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Downtime The "extreme Screamyx slowdowns" Thread V3, Read 1st post to learn how to "post!"

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~neiji~
post Apr 26 2009, 01:35 PM

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wow. today i cant even browse to any china websites without using web proxy =.=
great jobs tmnut.
convivencia
post Apr 26 2009, 01:36 PM

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Which proxy are you using??
TSfabianz03
post Apr 26 2009, 01:37 PM

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QUOTE(Suk @ Apr 26 2009, 01:31 PM)
Relax brother, I apologize for that.  icon_rolleyes.gif
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smile.gif icon_rolleyes.gif
reeyon
post Apr 26 2009, 01:48 PM

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i will spend 1 hour time to do ping time to International link with screenshot.
and then send to screamyx core IT department.

Cheers!
TSfabianz03
post Apr 26 2009, 01:52 PM

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QUOTE(reeyon @ Apr 26 2009, 01:48 PM)
i will spend 1 hour time to do ping time to International link with screenshot.
and then send to screamyx core IT department.

Cheers!
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Good Luck! icon_rolleyes.gif
Wolffeh
post Apr 26 2009, 01:58 PM

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Penang IP - 124.13

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Suk
post Apr 26 2009, 01:58 PM

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QUOTE(reeyon @ Apr 26 2009, 01:48 PM)
i will spend 1 hour time to do ping time to International link with screenshot.
and then send to screamyx core IT department.

Cheers!
*
I think what u mean is NOC department.
http://tbn2.google.com/images?q=tbn:P-fGJC...ingular_noc.jpg


Well, Ping do not help u / show anything regarding ur streamyx connection..
unless, u show them any ping > 1000ms
or else.... ur email will be ignore. ( basically all email send to NOC will be ignore, but at least we create awareness to them )


I dont see why u want to spent 1 hour to ping and send to them...
Raed here : http://forum.lowyat.net/index.php?showtopic=703017&hl=noc
Post #6

They are monitoring the network 24hours already. So u can save your time.


This post has been edited by Suk: Apr 26 2009, 02:00 PM
andrew9292
post Apr 26 2009, 02:03 PM

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what is NOC department email/contact number again?


Added on April 26, 2009, 2:04 pm

http://forum.lowyat.net/index.php?showtopi...post&p=17714464

nice TM NOC...

This post has been edited by andrew9292: Apr 26 2009, 02:04 PM
reeyon
post Apr 26 2009, 02:11 PM

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QUOTE(Suk @ Apr 26 2009, 01:58 PM)
I think what u mean is NOC department.
http://tbn2.google.com/images?q=tbn:P-fGJC...ingular_noc.jpg
Well, Ping do not help u / show anything regarding ur streamyx connection..
unless, u show them any ping > 1000ms
or else.... ur email will be ignore. ( basically all email send to NOC will be ignore, but at least we create awareness to them )
I dont see why u want to spent 1 hour to ping and send to them...
Raed here : http://forum.lowyat.net/index.php?showtopic=703017&hl=noc 
Post #6

They are monitoring the network 24hours already. So u can save your time.
*
spend 1 hour to test with different IP, such as 60.51, 60.53, 60.54, 124 .. and etc .... Each ip group belongs to different routing, PingPlotter can see the hows the routing they do for my IP.
Well, i know it will be ignored, just try to give them some alert that telling and asking them what will they going to do the next ?

If NOC really 24 do their job, it shouldn't have browsing/downloading/latency issues, unless their trunk to International really congested or faulty.



Afoxisko
post Apr 26 2009, 02:15 PM

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Don't send it to VNOC, or my boss will start wondering why people are sending international complaints to us (of all places)!
andrew9292
post Apr 26 2009, 02:18 PM

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what is VNOC? i know NOC lah... network operation center... V?
TSfabianz03
post Apr 26 2009, 02:21 PM

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Wow, the TM's NOC is like US's defence base thingy..
Like they monitor the missle, crew, army, etc. LOL!
Suk
post Apr 26 2009, 02:22 PM

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QUOTE(reeyon @ Apr 26 2009, 02:11 PM)
spend 1 hour to test with different IP, such as 60.51, 60.53, 60.54, 124 .. and etc .... Each ip group belongs to different routing, PingPlotter can see the hows the routing they do for my IP.
Well, i know it will be ignored, just try to give them some alert that telling and asking them what will they going to do the next ?

