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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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teikwing
post Oct 8 2009, 02:32 PM

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QUOTE(naughtyspirit @ Oct 8 2009, 12:12 PM)
hi,

can someone tell me how do I check my data usage using Iphone?
and is there any charges if i play games using iPhone?
I'm not very sure how they charge me but last month my data usage suddenly become quite high compare to normal. As I remembered I din not use much to surf net. Only on facebook and email.

Sorry for being noob but appreciate if someone can guide me. Thanks
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read http://forum.lowyat.net/topic/868281

Settings -> General -> Usage -> Cellular Network Data

there are games which connects to its server for high score updates & news. disable your 3G/EDGE to prevent any data usage.

read 3. Phone Credit Flying Out The Window? Turn 'OFF' EDGE on how to disable EDGE.
teikwing
post Oct 8 2009, 04:47 PM

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QUOTE(tnsai @ Oct 8 2009, 02:56 PM)
Hmm does this mean that, even though you aren't doing anything and have MMS, and notifications turned off somehow the EDGE thing will still use some bandwidth? or the phrase "Phone Credit Flying out the window" refers to activities that actually have to use the service ?
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QUOTE(naughtyspirit @ Oct 8 2009, 03:03 PM)
how about for 2g? how do we know whether the games are connected to server or not.

I have reset the statistic just now and when I check again there is data sent and received. But in fact I'm not using it. The 'E' is always appear on the screen.
Can advise?
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basically, yes. and it'll depends on the apps that you have in your phone. check your data usage column in Settings. the best way to prevent all these unwanted data usage is to disable EDGE/3G according to the guide in my last post.

however, most apps ill only utilise few KBs most of the time. for Maxis, 10kb = RM1. (used ESPN ScoreCenter to check the latest football scores and the app only uses around 10kb for score updates)
teikwing
post Oct 10 2009, 10:44 AM

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QUOTE(jingyong @ Oct 9 2009, 06:59 PM)
yes, my iphone is JB-ed but i have not installed any Cydia apps in my iphone.. my iphone usage is not talley with the maxis one.. they called me and asked me why wanna terminate so i told them the Rm346 thing and they agree to send me the itemized bill for free.. so i'll see what happen then..
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even without jailbreak & Cydia, your phone can still connect to the internet via apps that you've purchased (eg. games).

QUOTE(pengejar @ Oct 10 2009, 03:28 AM)
I'm using iPhone 3GS from Maxis. Is cellular network data is the usage data from maxis? They give me 1GB free data, if the cellular network data is the one that they charge I can manage not to over use than 1GB to avoid extra charge. Are they reset the data usage every month when they bill me?
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yes. that's the usage column which you can monitor. i don't think it's possible to go over 1GB that you've allocated to you unless you're a heavy surfer or tether. Maxis will reset it according to your billing period, amount will be prorated.
teikwing
post Oct 10 2009, 01:23 PM

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QUOTE(pengejar @ Oct 10 2009, 12:54 PM)
Got problem with my Streamyx, can't login. I connect to internet using iPhone as my modem for my Macbook. Average daily usage is about 150MB download 20MB upload. Just surfing nothing much. I think if I always connect to the internet from my Macbook using iPhone the 1GB only last about 10days hahaha. Thanks for your reply and answer teikwing. So basically I don't need to reset it manually every month on my billing date? Since it's auto reset rite?
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reset as in reset the data usage column in your iPhone? you'll need to do that in order to keep track of your usage for a particular billing period.
teikwing
post Nov 11 2009, 12:57 PM

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QUOTE(Cyan7 @ Nov 11 2009, 12:54 PM)
Oh this scares me..
I haven get my phone yet but 1gb free data is more than enough i supposed?
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Data Usage:
QUOTE
> Is iData/iValue's 500MB data bundle sufficient for casual surfing?
- Yes. Based on feedback from few forummers, Facebook, YouYube, IM, Surfing, Apps download and updates take up roughly 500MB per month. Just an estimation though. If you're an heavy user on downloads and YouTube, do take up higher capacity data bundle.
(Note that the allocated data per month is fixed for every month and cannot be carried forward)


QUOTE
Example: (credits to nokia2003)
i don't jailbreak and tether my iPhone (important piece of information) and i'm on the 250MB/month. let me illustrate on, my typical average usage per day; i'm perpetually on LYN (not the lite version), retrieve and reply e-mails (6 accounts), read news (from different sites), moderate another forum, blog hopping, IM chatting and the odd apps updating. i typically, spend approximately 6 hours away from my home during university days and rely heavily on the optus 3G network of course. also bear in mind that i have never exceeded my data allowance. this website should also be helpful to estimate your usage.

