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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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tinkerbel
post Oct 7 2009, 10:37 AM

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@ashwin988,
How much have you exceeded your usage by and just how do u know?

@kelvingoh9,
Nup.. nothing of that sort from any of our local telcos.
d3vilzzzz
post Oct 7 2009, 02:04 PM

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conclusion: as long as ur on a data plan u may be charged excessively hmm.gif
and coz the billing ain't itemized.. u can't argue..
ah1
post Oct 7 2009, 02:10 PM

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QUOTE(d3vilzzzz @ Oct 7 2009, 02:04 PM)
conclusion: as long as ur on a data plan u may be charged excessively hmm.gif
and coz the billing ain't itemized.. u can't argue..
*
For Maxis, you can call them for manual itemized the data billing.. through email or mailing
and it is charge few ringgits
tinkerbel
post Oct 7 2009, 09:43 PM

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@ah1,
Manual itemised data billing? Are u sure it even exists?

@d3vilzzzz,
I haven't had issues with Maxis over charging me on data services. Perhaps I'd just been lucky?
developer
post Oct 8 2009, 04:41 AM

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QUOTE(tinkerbel @ Oct 6 2009, 08:41 PM)
@ctzalifah,
I used a non-JB set.  Initially, I just put in some crap stuff in the APN.  When Maxis was officially announced as the official provider here in Malaysia, I ter-updated my network settings and my APN settings "disappeared"; I then created a fake profile.  It worked for me and a couple of my friends; have no idea why it's not working for U though *shrugs*

@tnsai,
You could always check with Maxis if they'll allow you to upgrade but from iValue 1 to iData they might not entertain U.  If it's iValue 1 to iValue 3 maybe got chance tongue.gif  Anyhow, no harm checking with Maxis.  Also, don't forget to ask for waiver of whatever fees needed to be paid.

@developer,
I've been told by those using jailbroken phones that their usage counter ain't too accurate.  It apparently is quite accurate on the non jailbroken phones.
*
yes. it may not track all the things from cydia. i have checked on the *100# and i have even try to download some stuff on cydia and the counter does not increase. my phone usage differ with the *100# for maxis.
naughtyspirit
post Oct 8 2009, 12:12 PM

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hi,

can someone tell me how do I check my data usage using Iphone?
and is there any charges if i play games using iPhone?
I'm not very sure how they charge me but last month my data usage suddenly become quite high compare to normal. As I remembered I din not use much to surf net. Only on facebook and email.

Sorry for being noob but appreciate if someone can guide me. Thanks
teikwing
post Oct 8 2009, 02:32 PM

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QUOTE(naughtyspirit @ Oct 8 2009, 12:12 PM)
hi,

can someone tell me how do I check my data usage using Iphone?
and is there any charges if i play games using iPhone?
I'm not very sure how they charge me but last month my data usage suddenly become quite high compare to normal. As I remembered I din not use much to surf net. Only on facebook and email.

Sorry for being noob but appreciate if someone can guide me. Thanks
*
read http://forum.lowyat.net/topic/868281

Settings -> General -> Usage -> Cellular Network Data

there are games which connects to its server for high score updates & news. disable your 3G/EDGE to prevent any data usage.

read 3. Phone Credit Flying Out The Window? Turn 'OFF' EDGE on how to disable EDGE.
tnsai
post Oct 8 2009, 02:56 PM

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QUOTE(teikwing @ Oct 8 2009, 02:32 PM)


read 3. Phone Credit Flying Out The Window? Turn 'OFF' EDGE on how to disable EDGE.
*
Hmm does this mean that, even though you aren't doing anything and have MMS, and notifications turned off somehow the EDGE thing will still use some bandwidth? or the phrase "Phone Credit Flying out the window" refers to activities that actually have to use the service ?
naughtyspirit
post Oct 8 2009, 03:03 PM

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QUOTE(teikwing @ Oct 8 2009, 02:32 PM)
read http://forum.lowyat.net/topic/868281

Settings -> General -> Usage -> Cellular Network Data

there are games which connects to its server for high score updates & news. disable your 3G/EDGE to prevent any data usage.

read 3. Phone Credit Flying Out The Window? Turn 'OFF' EDGE on how to disable EDGE.
*
how about for 2g? how do we know whether the games are connected to server or not.

I have reset the statistic just now and when I check again there is data sent and received. But in fact I'm not using it. The 'E' is always appear on the screen.
Can advise?

This post has been edited by naughtyspirit: Oct 8 2009, 04:14 PM
teikwing
post Oct 8 2009, 04:47 PM

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QUOTE(tnsai @ Oct 8 2009, 02:56 PM)
Hmm does this mean that, even though you aren't doing anything and have MMS, and notifications turned off somehow the EDGE thing will still use some bandwidth? or the phrase "Phone Credit Flying out the window" refers to activities that actually have to use the service ?
*
QUOTE(naughtyspirit @ Oct 8 2009, 03:03 PM)
how about for 2g? how do we know whether the games are connected to server or not.

