My friend and I went to Ferrigno-gummo at KLCC on Sunday. My friend was obsessed with a nice tan shoe they had.

Saleslady was sour faced and had a look that said, "Get outta here you dirtbags". Evidently the thought didn't just cross my mind as my friend walked straight out.

Both of us were dressed reasonably well for a casual Saturday out.

My friend ended up buying C&J Chelsea boots. Very satisfied with them.

I sent a complaint to Ferrigno-gumm via their website. No response yet.

imo paul smith and hugo boss not that expensive compared to other luxury brands! (especially paul smith)

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Added on August 17, 2010, 10:28 amwow thats rude should have asked her "excuse me whats with that look?"

sometimes those sales people forget that they are just working for 10rm per hour or something

This post has been edited by LiLFreaK: Aug 17 2010, 10:28 AM

It's about the shoe, not the brand. Those shoes advertised in GQ never make the cut in SF because they are more about the brand than they are about the shoe.

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Added on August 17, 2010, 10:57 amYou'll also notice that shoemakers in good regard all manufacture their own shoes. They pay salaried workers, they own the workshop, they make their skin selection, they plan their annual capex. Brands like Hugo Boss & Paul Smith use contract manufacturers in Italy. They are not shoemakers, but rather marketing machines.

This post has been edited by kotmj: Aug 17 2010, 10:57 AM

Yeah same thing happened with me at Airmoney's clothes outlet at KLCC. There was this sales dude who sort of talked down to me with a cynical smile, saying "Our suits are RM10,000". Then he went and spoiled the image TOTALLY by saying, "But we have a 50% discount"!!! I left questioning just how much their suits actually cost.

As for shoemakers yes I fully agree! Fashion brands, be it watches, shoes or ties - we've got to be very careful. I'd never buy a fashion brand watch.

Recently a colleague started wearing Hugo Boss shoes. He doesn't care or know much about the construction, quality, etc. I asked him why and he replied, "The Chairman likes the brand and knows I'm using Hugo Boss suits and shoes. That's all that matters".

This post has been edited by BikerVoodoo: Aug 17 2010, 11:58 AM

Well I suppose everyone have different reason for dressing up. Just like some buy a car without caring about the model's heritage, construction, engine/gearbox design etc, all they know is that it's Merc, BMW, etc. Anyone here know what kind of brake pads they are currently using?

I had wonderful brake pads installed on my car. Buttery smooth pedal feel, more cengkam than OEMs. Cannot tell you the brand though.

I have a fondness for Pagid. Otherwise I stick to genuine parts.

I use Endless... i'm a wannabe with no value for heritage...

If your vehicle is under warranty, stick to original equipment.

After the new hks extractor, full exhaust system, rims, antiroll bars, plenum, cold air intake, bodykits, brake pads, suspension... i think warranty is not really applicable.

Would you like to share your supplier? maybe we can do some bulk bespoke purchase?

On Topic : Is it even possible to have a nice shoe which we only need to polish once a month and is durable enough to wear daily?

I do not polish my Chucks and I used to wear them daily.

Chucks? Um.. Converse?

I guess he means no..

Kotmj,

You'll find many of the more sartorially knowledgable individuals concur with you. Why pay for all the advertising & marketing glitz . One may not be fashionable but one will always be well dressed if one chooses wisely.

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Added on August 17, 2010, 9:55 pmBetter have the brakes & suspension ( as well as common sense ) to go with all the power. Otherwise the driver of the vehicle will be dressed by a mortician!!

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Added on August 17, 2010, 10:09 pmLocal customer service has a long way to go. In the UK ( & US ) the customer is king and most retailers adopt the attitude that a customer is always right ( see Nordstroms & their no questions exchange policy )

Sad to say , the retail trade here has poor standards. Not only do the shop assistants have poor product knowledge, some of them tend to treat customers like imbeciles .

Two recent events come to mind:-

1. A friend bought two pairs of Tods from the boutique in KLCC. He discovered that one of the pairs that was given to him was not the correct size. The anguish he received trying to effect an exchange was unbelievable to say the least!!.

2. An elderly Chinese gentleman who was not well attired was denied a test drive in a vehicle of a European persuasion. Unknown to the sales personal in the show room , this gentleman could probably buy up all the cars in the show room with his pocket change!!

There should be a concerted campaign to deny these idiotic sales their commission by boycotting shops that have poor customer service!!

This post has been edited by beau: Aug 17 2010, 10:09 PM

SF ShoeCircle in Singapore -

USA, UK, Italy & Hungary were all represented!

I always wonder, do the mortician provide the black suit or one have to get it premade just incase? How about the shoes?

Brakes 4 pot front, 2 pot rear brembo (do not use brembo pads ever, they are like the bonia of the shoe world). Nismo S-tune suspension complate set, which makes my car love speed bumps.. *scrape sssscrape*


I have to agree on poor product knowledge, most of the time if the customer even did a teeny bit of research before going into the shop, they would have mnore product knowledge then the sales person.

However, I did find the customer service to be improving, we have less of those dumb sales people who still judge customer by what they wear. Cause most are learning the hard way that those ah pek type with shorts and sandals are the ones with wads of cash in the pocket..

Agreed. The sales staff did not know the difference between Goodyear-welted and glued-on soles.

Glue doesn't cost much hence the 50% discount

There's no accounting for taste-monkey see , monkey do!!

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Added on August 18, 2010, 11:00 amMost of the staff in the local shoe shops think that "Blake" refers to the model of the shoe & "Goodyear" has something to do with your car!!

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Added on August 18, 2010, 11:01 amPlanning to have a similar gathering again in Kuala Lumpur and/or Singapore?

This post has been edited by beau: Aug 18 2010, 11:01 AM

Yes.. possibly within the next two weeks or so as we have a visitor from US attending the Youth Olympic Games here. Actual date TBD.

They have to fit the jacket in quick time before rigor mortis sets in. No need to show the shoes as the bottom half of the coffin can be kept closed to cover the mutilated limbs resulting from the car crash. Otherwise buy the stripe pants from Kotmj's bundle shop.

Most folks focus on the engine & HP without taking a holistic view of the driving experience & safety.Good tyres are also essential.

Great thing about shopping in the West is the fact that they treat everyone as a potential customer which should be the case. The customer may not be able to afford the product today but you want him to think of how well he was treated & aspire to owning your product , purchasing it one day when he can afford it..

Paris & Parisians in general may be arrogant but the warmest & best customer service I've encountered there was at Charvet the shirtmakers. Made me feel as welcome as a kampung wedding!!