user posted image


This post has been edited by teikwing: Nov 11 2009, 12:57 PM
teikwing
post Nov 13 2009, 09:01 AM

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QUOTE(Ken @ Nov 12 2009, 11:31 PM)
just get my first bill ...

iphone data counter is 90M for download and upload ... maxis bill me 129M ...

not sure if those are wifi usage ...
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QUOTE(Ken @ Nov 13 2009, 08:29 AM)
tinkerbel, it means maxis still charge people for wifi usage ?

i use to on wifi when at home and surf net
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Settings > General >Usage > Cellular Network Data, does not take into account data usage via WiFi.

what Maxis billed you for is data usage via 3G/EDGE, where you're not on WiFi.
teikwing
post Nov 25 2009, 05:05 PM

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QUOTE(clautee @ Nov 25 2009, 03:28 PM)
hmm, a quick question.

Does internet tethering usage reflected in the cellular network data statistics as well?

I've tried tethering to my pc via usb with the phone idle (no application running) and i notice there is a few MBs increment for both upload and download columns.
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yes. any sort of data usage that utilize the phone's network (in this case Maxis) will be reflected, be it tethering or on the phone.
teikwing
post Dec 25 2009, 02:20 PM

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QUOTE(Superman7 @ Dec 24 2009, 06:11 PM)
You can't differentiate it as the connection icon is the same for both WiFi or 3G.
The only way that you could track is by checking the "data usage" under general settings.

Question: Are the new batch of Maxis iPhone 3GS with 5.0 version? or the other older batches are also with 5.0 version already.
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just restored my i3G to 3.1.2 days ago. on Maxis 5.0, edited APN to gibberish words & still managed to connect to data network. previously, was on 3.1.2 as well but once APN has been edited, phone will not be be able to access to any data network.

i guess Maxis might have implement the system where even without APN settings, you will be able to access the internet.
teikwing
post Dec 25 2009, 04:03 PM

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QUOTE(Superman7 @ Dec 25 2009, 02:54 PM)
I called up maxis center and they confirmed that the settings on the iPhone for the APN settings is not changeable.
It is a direct activation of the GPRS/EDGE/3G from maxis itself.
I guess at the moment to avoid unnecessary billing, you could call up maxis to deactivate/disable your GPRS/EDGE/3G settings.
Once that is done, the unnecessary charges caused by your iPhone will no longer happen.

That is a pain in the @ss thing to do if you need to use your data the next time. You will have to call maxis to reactivate it again.
According to standard leadtime, activation and deactivation of the settings will that 2 hours.

I just wonder, by JB the phone and installing SBsettings, will this solve the problem? The SBsettings should be able to disable both 3G and EDGE at the same time right?
Anybody with experience of disabling both 3G and EDGE with SBsettings and edited the APN with nonsense info still having data charges iccured?
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well if that's the case, APN settings will be deemed useless then.

just tested. iPhone will not be able to access the internet if:

1. Place gibberish words in APN settings
2. Disable 3G and EDGE via SBSettings

iPhone will still be able to access if you did not any 1 of the 2 steps stated above.

This post has been edited by teikwing: Dec 25 2009, 04:08 PM
teikwing
post Dec 25 2009, 04:14 PM

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QUOTE(DFlo @ Dec 25 2009, 04:10 PM)
What's up teikwing, long time no see!

But your above post is only useful for JB'ed iPhones right? No JB = $$ fly

I wonder what happened to the Fake APN settings that previously worked... Is this a Christmas present from Maxis? GDI
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hey bro! biggrin.gif

yes my method above only meant for JBed phone. but since all local sets are from Maxis i believe most of of you guys have subscribed to Maxis data plans?

well from what Superman7 has mentioned, it seems like the APN settings will play no role in connection to the internet since usage of GPRS/EDGE/3G will be direct activation from Maxis itself rather than being determined by the APN settings.

in short, the APN settings is rather useless now. sad.gif

This post has been edited by teikwing: Dec 25 2009, 04:16 PM
teikwing
post Dec 25 2009, 08:16 PM

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QUOTE(Kain_Sicilian @ Dec 25 2009, 07:07 PM)
Hmm, I'm not facing this problem.
Just now, when I used this setting
APN: unet
User: maxis
Pass: wap

I'm able to load web pages as per normal thru EDGE

but when I change it to

APN: uneta
User: maxisa
Pass: wap

it says something like "you are not suscribed to a data cellular network"
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did you test it via Safari alone or Via iTunes Store and App Store and other apps as well? do make sure you did check your data counter in 'Usage'.
teikwing
post Dec 27 2009, 02:08 AM

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QUOTE(Kain_Sicilian @ Dec 27 2009, 01:10 AM)
Guys, anyone tried this on your JBed Iphone b4?

http://media-phone.ch/en/software/smartscreen/

It is called smartscreen, which integrates the possibility to turn off EDGE, 3G etc on the lock screen plus sevral wacky widgets that you may use o your lockscreen.

