unlimited till 11.59 pm rite?
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