DiGi Fans Club & Enquiries V7, Always the smarter choice
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 May 6 2010, 10:00 AM
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#1
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Senior Member
6,113 posts Joined: Jan 2003 From: Pokey Oaks   
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Hello DiGi users, have you guys ever experienced calling someone, but there is no ringtone, then after a few seconds, the phone displays 'no answer'? And no ringing on the receiver's side... I've been having that quite frequently recently...
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May 20 2010, 03:08 PM
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#2
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Senior Member
6,113 posts Joined: Jan 2003 From: Pokey Oaks
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QUOTE(chiahau @ May 14 2010, 10:03 PM) Thanks dude, but your SUPERVISOR SAID CANNOT! People say DiGi has the best CS among telcos in Malaysia. I guess this is before MNP. After MNP was introduced and I jumped from Maxis to DiGi, I realised the OCS don't know their products well and sometimes change their statements after I ask a few more times. It's scary, man... I wonder if your staff is really good or really good at talking crap.. Sad to say, really thumbs down to those so called "SUPERVISORS" that do not even know their own package~" Waste people's time running up and down Digi Center for no good reason at all.. Super disappointed.. Hope can buck up~"  |
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May 29 2010, 10:21 PM
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#3
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Senior Member
6,113 posts Joined: Jan 2003 From: Pokey Oaks
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My wife using main line, me using supplementary line. Since I'm paying the bills, we figured we'd change the ownership to my name, so any changes in call plans, MNP, etc in the future, we don't need her presence. Today went to DiGi 1Utama, told the counter we want to change ownership, the girl told us, "please come back on Monday". I asked why, she said changing ownership involves terminating the account, recycling the number, then registering the number again. We got fed up and left.
So, I'm curious: 1) why Monday? 2) how long does the whole damn process take? |
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Jul 16 2010, 11:11 AM
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#4
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Senior Member
6,113 posts Joined: Jan 2003 From: Pokey Oaks
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Does anybody else have problems with DChat using Google Chrome? I do - when I press 't', nothing comes out. So I either chat using capital T or have no Ts.
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Sep 6 2010, 09:57 AM
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#5
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Senior Member
6,113 posts Joined: Jan 2003 From: Pokey Oaks
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Can Prepaid be supp line to DG Smart Plan? OCS says yes, Digi counter says no.
HTC Legend up-front payment, OCS says RM999 + RM68 + RM500, Digi counter says RM999 + RM500. Digi is really getting on my nerves. Added on September 6, 2010, 10:00 am QUOTE Q10. I want a phone bundle. How much do I need to pay up front? A10. You need to pay for the device, advance payment (RM500 for 24 months, RM300 for 12 months, and RM100 for no contract) and additional 1st month’s fee (RM68) assuming you take up DG Smart Plan. These advanced payments will be used to pay for your initial monthly bills. QUOTE(dattebayo @ Sep 5 2010, 09:47 PM) erm.. I don't understand either, it's like they want to hold on to as much of your money as possible. Anyway, got the Legend yesterday, it was device price + advance payment... don't have the additional 1st month's fee. SohoKL.I don't understand, why do we still need to pay the advance payment, since we already paid for the device in full, albeit it is subsidized in exchange with 24 month contract but why the advance payment? This post has been edited by Dannyl: Sep 6 2010, 10:00 AM |
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Sep 6 2010, 10:16 PM
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#6
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Senior Member
6,113 posts Joined: Jan 2003 From: Pokey Oaks
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QUOTE(mikecmy @ Sep 6 2010, 11:14 AM) ur question seems abit unclear. I asked Digi SohoKL if prepaid can be a supp line of DG Smart Plan. I was told cannot. OCS says can. What can I do?anyway, fyi, prepaid can be supp line of a DG Smart plan. But supp line is not entitled for DG Smart plan as this is a principal lan.  |
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