If NOC really 24 do their job, it shouldn't have browsing/downloading/latency issues, unless their trunk to International really congested or faulty.
*
i believe they know that. b'coz they are the one who set all diff ip got fast/slow speed to diff location..

Btw, just do it... at least show them we (streamyx users) are not a noob..

We want them to change it and all IP's have same speed..

( The reason, why TM do this way is to save the bandwidth cost, Thanks to the TMnet CEO, for this stupid idea)
andrew9292
post Apr 26 2009, 02:22 PM

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QUOTE(fabianz03 @ Apr 26 2009, 02:21 PM)
Wow, the TM's NOC is like US's defence base thingy..
Like they monitor the missle, crew, army, etc. LOL!
*
Google up at&t network operations center..even more awsome

Suk's picture of the NOC kinda small...i blew it up...hoho

user posted image

looks so state-of-art, but the speed we getting is so state-of-idontknowwhat2puthere

so this is where they monitor and do the routing i guess...look at the big map to the right...so actually it can be adjusted on-the-fly, no wonder our connections so PMS-ey...one day can be so slow, next day fast back..

This post has been edited by andrew9292: Apr 26 2009, 02:32 PM
Suk
post Apr 26 2009, 02:26 PM

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QUOTE(fabianz03 @ Apr 26 2009, 02:21 PM)
Wow, the TM's NOC is like US's defence base thingy..
Like they monitor the missle, crew, army, etc. LOL!
*
peering@tm.net.my
routing@tm.net.my
hirule@tm.net.my
anieayop@tm.net.my
ceo@tm.net.my
ainols@tm.net.my
+603-8317 2500
reeyon
post Apr 26 2009, 02:29 PM

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My ping method, each location IP 300 times using ping command.
Additional PingPlotter Summary attached.

IP: 60.51.x.x


Added on April 26, 2009, 2:31 pm
QUOTE(andrew9292 @ Apr 26 2009, 02:22 PM)
Google up at&t NOC...even more awsome

Suk's picture kinda small...i blew it up...

user posted image

looks so state-of-art, but the speed we getting is so state-of-idontknowwhat2puthere

so this is where they monitor and do the routing i guess...look at the big map to the right...so actually it can be adjusted on-the-fly, no wonder our connections so PMS-ey...one day can be so slow, next day fast back..
*
but i rather believe this is similar like Customer Service. A big hall but small ppl doing job. flex.gif flex.gif

This post has been edited by reeyon: Apr 26 2009, 02:31 PM


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andrew9292
post Apr 26 2009, 02:37 PM

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i dont think its customer service ... i googled customer call center.. and this came out...hahah (not tm's)

user posted image

This post has been edited by andrew9292: Apr 26 2009, 02:51 PM
TSfabianz03
post Apr 26 2009, 02:48 PM

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QUOTE(andrew9292 @ Apr 26 2009, 02:37 PM)
i dont think its customer service ... i googled customer call center.. and this came out...hahah

user posted image
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Nope, TM's CS only have 3 people sitting putting their "bust/engaged" sign and chatting and eating there.
Suk
post Apr 26 2009, 02:49 PM

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to reeyon

Pity u, google got timeout, DNS got timeout.

xunlei 1000ms normal to TM.
b'coz TM slow to CHina website.

COMplain complain complain
reeyon
post Apr 26 2009, 02:52 PM

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Ping method: to different location IP 300 time screenshot
Pingplotter Summary and each IP of traceroute ping attached.


IP:60.53
this 1 even worst... !#$@$!@



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