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 Shitmyx Top Management Conference, 8 of us representing 1.3m shitmyx users!

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fabianz03
post Jul 14 2009, 03:40 PM

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QUOTE(andrew9292 @ Jul 14 2009, 03:37 PM)
Hey guys, i did receive a call from TM too same as TS. I have yet to confirm with them whether I'm available on that day.

Also, please don't suggest for us/the people that are going, to do extreme or unprofessional stuff like complaining in a very harsh tone and describing their service as shitmyx and rant to them etc. It will just embarrass ourselves.

I'll try to gather points and prove i can get from all the feedback and coordinate with others in LYN that were called for the meeting, so that we'll know what to say in a orderly manner on that day.
*
Agree.
YoungMan
post Jul 14 2009, 03:53 PM

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I suggest, why not have any service interuption issue/announcements being sent to our Email so that we no need to call 100.
andrew9292
post Jul 14 2009, 04:03 PM

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Well, TM calls me up today and asks for a meeting. I've been transferred to 218.111 IP address all this while and my connections is tip top. However, when they call me up for a meeting...this happens.

TM better be careful here, if you want to play games with me i would gladly lead a whole pack of wolves to that meeting and leave you speechless on that day. This data is saved and will be presented to TM on meeting day

218.111.X.X range slow on 14th July. Test time around 3.20pm-4pm

Malaysia
user posted image


This is what happens when it leaves this country
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This post has been edited by andrew9292: Jul 14 2009, 04:09 PM
archive
post Jul 14 2009, 04:33 PM

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Main issue: Streamyx DNS servers are terrible. With a great frequency I get errors and timeouts when using the streamyx dns servers. I switch to openDNS and everything works fine, so obviously there's a serious issue with their own servers, not my computer, my modem, or my network. Considering the openDNS servers are further away from me than the streamyx ones, I honestly would expect it to run slower, but that is, surprisingly not the case.

Shitmyx package: 1mb wired.

IP range: 48.-53.

Frequency of problem occur: With great frequency. Every so often I'll try the streamyx one again, only to get frustrated and switch back to openDNS.

fabianz03
post Jul 14 2009, 04:35 PM

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Confirm TM DNS fakap again.
Flickr unloadable, Facebook as well, after using opendns all fine.
khai84siong
post Jul 14 2009, 04:48 PM

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to the people who would be attending the conference, i would suggest a documentation of all the user problems in black and white and also prepare a pareto chart of the problems frequently encountered by all the user of this screamyx (the same thing that you would do when u wan to present the problems your company is having rite nw to your boss and how to troubleshoot it ^^)

you could just go in and tell them the problems, bt if u dont hv the evidence in black and white they'll probably just ignore your statements

let us all be professional for once and voice out our problems in a proper way with evidence
lets solve this problem once and for all, we dont want this same problems to occur in the future

our small neighbour below us to the south is paying less than us compare to what we ar paying here bt getting better way better connection by 3-4x.
streamyx has been around here for so long, y cant they even have half the connection speed of our neighbour country? doesnt this prove this prove the incompetence of our country

This post has been edited by khai84siong: Jul 14 2009, 04:50 PM
warez
post Jul 14 2009, 05:16 PM

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Issue:
Getting high ping to the DNS and lot's of packet loss, slow surfing speed or can't even surf. Need explanation for why certain IP getting smooth and fast surf but not all IP, it is no way to keep reconnect to get other IP if the user stuck at certain IP i.e 115. Is it we use streamyx has to based on luck?

Technician issue.
According to MCMC BB QOS local ping time shouldn't more than 85ms but why technician come to service and say 400ms still normal as long as not 900ms? Is it that technician standard or TM standard?