The reason I didn't install SBsettings was because it ran in the background, hence taking up resources. Smartscreen however, doesn't seem to do that.

BTW, fake APN setting is still working for me.
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AFAIK, SBSettings does not take up that much resources/memory. anyway, an update from my side. i have subscribed to iData RM30 250MB per month just to be safe and get to browse the web when i am really i need. wink.gif
teikwing
post Dec 30 2009, 05:20 PM

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QUOTE(12321 @ Dec 30 2009, 02:42 PM)
help!anyone their fake apn still working?i got a problem 2day~
before that the fake apn work for me when i click on safari,it will show "cellular data cannot...."but 2day morning i change back to origin apn to use internet for a while,but when i change the apn to fake word,it didnt work again,it stil can surf net or go itunes..wats wrong is this?i oredy try to change sim and change back again,still the same!currently maxis and fw 3.1.2!
any1 help?!
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well the safest would be disabling 3G/EDGE via SBSettings. tested and working flawlessly so far. even with Location Services on, Maps is unable to access the data network.

QUOTE(esdome @ Dec 30 2009, 03:54 PM)
Got one question here. I already disable all my 3G, Data Roaming and Location Services.

So far, from day 1 until last month, my phone bill just like usual, i just paid for all the calls and smses.

But this month, i found out there is another charges due to internet data usage which cost me around RM170.

FYI, i bought my iphone from Maxis thru prepaid package on end of JUL-09

Anyone face this problem before? Is there any problem with my phone?
*
games/app accessing the data network, as usual.
teikwing
post Jan 1 2010, 12:52 PM

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QUOTE(DFlo @ Jan 1 2010, 12:24 PM)
Hmm... I wish there are other alternatives to SBSettings. Did some Google-ing, and most list SBSettings as a battery eater due to its nature - running in the background.

edit: Didn't want to jailbreak and install SBSettings, so I did the easiest thing: call up Maxis and disable 3G/EDGE/GPRS for my line. Hoping for the best, in two hours' time.
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am not sure how battery can last w/o JB as mine is a locked set hence i'll need to JB out of the box in order to unlock. but been using my i3G for a year now and i don't actually think having SBSettings actually decrease your standby time.

normal usage can actually last me up to 2 days max. (minimal gaming + browsing + iPod, more on SMS/calls)

battery life has been slighly worse lately only due to the reason that i have ProSwitcher installed.

telling this from my point of view/experience.


teikwing
post Jan 1 2010, 01:26 PM

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QUOTE(DFlo @ Jan 1 2010, 01:12 PM)
Happy New Year, buddy! Well, I had a horrible experience last week when I JB'ed and installed SBSettings to disable EDGE. Idling at 9x% at about 2am and woke up at 9am to see only 7x% left. Rebooted the phone after JB + SBSettings, switched off WiFi, SSH, EDGE, 3G, Email fetch, Location settings, etc. before I left it idle. And for some reason, True North option on Compass doesn't work after JB.

Perhaps it only happened to me, glad to hear that yours is doing better. smile.gif
*
IMO, background processes actually consumes more battery rather than SBSettings itself. since 3GS is reported to have higher battery capacity i assume it should able to perform better in terms of battery life than i3G.

well in my case, i did switched off SSH (a must, main culprit for weak battery life), WiFi, 3G, EDGE, Push, Location services in order to achieve optimum battery life on my phone.

anyway, our discussions seem to be a lil off-topic since it's a data usage thread. biggrin.gif

oh ya happy new year to you and the rest of the iPhone community too! smile.gif
teikwing
post Jan 6 2010, 09:34 AM

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i shall quote myself again.

QUOTE
just tested. iPhone will not be able to access the internet if:

1. Place gibberish words in APN settings
2. Disable 3G and EDGE via SBSettings


iPhone will still be able to access if you did not implement any 1 of the 2 steps stated above.


To be safe, turn off Location Services and Push as well.

FakeAPN or other methods will not work anymore as according to Superman7, 3G/EDGE usage is activated through Maxis, rather than being determined by the APN.