I have reset the statistic just now and when I check again there is data sent and received. But in fact I'm not using it. The 'E' is always appear on the screen.
Can advise?
*
basically, yes. and it'll depends on the apps that you have in your phone. check your data usage column in Settings. the best way to prevent all these unwanted data usage is to disable EDGE/3G according to the guide in my last post.

however, most apps ill only utilise few KBs most of the time. for Maxis, 10kb = RM1. (used ESPN ScoreCenter to check the latest football scores and the app only uses around 10kb for score updates)
tnsai
post Oct 8 2009, 05:10 PM

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QUOTE(teikwing @ Oct 8 2009, 04:47 PM)
basically, yes. and it'll depends on the apps that you have in your phone. check your data usage column in Settings. the best way to prevent all these unwanted data usage is to disable EDGE/3G according to the guide in my last post.

however, most apps ill only utilise few KBs most of the time. for Maxis, 10kb = RM1. (used ESPN ScoreCenter to check the latest football scores and the app only uses around 10kb for score updates)
*
Hmm ok thanks for the information, so basically couple of things to take note off is the data usage column.. and also to check in processes (if you have sbsettings) to see what else is running on your IPhone right?

naughtyspirit
post Oct 8 2009, 08:37 PM

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how do i know whether i have enable edge? the E icon will remain there?
but when i try to connect to the web, it failed. Is this means that I have disable it?
jingyong
post Oct 8 2009, 09:57 PM

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I kena from maxis charging me rm346 celcom rm200 something for Internet usage.. Can read from my blog for more info.. Anyway, to summarize, I don online but iPhone auto online when I open apps then kena.. My maxis is ivalue plan with 500mb free but still kena rm346.. D usage not talley with my iPhone data counter.. So what do u Think?
nodoubt
post Oct 9 2009, 12:51 AM

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QUOTE(jingyong @ Oct 8 2009, 09:57 PM)
I kena from maxis charging me rm346 celcom rm200 something for Internet usage.. Can read from my blog for more info.. Anyway, to summarize, I don online but iPhone auto online when I open apps then kena.. My maxis is ivalue plan with 500mb free but still kena rm346.. D usage not talley with my iPhone data counter.. So what do u Think?
*
hi @jingyong

Is your iPhone JB or not ? Your Cellular Data Network counter reads the same as maxis punya usage ?
tinkerbel
post Oct 9 2009, 10:23 AM

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@jingyong,
RM346 is like 692MB extra over and above the 500MB you have. I certainly don't think it's possible to go overboard by so much especially if it's only because you ter-opened an application connecting u to the Internet.

Best if you go speak with Maxis on your issue.

@naughtyspirit,
Have u oredi disabled APN and all? If so and if you open Safari and any other applications that need to utilise the web, it'll tell U that u do not have connection and the page just won't load smile.gif

amad_maui
post Oct 9 2009, 10:55 AM

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QUOTE(developer @ Oct 8 2009, 04:41 AM)
yes. it may not track all the things from cydia. i have checked on the *100# and i have even try to download some stuff on cydia and the counter does not increase. my phone usage differ with the *100# for maxis.
*
how to check the usage from maxis using *100#.
didnt see the option to check data usage

This post has been edited by amad_maui: Oct 9 2009, 10:56 AM
naughtyspirit
post Oct 9 2009, 11:13 AM

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QUOTE(tinkerbel @ Oct 9 2009, 10:23 AM)
@jingyong,
RM346 is like 692MB extra over and above the 500MB you have.  I certainly don't think it's possible to go overboard by so much especially if it's only because you ter-opened an application connecting u to the Internet.

Best if you go speak with Maxis on your issue.

@naughtyspirit,
Have u oredi disabled APN and all?  If so and if you open Safari and any other applications that need to utilise the web, it'll tell U that u do not have connection and the page just won't load smile.gif
*
yes. i have instead this http://iphonenodata.com/ in my phone. I cant connect to the internet now (not sure bout wifi though cus have not try it yet). So it means that i have disable it right.

The E icon is still there. I'm just afraid that the data usage showed in my phone is not same with maxis. And by end of the month, it will be a bomb for my bill
tinkerbel
post Oct 9 2009, 11:18 AM

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@naughtyspirit,
You should be fine then. Go to Stocks or Weather to give it a try - it shouldn't work either cause it'll need you to connect to the internet.

The E icon will be there, it just means there's Edge coverage in the area you're in. Also, you shouldn't be charged for wifi and u should have no problems getting onto the Internet if you're connected to Wifi smile.gif
naughtyspirit
post Oct 9 2009, 11:22 AM

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QUOTE(tinkerbel @ Oct 9 2009, 11:18 AM)
@naughtyspirit,
You should be fine then.  Go to Stocks or Weather to give it a try - it shouldn't work either cause it'll need you to connect to the internet.

The E icon will be there, it just means there's Edge coverage in the area you're in.  Also, you shouldn't be charged for wifi and u should have no problems getting onto the Internet if you're connected to Wifi smile.gif
*
oh i see.. good to hear that and thanks everyone for the guide. Sorry for so many questions. =)
jingyong
post Oct 9 2009, 06:59 PM

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yes, my iphone is JB-ed but i have not installed any Cydia apps in my iphone.. my iphone usage is not talley with the maxis one.. they called me and asked me why wanna terminate so i told them the Rm346 thing and they agree to send me the itemized bill for free.. so i'll see what happen then..

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