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TIME TM DOWNTIME/MAINTENANCE ANNOUNCEMENT THREAD, Post it up here

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yiyonglee
post Nov 30 2010, 01:48 PM

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DSL Carrier is down since last saturday, no dial tone, DSL connect on and off, connection stays on from few seconds to most 2 hours....
sarvinG
post Dec 1 2010, 11:26 AM

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I'm getting extreamly slow speed since few days back. Like <10kb/s. It shoots up to 147kb/s then go back down not long after. Anything going on with TM?
aberrant80
post Dec 7 2010, 11:00 AM

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QUOTE(sarvinG @ Dec 1 2010, 11:26 AM)
I'm getting extreamly slow speed since few days back. Like <10kb/s. It shoots up to 147kb/s then go back down not long after. Anything going on with TM?
*
I'm wondering too. Been getting pretty slow and unstable speeds since last week.
chengsiong
post Dec 10 2010, 05:09 AM

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Don't know what happened to streamyx this time.
I watch youtube and the bandwidth from 0 kbps and shoot to 2000kbps
and drop to 0 kbps again...
its let me buffering ._.
dannychen
post Dec 10 2010, 07:53 AM

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ANNOUNCEMENT

ANNOUNCEMENT ON SERVICE DISRUPTION

Telekom Malaysia Berhad ™ wishes to announce that there has been a disruption to its Streamyx and UniFi services since 1.30 p.m., 8 December 2010. However, it is a localised problem affecting customers in certain areas as per below.

SERVICES AFFECTED

AREAS AFFECTED

UniFi

(Telephone, Internet and TV)

Putrajaya, Cyberjaya, USJ, Lapangan Terbang Subang, Puchong and Bukit Kemuning.

Streamyx



Taman Tun Dr Ismail, Putrajaya, Cyberjaya, Puchong, USJ, Lapangan Terbang Subang, Shah Alam, Selat Klang Utara and Bukit Kemuning.


As a result, affected customers may be experiencing problems making calls and accessing the Internet.

Restoration works are currently in progress and we will make further announcements on the progress later.

TM apologizes for any inconvenience caused by the disruption but would like to assure customers that it is undertaking all necessary measures to restore the service to our customers as soon as possible.

Should you require any further assistance, please do not hesitate to email us at help@tm.com.my for TM fixed line and Streamyx customers and unifi@tm.com.my for UniFi customers.

Thank you.

source

cybpsych
post Dec 10 2010, 11:45 AM

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QUOTE
ANNOUNCEMENT 

RESTORATION OF INTERNET SERVICES

Telekom Malaysia Berhad ™ wishes to inform its Internet customers that UniFi and Streamyx services have been restored as of 3.00am on Friday, 10 December 2010. TM is currently monitoring the situation.

All affected customers in Taman Tun Dr Ismail, Putrajaya, Cyberjaya, Puchong, USJ, Lapangan Terbang Subang, Shah Alam, Selat Klang Utara and Bukit Kemuning are now able to utilize the services as per normal.

TM apologizes for any inconvenience caused by the disruption and thank our customers for their patience and understanding. We would like to assure you that we are undertaking all necessary measures to ensure that customers experience uninterrupted service.

Meanwhile, please do not hesitate to email us at help@tm.com.my for Streamyx customers and unifi@tm.com.my for UniFi customers should you require any further assistance.

Thank you.

http://www.tm.com.my/about-tm/media-centre...CES10DEC10.aspx
super_evil_alien
post Dec 11 2010, 02:44 PM

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TM!!! Are you f***** kidding me!!??

Throttle even 384kbps package users!!??
Internet speed crawling at snail pace doh.gif
Holyboy27
post Dec 14 2010, 10:46 AM

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dunno what is happening in PG. My download speed from http servers are low. barely hitting 30kB/s. Usually 150kB/s.

and msn keeps dc-ing like mad.

basSist
post Dec 14 2010, 12:27 PM

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same happen here, kluang johor.
sphiroth
post Dec 14 2010, 03:09 PM

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QUOTE(basSist @ Dec 14 2010, 12:27 PM)
same happen here, kluang johor.
*
I don't even get stable DSL signal here at BP, keep blinking since last night.


Added on December 14, 2010, 3:10 pm
QUOTE(basSist @ Dec 14 2010, 12:27 PM)
same happen here, kluang johor.
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I don't even get stable DSL signal here at BP, keep blinking since last night.


Added on December 14, 2010, 3:11 pmReporting to 100 is really frustrating. Kept asking me to do all sort of 'steps' like a noobies. Straightaway away them to skipped those steps and filed a report.