QUOTE(Superman7 @ Dec 25 2009, 02:54 PM)
I called up maxis center and they confirmed that the settings on the iPhone for the APN settings is not changeable.
It is a direct activation of the GPRS/EDGE/3G from maxis itself.

I guess at the moment to avoid unnecessary billing, you could call up maxis to deactivate/disable your GPRS/EDGE/3G settings.
Once that is done, the unnecessary charges caused by your iPhone will no longer happen.

That is a pain in the @ss thing to do if you need to use your data the next time. You will have to call maxis to reactivate it again.
According to standard leadtime, activation and deactivation of the settings will that 2 hours.

I just wonder, by JB the phone and installing SBsettings, will this solve the problem? The SBsettings should be able to disable both 3G and EDGE at the same time right?
Anybody with experience of disabling both 3G and EDGE with SBsettings and edited the APN with nonsense info still having data charges iccured?
*
This post has been edited by teikwing: Jan 6 2010, 09:35 AM
teikwing
post Jan 11 2010, 02:03 PM

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QUOTE(MoneyS @ Jan 11 2010, 10:20 AM)
Hie all of Iphone users or iphone expert.. I would like to ask why my iphone automatically spend my credits even though i never call and sms ?? I bought the iphone from my friend directly. I'm using prepaid right now...

One of my friend said that For sure is internet application "ON" which i unable to close up all of the application. An example Store application. I would going to apply postpaid soon but before this, I just want to make sure what's my problem ?? I'm a worry that i apply for postpaid and become more quickly spending credits. It might be cost me a hundred amount !!! Thank you..
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read through the thread.

QUOTE(cradowx @ Jan 11 2010, 11:09 AM)
Hi,i just wan to make sure something.If i am a moderate data user(facebook,web only)is 500mb sufficient for me?Is 3g,EDGE,GPRS counted in data?Does it apply the same charges?Thanks in advance.
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yes, 500MB is more than enough for moderate usage of web browsing. unless you download plenty of apps/videos. plus, you can switch to WiFi just in case your allocated usage has reached its limit.
teikwing
post Jan 30 2010, 08:55 PM

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QUOTE(jady @ Jan 30 2010, 02:10 PM)
any hotlink prepaid user manage to SBSettings+fakeAPN their iphone? I read somewhere said can't even connect to wifi after that. anyone can confirm this? thanks!
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how would SBSettings & FakeAPN combo affect WiFi when obviously both are two different connections? doh.gif

QUOTE(Xirality @ Jan 30 2010, 03:46 PM)
wow. this thread make me whether want iphone or not. Why are you guys need pay data that much with just surf net? o.o I scare it will happen to me.
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well, iPhone is a phone meant to be used with data in order to fully utilize all of its functions.
teikwing
post Jan 31 2010, 01:23 AM

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QUOTE(Xirality @ Jan 30 2010, 11:01 PM)
yea, I know. But does it ask before using the data? I scare I paying the unwanted data fee.
*
to be safe, subscribe to the data plan. or utilise SBSettings to halt the data transfer. as simple as that. if you past posts, that's what most of the iPhone users are doing.

This post has been edited by teikwing: Jan 31 2010, 01:52 PM
teikwing
post Jan 31 2010, 10:59 PM

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QUOTE(daphne0817 @ Jan 31 2010, 05:35 PM)
hey... i need advice...i did not subscribe any data plan for my iphone. I already switch off my edge..but i dunno why it accidentally turn on..when I realize it it's already used for 7mb...

but when I received my phone bill, maxis charge me 17mb = RM 170. How can this happen??????? my data sent total data sent and received showed from my phone is only 14mb in total.

I called the maxis and they tell me that my phone usage is not accurate and their record is more accurate.. that is bullshit and simply charge me... mad.gif  vmad.gif

Anyone noe how can i void the stupid bill??? I noe the customer service can do NOTHING but just do checking..
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QUOTE(daphne0817 @ Jan 31 2010, 09:54 PM)
yea, they say will check the detailed list for me..but it's still unaccepted because i did not use it at all to online until i realized that they have started charging me...
sad.gif  sad.gif
*
incidents like your is no isolated case and common to those who's on an iPhone without a data plan. you will not know when did your phone access the internet (might be through apps, push or something else). and yes, the data counter on your phone might not be 100% accurate.

hence, the solution would be either one of these options:
1. opt for a data plan.
2. get SBSettings and disable EDGE/3G manually and place gibberish words in the APN. (both must be done or else your phone would still be able to access the internet).

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