


P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps
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Jan 12 2010, 10:38 PM
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Senior Member
3,848 posts Joined: Dec 2009 From: Ampang |
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Jan 12 2010, 11:12 PM
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Junior Member
186 posts Joined: Aug 2006 From: Magic Dimensions |
=.= no comment anymore,just continue until may 14 and potong P1 !!
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Jan 14 2010, 03:18 AM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya |
@Lowyat_P1W1MAX
can u solve this problem? ![]() was so annoying to had such a connection speed like this... |
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Jan 14 2010, 11:04 PM
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Junior Member
25 posts Joined: Dec 2007 |
i want share with u all
this week i have two times suspended.i don't why but i already pay my bill the first time p1 suspended my account i call the CS he told me they have some mistake and my account was active again after 2 day they suspended my account again.why this happen.FYI my last bill pay date is 19/1.i don't have any in malay said tunggakkan. |
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Jan 15 2010, 12:01 AM
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Junior Member
24 posts Joined: Oct 2008 |
the connection at my house (area keramat, kl) had been down for more than 2 WEEKS by now (now use intrnet pnjm).. calld the SC numerous time and the report say technical guy say still doing maintenance work (wtf...
>bill oledi paid, SC also said goin to compensate me for the period lost due to no connection, but still no email, sms notification watsoever >i cant register myself at p1.com .... account under my name but registration fail |
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Jan 15 2010, 01:23 AM
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Junior Member
15 posts Joined: Nov 2007 From: Ampang, Selangor |
QUOTE(kladze @ Jan 15 2010, 12:01 AM) Similar case happened to me (well my friend to be precise, i pinjam his P1 since he not using). I got my friend's IC number, then I called up CS to request them to manually create a self-care login for me/him over the phone. Hope it does the job for you. |
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Jan 15 2010, 06:38 AM
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Senior Member
969 posts Joined: Jul 2009 From: ɹndɯnן ɐןɐnʞ |
QUOTE(kladze @ Jan 15 2010, 12:01 AM) the connection at my house (area keramat, kl) had been down for more than 2 WEEKS by now (now use intrnet pnjm).. calld the SC numerous time and the report say technical guy say still doing maintenance work (wtf... I live in Lembah Keramat area, yup, been up and down for the past 2 weeks now.>bill oledi paid, SC also said goin to compensate me for the period lost due to no connection, but still no email, sms notification watsoever >i cant register myself at p1.com .... account under my name but registration fail But ironically 3/4 of the time Youtube is fast as ever during the wee hours ( 2am to 11am), only surfing on 'http://' is slow. Last time the maintenance work took only 3 days,(I think during Nov 2009) and they even sent SMS's regarding their maintenance. This time is much more longer, probably upgrading, due to more P1 subscribers these days I guess.. |
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Jan 15 2010, 10:45 AM
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Junior Member
20 posts Joined: Dec 2009 |
QUOTE(kladze @ Jan 15 2010, 12:01 AM) the connection at my house (area keramat, kl) had been down for more than 2 WEEKS by now (now use intrnet pnjm).. calld the SC numerous time and the report say technical guy say still doing maintenance work (wtf... request waiver lor>bill oledi paid, SC also said goin to compensate me for the period lost due to no connection, but still no email, sms notification watsoever >i cant register myself at p1.com .... account under my name but registration fail |
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Jan 15 2010, 11:08 AM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan |
Acc: 102265592
Pls resolve the refund of my RM280.80 |
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Jan 15 2010, 03:35 PM
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Junior Member
17 posts Joined: Oct 2009 |
will this help?
