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 DiGi Fans Club & Enquiries V7, Always the smarter choice

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rockstar teddy
post Jul 20 2010, 10:21 AM

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just wonder..aft registering online n getting confirmation sms that i hv succesfully registered for eBilling..but i stil get my paper statement?
TSfruitie
post Jul 20 2010, 10:26 AM

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QUOTE(rockstar teddy @ Jul 20 2010, 10:21 AM)
just wonder..aft registering online n getting confirmation sms that i hv succesfully registered for eBilling..but i stil get my paper statement?
*
Yeah, during my first month also like that, I called again and told CS I don't want any paper billing. Then, it wasn't sent to my home after that.
rockstar teddy
post Jul 20 2010, 10:49 AM

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QUOTE(fruitie @ Jul 20 2010, 10:26 AM)
Yeah, during my first month also like that, I called again and told CS I don't want any paper billing. Then, it wasn't sent to my home after that.
*
hv2call them?
shucks!
TSfruitie
post Jul 20 2010, 10:58 AM

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QUOTE(rockstar teddy @ Jul 20 2010, 10:49 AM)
hv2call them?
shucks!
*
Err.. That was two years ago, not sure if this has been improved now. hmm.gif
basSist
post Jul 20 2010, 12:08 PM

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Hi, any Digi staff here?

My friend's digi line recently got a strange MMS every morning and we checked the bill, each MMS charged RM4 although deleting them straight away without open it. the MMS sent by unknown party and no numbers is shown, only shown 'hot baby' and other porn thing.

my friend never subscript those thing, she is a girl. so what can i do now? can i ask for cancellation for the charges? Digi told her to unsubscript herself but she didn't even subscript.

the last resort i will suggest her to complain to NCCC or MCMC.
ViRaViRa
post Jul 20 2010, 03:05 PM

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QUOTE(basSist @ Jul 20 2010, 12:08 PM)
Hi, any Digi staff here?

My friend's digi line recently got a strange MMS every morning and we checked the bill, each MMS charged RM4 although deleting them straight away without open it. the MMS sent by unknown party and no numbers is shown, only shown 'hot baby' and other porn thing.

my friend never subscript those thing, she is a girl. so what can i do now? can i ask for cancellation for the charges? Digi told her to unsubscript herself but she didn't even subscript.

the last resort i will suggest her to complain to NCCC or MCMC.
*
Ask which company (the 3rd party company) which charged her. When you complain to NCCC or MCMC, you can fill in that details as well because usually those are scams & they directly charge.
LOOOOOOL
post Jul 20 2010, 03:29 PM

what is this
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QUOTE(rockstar teddy @ Jul 20 2010, 10:49 AM)
hv2call them?
shucks!
*
u can use digi OCS. they will terminate ur paper statement immediately. if u terminate it at mid of month, u need to pay half price of tat paper statement. but they will still send u the bill statement for half month.

i do tat online too, and its easy smile.gif
ViRaViRa
post Jul 20 2010, 03:33 PM

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sorry, technical error

This post has been edited by ViRaViRa: Jul 20 2010, 03:33 PM
cloud8318
post Jul 20 2010, 03:38 PM

7 stars still not enough lah!!!!
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QUOTE(fruitie @ Jul 20 2010, 10:26 AM)
Yeah, during my first month also like that, I called again and told CS I don't want any paper billing. Then, it wasn't sent to my home after that.
*
already three month.. digi keep sending paper biling to me....RM9 gone for no reason... doh.gif
TSfruitie
post Jul 20 2010, 05:50 PM

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QUOTE(cloud8318 @ Jul 20 2010, 03:38 PM)
already three month.. digi keep sending paper biling to me....RM9 gone for no reason... doh.gif
*
Have you applied for e-billing?
SweetPuff
post Jul 20 2010, 05:55 PM

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http://www.digi.com.my/iphone4

@cloud8318
Apply lah e-billing. You can do it via d'chat, CS or OCS, I believe.

@basSist
PM me your mobile number and also the time and date you receive the SMS. Will be better if you can get the details from your call statement in OCS.
basSist
post Jul 21 2010, 01:44 AM

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QUOTE(SweetPuff @ Jul 20 2010, 05:55 PM)
http://www.digi.com.my/iphone4

@cloud8318
Apply lah e-billing. You can do it via d'chat, CS or OCS, I believe.

@basSist
PM me your mobile number and also the time and date you receive the SMS. Will be better if you can get the details from your call statement in OCS.
*
becareful guys...

user posted image


LOOOOOOL
post Jul 21 2010, 10:08 AM

what is this
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QUOTE(basSist @ Jul 21 2010, 01:44 AM)
becareful guys...

user posted image
*
wat u referring to?? opps..
btw, MMS charges Rm4 even u dint receive/open it? eh i baru know -.-

This post has been edited by LOOOOOOL: Jul 21 2010, 11:44 AM
TSfruitie
post Jul 21 2010, 11:18 AM

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QUOTE(basSist @ Jul 20 2010, 12:08 PM)
Hi, any Digi staff here?

My friend's digi line recently got a strange MMS every morning and we checked the bill, each MMS charged RM4 although deleting them straight away without open it. the MMS sent by unknown party and no numbers is shown, only shown 'hot baby' and other porn thing.

my friend never subscript those thing, she is a girl. so what can i do now? can i ask for cancellation for the charges? Digi told her to unsubscript herself but she didn't even subscript.

the last resort i will suggest her to complain to NCCC or MCMC.
*
QUOTE(LOOOOOOL @ Jul 21 2010, 10:08 AM)
wat u referring to??
*
Err... Didn't read his previous post?
rockstar teddy
post Jul 21 2010, 12:36 PM

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used d'chat and clarified with them..ask them to check their system n update im no longer using norm billing..im using ebilling..see how coming month smile.gif
cruel_boy
post Jul 21 2010, 03:12 PM

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From: Ampang, Kuala Lumpur, Seremban...



I got a rm120 voucher from my digi points. But it says “Voucher is valid for any handset purchased from…….”

So can I use it to buy other accessories like memory card n ect ?

And btw,which Digi specialized store in KL are the biggest. I see most are small shops with very few n limited phones. Tnx
whoopa
post Jul 21 2010, 04:29 PM

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digi has iphone4 ...
ViRaViRa
post Jul 21 2010, 05:28 PM

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@Sweet Puff - just have a feedback regarding the website. I don't see any benefit with the rss thing. It is not serving its purpose. I hardly see any updates in there. Is it manually updated? I don't think that should be the way it works.

Instead of having it there, why not remove it?
PrinceCaspien
post Jul 21 2010, 07:30 PM

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QUOTE(cruel_boy @ Jul 21 2010, 03:12 PM)
I got a rm120 voucher from my digi points. But it says “Voucher is valid for any handset purchased from…….”

So  can I use it to buy other accessories like memory card n ect ?

And btw,which Digi specialized store in KL are the biggest. I see most are small shops with very few n limited phones. Tnx
*
just buy a bluetooth handsfree with the rm120 voucher.....
El Sol
post Jul 21 2010, 07:40 PM

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wanna ask, if I use internet on my phone until Rm5, then gonna be unlimited till 11.59 pm rite?

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