pretty and can give good rate most important

Do you know he choose Zarra over Serena? I thought Serena is cheaper and better layout...

Different pp different view, just like earlier argument on the open court yard issue.

Any new update on Zarra? international steel price is going up steadily, cement & bricks price also increasing locally. If IOI didn't stock-up these building materials, i m sure Zarra price may increase further as Zarra is not launch yet ( no S&P ) so IOI can do what they want on the adjusted selling price...

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Added on July 28, 2009, 2:36 pmmy advise to potential byr of Zarra & serena, buy first complain latter..

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Added on July 28, 2009, 2:39 pmOh you wl get a lot of cranks calls i'm sure
shud not let ppl know ur numbers, furthermore wl pic!
shud only pm to prospective customer only mah.....

This post has been edited by moopok: Jul 28 2009, 02:39 PM

Buy first complain later??? What kind of advise is that? You think buy vege at market ah??

IOI

1) workmanship of the hse is above average ( no worry )
2) price of hse ( quite stable if not shooting up )
3) last phase of DST hse ( were told that all the empty land we see
is for commercial use )
4) limited unit left ( too much hesitation end with nothing )
5) if you r not a confirmed byr, IOI staff wl not entertain you at all
( especially all those sales person at the office ).

So booked first then complain on everything u found unacceptable. Then they hv to reply you as you are their customer. Or you can complain to the top management so this is much more effective. Other then keep telling sales person of price high/ design not good. They really can't do a thing.

Eg. serena case, when buyer complain that the court yard need to be covered. Now serena buyer get what they want.

how to complain to top management ? they dun even put their email in their corporate website.

Actually ,at the time i purchase serena in Feb09, the sales person already told me the court yard will be covered. I don't think the is the result of many many complain.

my wild guess will be something to do with approval / authorities...
simple counting... if one cover cost 2k... 200+ over houses, they need to spend over 400k... why would they spend additional cost on it.. put in pocket much better

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Added on July 28, 2009, 4:52 pmdid feb-09 buyer got free mot?

This post has been edited by trojant: Jul 28 2009, 04:52 PM

I think im quite a fussy person, as im not really satisfied much on their answer.
I understand they just trying to help and receiving order from their management.

They told me they willing to accept comments & complains but must write in to them.
As the management will look into it & reply to us.

I think this is useful rather than keep complaining & blaming on them.

yes you are right. the sales person can't do anything at all. If you guys wanna make any complain or request, please do it to the top management or else it will be a waste of time.

how to complaint to top management? through the sale personnel?

I asked this question earlier, but did not get the answer. The covered courtyard, is it only for corner units, or for all units including intermediate?

i think you can try contact their customer service department.
Get their name and ask them how long to get the result.
As this is consider an official complain

good question

how about the 2.5 one??

it is really done with water-proof? if put mini KOI there anjua?

Went to see the bare unit (next to the show unit) last Sat. It has been covered with glass. But still you have to install additional grille for security purposes.

I am buying 2.5. All is getting covered. My HM suggest to put a jacuzzi/spa at the court yard. Just like the Port Dickson Legend hotel . Did anyone stay there before? that is a very nice hotel. My HM like it much and want to copy the same to Serena. But that will be a extra burget ( 10K ?) any one know about the jacuzzi price ?

yes...jacuzzi at Port Dickson Legend hotel very nice before reach the room...the glass cover
at the floor. Now, Serena, the glass cover at the top..

Jacuzzi can be price range from around 5K-20K...go shopping at the fair at Mid valley...
I think less than 10K very nice spec liow....

This post has been edited by Cyberiq: Jul 29 2009, 09:40 AM

call up their Company Secretary office and get their boss number.

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Added on July 29, 2009, 9:36 amI just saw one shop that sell jacuzzi in Puteri business center area near the Secret Recipe row, the price for the jacuzzi itself already RM7k plus excluding installation, the size is just fit for one adult.

This post has been edited by Tohsan: Jul 29 2009, 09:42 AM

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This post has been edited by Cyberiq: Jul 29 2009, 09:39 AM