Thank you.
TSshitmyx
post Jul 14 2009, 05:17 PM

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hey people, I understand how unhappy you guys are with shitmyx, but please note that this is not "extreme internet slowdown" thread. there's no point for us complain here without relevant and complete evidence.

as mentioned, I would appreciate if you guys could provide me the issues you have with shitmyx together with all the relevant information and details (include printscreen, username, area, IP range, shitmyx package, SNR margin, line attenuation etc) if possible. eg: if you have issue with the CS, kindly record which date, time, whom you spoken to and what's the feedback etc; if you have issue with the routing, provide a screenshot of the trace route, etc.

you can either PM me or email to me at royphang@gmail.com. I promise i will compile everything together in black and white and voice it out during the conference. afterall, such conference does not come always. cheers! smile.gif

This post has been edited by shitmyx: Jul 14 2009, 05:18 PM
HeHeHunter
post Jul 14 2009, 05:31 PM

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Show them my speedtest: http://v1.hehehunter.com/updates/speedtest...1-and-streamyx/
kilowatt
post Jul 14 2009, 05:52 PM

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waaaa nice dude...

my comment for TM...

connection too slow & sux sometimes...thumbup.gif
khai84siong
post Jul 14 2009, 07:00 PM

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guys pls provide evidence why u say ur connection slow, no use replying here without evidence coz u dont hv enough ground to prove that screamyx are slow, they'll just ignore u

pls use this opportunity to voice out ur problems wif evidence, u dont gt this type of conference often ^^
hope they'll take note of our problems after providing them black and white evidence

This post has been edited by khai84siong: Jul 14 2009, 07:02 PM
Moogle Stiltzkin
post Jul 14 2009, 07:26 PM

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This post has been edited by Moogle Stiltzkin: Jul 14 2017, 07:30 PM
victorchin
post Jul 14 2009, 09:18 PM

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Hi,

Here is my screenshot.

Location : Penang.
IP Range: 124, 60.50, 60.53, 60.54
Problem : Bandwith to international site only 0.13 MB/s
Subscription: 1MB/s





Attached image(s)
Attached Image
SUSzhiyung
post Jul 14 2009, 09:20 PM

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-Fix the DNS server.
-Improve the connection to China (and northbound countries).
-Normalize routing between different user IP domains.

Those are all I'm asking for this lifetime (I'm 26 btw).
karasawamk2
post Jul 14 2009, 09:32 PM

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Using 4mps package and stimyx is still fixing my IP... (using 115.135.xx.xxx)

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wztech
post Jul 14 2009, 11:14 PM

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explain the dns issues!!
tech3910
post Jul 15 2009, 08:23 AM

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i was invited too.

the problem is, the account is under my dad's name, so actually, he is invited, not me.

izzit possible dat i represent him?
also, the date is on the 1st day of pc fair.........damn................
miahahaha
post Jul 15 2009, 09:19 AM

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@tech3910...its ok for you to attend on behalf of your dad...should be no problem....

*tm dns always have problem...just like HeHeHunter speedtest between P1 & Streamyx..P1 is way better than Streamyx..
webdesignempire
post Jul 15 2009, 02:02 PM

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QUOTE(shitmyx @ Jul 14 2009, 10:19 AM)
I just received a call from TM. I am selected for the conference with TM Top Management, details as follow:

Date: 31/7/2009 (Friday)
Time: 5-7pm
Location: TBC
Agenda: To voice out our opinion/ complaints regarding shitmyx

According to her, only 15 customers are selected for the above conference. Perhaps I complain too much that's why I am invited. tongue.gif

I have confirmed my attendance. Anyone received such call? Since not all shitmyx customers are selected to attend, I think it's best if you guys can compile a list of questions in the format below for me to ask during the conference.

Main issue (provide URL/ printscreen if possible):
Shitmyx package:
IP range:
Frequency of problem occur:

I will try my best to voice out you guys issues in the conference. Cheers! smile.gif
*
Hey man, i'm invited too. But still waiting for their official invitation via email, see you there man.

Note: PM me to exchange contact.
newmaster
post Jul 15 2009, 02:18 PM

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u r our hero/saviour pls condemn them kaw kaw..

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