not the 1st complaint letter to the customer service, they do nothing, just push their work here n there.. like "tai chi"... superb p1w1max.... eat shit... Please fwd to your superior or someone who can decide and really help. Really fed up. You all didn't do anything at all. Make things clear. I WANT TO TERMINATE THE SERVICES. i wanted to cut off the subscription over P1w1max, i went to the paddock on 02/01/2010, report no. 418384. i will definitely won't pay the RM299 for early termination, AND you all cannot provide me the internet service!!! and yet ask me to pay, what the *** please, just cut off for me!!! After argueing with Salim n Itsenin, from CRM on 02/01/2010, they said they will send the technician to my house IN 3 DAYS to check the connection, if connection still bad, i can return it without the penalty. fine, since you all very the confidence with your service, okay. and up untill today, 13/01/2010, no one had been to my place to check the connection. What are you guys doing there? Salim n Itsenin already promise me that in 3 days technician will come to my place to check, and, they said they even can waive the balance bill 1 n half month for me, PLEASE DO SO. thx. but untill today, no one, no one had come. you guys called 2 times to me, i told them it is not working and they still didn't do anythings... THE PURPOSE I WRITE THIS EMAIL IS TO TERMINATE THE SERVICES, chances are given. no action no improvement, i dun wan this w1max already. please, what you all want? i go to the paddock to return, you all dun let me return, ask me go back and told me that technician will come n fix, but up untill now, NO ONE ... please.. tell me, what you guys want???? what is this kind of services? oh my god, i wonder how you guys working out there... please, give me a satisfied answer, and, i think i going to write to THE STAR n some forum to voice out my problem, you can't help, maybe they will... disappointed that this kind of things happen in p1w1max. you all advertise how good how good is your product, those who use your product and facing problem then will know how good you all solve problems. think i should just say NO THANKS n **** OFF when i was about to sign up p1w1max at previous time. really regret. Please fwd to your superior or someone who can decide and really help. apologize for those vulgar language. stress me up for using w1max. |
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Jan 15 2010, 04:13 PM
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Senior Member
1,916 posts Joined: Mar 2007 From: Petaling Jaya |
i think P1 Lowyat rep is trying to ignore our comments...
he/she logged in since yesterday but never reply our comments. This post has been edited by Lynixx: Jan 15 2010, 05:02 PM |
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Jan 16 2010, 08:35 AM
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Senior Member
3,963 posts Joined: Nov 2006 |
Hmm..so many bad comment here...
I hope I m not the only happy customer here? |
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Jan 16 2010, 05:04 PM
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Junior Member
6 posts Joined: Jan 2009 |
EM , how to terminate p1 service ? my contract end last month , and i dun think 1 wan to continue .
Besides tht, i want to ask regarding P1 wimax promotion , how reliable isit? Em i subscribed P1 service at pc fair , end of yr 2008. At tht time , p1 had a promotion of free " 3 months usage" for subscriber who purchase laptop or desktop with intel core-2duo processor and above. I asked several times, and the P1 sales representative assured me , I will enjoy the promotion of free 3months usage, since i subscribed the service and bought laptops at tht time . Thts mean, i just need to pay regularly for the 1st 9 moths , and less of the 3months, i nd not pay anything , and still enjoy the service. Bt up to now , i still need to pay for every month, and the promotion seem to be bullshit to me . I do call to the helpline , n ask what happened , they oso ~ haiz So now , i reli suan leh, dun wan waste my time. SO pls teach me how 2 tearminate the service, tq |
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Jan 17 2010, 10:45 AM
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Elite
8,711 posts Joined: Nov 2007 From: Butterworth, PG / Machang, Kelantan |
QUOTE(veryhue @ Jan 16 2010, 05:04 PM) EM , how to terminate p1 service ? my contract end last month , and i dun think 1 wan to continue . Did u happy with their speed in the 1st place?Besides tht, i want to ask regarding P1 wimax promotion , how reliable isit? Em i subscribed P1 service at pc fair , end of yr 2008. At tht time , p1 had a promotion of free " 3 months usage" for subscriber who purchase laptop or desktop with intel core-2duo processor and above. I asked several times, and the P1 sales representative assured me , I will enjoy the promotion of free 3months usage, since i subscribed the service and bought laptops at tht time . Thts mean, i just need to pay regularly for the 1st 9 moths , and less of the 3months, i nd not pay anything , and still enjoy the service. Bt up to now , i still need to pay for every month, and the promotion seem to be bullshit to me . I do call to the helpline , n ask what happened , they oso ~ haiz So now , i reli suan leh, dun wan waste my time. SO pls teach me how 2 tearminate the service, tq |
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Jan 17 2010, 10:51 AM
