Guys,

Some progess updates.

Spoke to TMNET's staff, Ms. Norehan.  I had her verbal confirmation that

1.  their Vice President (VP) will be in the discussion and the VP will be able to say "yes" or "no" on the issue we're going to discuss. 
2.  It will be a closed door meeting.

I had made my initial objective to them including the issues we're facing.  Secondly, i've requested, in fact, insist TMNET to announce whatever conclusion made during the coming discussion via either the press conference or press release.

MCMC and PMO's PCB (Public Complaint Bureau), both of their boss is following up the case and the discussion.

One things that makes me wondering was, during the conversation, Ms Norehan, told me there'll be a "good news" in the discussion.  Even though, i'm wondering, i told her that the only good news to me is when intended result had become a reality.

I'll update you guys when i have the latest updates.

Hi Guys,

I got some good news for you all.  First of all, i need to know would there be a moderator for ISP issue on this forum?  How to contact him / her?  Please kindly provide some information.

Here's the good news, i've brought Streamyx's repeating issues high up to MCMC and PMO's Complaint Bureau.  TMNET decided to hold a discussion session on around end of the month.  I've insisted the invitation of the decision maker (Top Guy) from TMNET and MCMC to the session, else the discussion session will be meaningless.  On top of that, i insisted to invite the following people:

-  lowyat.net's admin / moderator of ISP Category.
-  news reporters from English and Chinese Press Company to cover the discussion, so that, the public can be well informed on the conclusion of the discussion.

I hope this discussion will be a "resolution channel" to solve long pending and long repeating issues experience by the public, especially to those who has no other ISP option to choose other than Streamyx.

Let's push it through and hope this session will help the service (if cannot turn Streamyx into our neighbouring "Singtel" or "Starhub") to be more stable and more usable broadband services.
Extra Information
===========
Trace route seems to be "further blocked" by TMNET whereby, we'll not be able to trace which segment of the network is having a bottleneck or having issues with congestion and so on.  Hence during the issue solving, the action make the troubleshooting with TMNET engineers alot harder and almost zero information the engineer can use to troubleshoot a certain particular issue, especially the slow browsing issues.

During previous issues, i had started the investigation on the network issues with one of the international backbone provider that so happened to be in one of the troubleshooting event.  Based on the trace route information provided, the engineer (after double-checked on the network reported network issues) confirmed that the routing's bottleneck / congestion is happening WITHIN TMNET network infrastructure, hence, there's nothing much they can do to ease up the connectivity. 

I mentioned TMNET's engineer because these 2 engineers are willing to help up and to solve the critical issues for my customers.

This is only one of the events happened.  There are more which i'm not convenient to post it here.  Here's the clues, Does any ISP using TMNET's infrastructure?  Do they (Other ISP) having problems like that? Why? 

Thanks for your time reading this post.  Hope to hear from the moderators and you guys, so that we can prepare ourselves for the discussion and get things sort out asap.

No offence intended here.

Does anyone know who is Mr webdesignempire? Joined Feb 2009, started posting on Apr 7 and 90% of his posts are on this thread.

He certainly drops a lot of names, from MCMC to TM to The Star. But who is webdesignempire? I generally do not trust anyone who hides behind a nick on the internet. But here we are, on the brink of an epic meeting organized by webdesignempire.

Again, no offence intended. BTW, I'm organizing an epic meeting between Obama, Putin and our very own Najib to discuss the possibility of a government subsidized pornographic channel.

Guys,

Some progess updates.

Spoke to TMNET's staff, Ms. Norehan.  I had her verbal confirmation that

1.  their Vice President (VP) will be in the discussion and the VP will be able to say "yes" or "no" on the issue we're going to discuss. 
2.  It will be a closed door meeting.

I had made my initial objective to them including the issues we're facing.  Secondly, i've requested, in fact, insist TMNET to announce whatever conclusion made during the coming discussion via either the press conference or press release.

MCMC and PMO's PCB (Public Complaint Bureau), both of their boss is following up the case and the discussion.

One things that makes me wondering was, during the conversation, Ms Norehan, told me there'll be a "good news" in the discussion.  Even though, i'm wondering, i told her that the only good news to me is when intended result had become a reality.

I'll update you guys when i have the latest updates.

Good news ?

AAG will launch very very soon ( estimated Q2 2009 ) extra bandwidth to TM ?
HSBB package will announce too.

I know HSBB is under testing.
there are a lot of RDSLAM install around my area. my teman at least got 3. which only have TM logo only.

AAG and HSBB are old news...I don't think that will bring any surprise to me.For RDSLAM,you are so lucky.I never see a piece in my area.

Bro, no offend too.  Thanks for you to use your second post for me.

About my name, clearly u didn't really read the post, or simply did not dig it hard enough.  A name really that important? 

Whether is this true or not, you particularly, believe it or not.  Doesn't matter to me.  Let's time prove it.  I hope you'll remember what you had posted here afterward.

If you can't wait, call feel free to call MCMC and talk to Mr. Saiful, i believe you can get my name from him, if you're too lazzz to dig it out yourself.

You cool?  No worries, i'm cool.

Old news but they haven't launch / start yet

HSBB - package 10Mb/2Mb - Price unknown.

Well,yes.Hopefully both could come out asap in order to eliminate our sadness.

webdesignempire, can u make a up-to-date summary of discussion topic that u gonna ask on that closed door meeting? Im just afraid your scope of discussion topic is not *enough* to proof tmnut faults. You know lah, TM have so many lame excuses to talk!!