it took about 10-15 minutes to finish the upgrade at Tm Point.

my place only 10 mins drive to klcc n yet tmnet said i cant upgrade to 2mbps, claimed no port zzz. btw my 1mbps avg download spd arnd 150kbs, is that normal? how u guys check if line is capped?

Guys, today I check the upgrade status again. mine is still not upgrade from 512kbps to 1.0mbps. so I checked again the website, suddenly the upgrade option changed to something else. not the same things like last time.



See the pics. no super upgrade deals like last time. but there is 'Streamyx 1.0M - RM71 (Upgrade Incentive)'
What is upgrade incentive anyway? should I choose that one?

https://mips.tm.net.my/SelfCare/TermsAndCon...deincentive=yes

is the correct link anyway.

If I were you, I would upgrade to 1mbit Combo (RM95) instead, no need to pay line rental anymore......get free wifi modem some more...........

Bullshit TM!!!

Our records indicate that you are not eligible to upgrade streamyx service at the moment.
Please refer to the upgrade terms and conditions for Streamyx / Business Broadband.

WTF!!!

Your current package is already 1.0M what.

No. that's an error. peviously got problem on upgrading but the package already changed to 1.0mbps but my line still 512kbps.
Stupid system. What should I do now? help!!! I tired to do this stupid things!!!

What do you get when you check upgrade status online? Mine status show completed but down there still show being process.
But, mine was upgraded within 2 days.
You need to disconnect your streamyx then reconnect to get the new speed.

Just call 100.....

---

Added on December 4, 2009, 12:47 pmYa, turn off your modem for a few second then turn it back on......

This post has been edited by azzrul: Dec 4 2009, 12:47 PM

I've turn off modem but still 512kbps. Maybe their stupid system got error. always time out. really *******.

But when I see the upgrade status, this is the result.

Upgrade of Service Details
MIPS Order Reference No : 220-20091204-XXXXXXXX
Order Status : In progress
Current Service Number :
New Service Number : Not Applicable
Current Service Login :
New Service Login : Not Applicable
BO ID :
Upgrade status : Your application is now being processed.
Current Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Upgrade Incentive)

the technician came yesterday n do the 4mbps setting for me
today morning i restart modem still same ip range but...

speedtest

first test


2nd test


3rd test


is it real ?
bt dl still 90~180kbs

haven't try rapidleech.

they miscapped your port....calll 100 to complain

Guys, I have 1Mbps now.
Thinking of upgrading to the 2Mbps (without modem) RM110/month.

What you all recon ?
Nope I'm not using COMBO.

I dont understand the packages 8
without modem and with modem are same price upgrading from 1mb to 2 mb ?

anyone know what's the differents ?

call them n complain too fast is it ?
lol but yesterday the technician set the cap at 5012

duh...this is not a good day for me...

I'm at TMpoint now FOR THE THIRD TIME (!!) to upgrade my 2 to 4Mbline.

First time they said must pay RM88 installation fees...I didn't want.
Wrote an email to TM Customer Service, they reply no need RM88.
Second time go there and this time TMpoint say no need, so I registered the 4Mb line.
Nobody call me up after a few days..
Call 100 and they said got error in processing the request need to go Tmpoint.
Now I'm at TMpoint!!..for the third time...lets see what they gotta say.

If dun wan to give just say so..no need to waste ppl hopes, grief, time and money..my boss also angry with me always going out.

u want their contractor number ? is the contractor who come to activate for u. If u're subang area i think is the same contractor

Thanks..i'm in JB, I have the contractor number, I think this is gotta do with the document processing.
My current is 2mb Streamyx combo (RM140). The New Streamyx package display in the web for me is Streamyx 4Mb with Modem (RM130). It should be the 4Mb combo (RM140~150) instead.
The document I sign clearly shows combo 4Mb..

Anyway, lets see what is the real problem..my waiting number is near...later feedback...damn pissed off.

is all the package included the phone line rental?