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Senior Member
6,447 posts Joined: Jan 2006 |
QUOTE(veryhue @ Jan 16 2010, 05:04 PM) EM , how to terminate p1 service ? my contract end last month , and i dun think 1 wan to continue . call up and tell them ..return the modem to the nearest p1stopBesides tht, i want to ask regarding P1 wimax promotion , how reliable isit? Em i subscribed P1 service at pc fair , end of yr 2008. At tht time , p1 had a promotion of free " 3 months usage" for subscriber who purchase laptop or desktop with intel core-2duo processor and above. I asked several times, and the P1 sales representative assured me , I will enjoy the promotion of free 3months usage, since i subscribed the service and bought laptops at tht time . Thts mean, i just need to pay regularly for the 1st 9 moths , and less of the 3months, i nd not pay anything , and still enjoy the service. Bt up to now , i still need to pay for every month, and the promotion seem to be bullshit to me . I do call to the helpline , n ask what happened , they oso ~ haiz So now , i reli suan leh, dun wan waste my time. SO pls teach me how 2 tearminate the service, tq |
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Jan 18 2010, 09:22 AM
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Junior Member
24 posts Joined: Oct 2008 |
QUOTE(JoBigShow @ Jan 15 2010, 06:38 AM) I live in Lembah Keramat area, yup, been up and down for the past 2 weeks now. wah at least u got connection.. mine no connctn at all.. dis week comin to the 3rd week no connction.. haih But ironically 3/4 of the time Youtube is fast as ever during the wee hours ( 2am to 11am), only surfing on 'http://' is slow. Last time the maintenance work took only 3 days,(I think during Nov 2009) and they even sent SMS's regarding their maintenance. This time is much more longer, probably upgrading, due to more P1 subscribers these days I guess.. |
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Jan 18 2010, 09:38 AM
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Senior Member
969 posts Joined: Jul 2009 From: ɹndɯnן ɐןɐnʞ |
QUOTE(kladze @ Jan 18 2010, 09:22 AM) wah at least u got connection.. mine no connctn at all.. dis week comin to the 3rd week no connction.. haih That's sux to hear....Even though can connect, it's not good enough though Normal service MUST resume. Yes correct, it's been the 3rd week around this area, what kind of maintenance or upgrade that takes up too much of time? Bro, FYI I have my Modem on the 2nd floor of my house, and facing it towards that hill with that communication tower on top located in the midst of Keramat/Wangsa Maju, I believe P1 using that tower to broadcast their signal, but I could be totally wrong, although I get the best signal when facing the modem towards that tower... BSID: 00:00:12:a1:05:61 |
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Jan 18 2010, 11:29 AM
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Junior Member
24 posts Joined: Oct 2008 |
where is this p1 lowyat represntative... got nothin to comment on the matter ah?
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Jan 18 2010, 11:32 AM
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All Stars
14,899 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
QUOTE(JoBigShow @ Jan 18 2010, 09:38 AM) That's sux to hear.... What? 3rd week already? Have you visit p1 paddock?Even though can connect, it's not good enough though Normal service MUST resume. Yes correct, it's been the 3rd week around this area, what kind of maintenance or upgrade that takes up too much of time? Bro, FYI I have my Modem on the 2nd floor of my house, and facing it towards that hill with that communication tower on top located in the midst of Keramat/Wangsa Maju, I believe P1 using that tower to broadcast their signal, but I could be totally wrong, although I get the best signal when facing the modem towards that tower... BSID: 00:00:12:a1:05:61 |
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Jan 18 2010, 12:59 PM
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Senior Member
969 posts Joined: Jul 2009 From: ɹndɯnן ɐןɐnʞ |
QUOTE(Icehart @ Jan 18 2010, 11:32 AM) You mean those P1Stop? ( it's that what it's called?)Might have spotted one at this newly opened shopping mall in Wangsa Maju (Wangsa Walk) You sure they can help out on technical rather than knowing only how to recruit more subscribers? If so, I wil pay a visit with these folks...really hate to waste time going there when they have the proficient skills to sell only... Just that I remembered I have this experience when I used to first subscribed to Maxis Wireless, the salesgirl who was working was like Malysia's NO.1 GRO when she helped me out getting hooked with Maxis boradband, then I came back 5 days later to inquire how to return the modem back ( I canceled Maxis because it was pure abomination), she suddenly metamorphosized into a cuttroat~b**** for an attitude paired up with a zombie~like~coherency to talked to, gotta go to their HQ to finally get things settled...I hope this will not be the case with the paddocks that you've mentioned....pro at selling, noob at helping... TO P1 Wimax Rep, My account no is: 101630119 BSID: 00:00:12:a1:05:61 Area: Wangsa Maju/Lembah Keramat, Ulu Kelang. Tell me what's is going on really...maintenance? If so it's been 3 weeks already... |
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