This post has been edited by sphiroth: Dec 14 2010, 03:11 PM
axxer
post Dec 16 2010, 04:45 PM

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QUOTE(super_evil_alien @ Dec 11 2010, 02:44 PM)
TM!!! Are you f***** kidding me!!??

Throttle even 384kbps package users!!??
Internet speed crawling at snail pace doh.gif
*
just happen to me since last night.. also 384kbps user.. in ff not even a single page can load fully without hitting refresh button 2-3 times. direct download cannot even run, always got "file not found" error. tmnut's, what were u m0therfukk3r doing with my already slow 384kbps package???? fukking m0r0ns mad.gif mad.gif mad.gif mad.gif
cybpsych
post Dec 19 2010, 10:35 PM

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QUOTE
ANNOUNCEMENT 

INTERNET SERVICES DISRUPTION



Telekom Malaysia Berhad ™ wishes to inform its Internet services customers we have detected some faults affecting the Asia America Gateway (AAG) cable network linking Malaysia to the United States (U.S).

Hence, customers using Internet services nationwide may experience some degree of service degradation such as slow browsing and high latency while accessing international websites hosted in the U.S. Customers using Virtual Private Network (VPN) and other critical business applications linked to the U.S. may also experience some level of service degradation. Meanwhile, to alleviate the problem, the traffic is being managed effectively to ease the situation.

Restoration works are currently in progress and we will make further announcements on the progress later. 

TM apologizes for any inconvenience caused by the disruption but would like to assure customers that it is undertaking all necessary measures to restore the service to our customers as soon as possible. 

TM wishes to thank its customers for their understanding and patience during the affected period. Should you require any further assistance, please do not hesitate to email us at help@tm.com.my for TM fixed line and Streamyx customers and unifi@tm.com.my for UniFi customers.

Thank you.

http://www.tm.com.my/about-tm/media-centre...TION191210.aspx
babycookie
post Dec 20 2010, 07:37 AM

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QUOTE(cybpsych @ Dec 19 2010, 11:35 PM)
Wow.. cable issues again.. wonder how long this gunna take.. I keep getting disconnect in raids ... and its rather important that i stay connected for server first >.<
GameSky
post Dec 20 2010, 11:28 AM

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everything moves on 56k speed ==...
Jarod
post Dec 20 2010, 10:34 PM

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QUOTE(GameSky @ Dec 20 2010, 11:28 AM)
everything moves on 56k speed ==...
*
with streamyx, be grateful that it even moved...
Yogi BoY
post Dec 21 2010, 11:21 AM

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ANNOUNCEMENT

INTERNET SERVICES DISRUPTION

Telekom Malaysia Berhad ™ wishes to inform its Internet services customers that we have detected some faults affecting the Asia America Gateway (AAG) cable network linking Malaysia to the United States (U.S).

Hence, customers using Internet services nationwide may experience some degree of service degradation such as slow browsing and high latency while accessing international websites hosted in the U.S. Customers using Virtual Private Network (VPN) and other critical business applications linked to the U.S. may also experience some level of service degradation. Meanwhile, to alleviate the problem, the traffic is being managed effectively to ease the situation.

Restoration works are currently in progress and we will make further announcements on the progress later.

TM apologizes for any inconvenience caused by the disruption but would like to assure customers that it is undertaking all necessary measures to restore the service to our customers as soon as possible.

TM wishes to thank its customers for their understanding and patience during the affected period. Should you require any further assistance, please do not hesitate to email us at help@tm.com.my for TM fixed line and Streamyx customers and unifi@tm.com.my for UniFi customers.

Thank you.


selow connection natiowide ... muahahahaha thumbup.gif thumbup.gif
babycookie
post Dec 21 2010, 10:31 PM

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Any updates on a ETA when they gunna finish fixing it? sad.gif
gaeria84
post Dec 22 2010, 02:25 PM

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QUOTE(babycookie @ Dec 21 2010, 10:31 PM)
Any updates on a ETA when they gunna finish fixing it? sad.gif
*
Depending on the severity of the problem and also judging based on TM's track record, indefinitely until further notice biggrin.gif

This post has been edited by gaeria84: Dec 22 2010, 02:33 PM
fesick
post Dec 23 2010, 07:59 PM

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anyone from kajang area? your phone line working?
y3ivan
post Dec 23 2010, 11:57 PM

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QUOTE(fesick @ Dec 23 2010, 07:59 PM)
anyone from kajang area? your phone line working?
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nope dead exactly 12am

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