GATHERING OF VICTIM OF NVIDIA 8400M, PLEASE STAY AWAY OF NVIDIA 8400M & 8600M
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 Feb 16 2011, 01:36 PM
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Senior Member
22,158 posts Joined: Aug 2008 From: Singapore  
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not to disappoint u, i used to have S41 before as well...
doesn't matter if u got dust or not, got heat or not, got cooler or not... try alt-tab out of game and back to it often and i guarantee u it will kong in 3 mths... |
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Feb 16 2011, 02:10 PM
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Senior Member
841 posts Joined: Mar 2005 From: PJ
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word
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Feb 19 2011, 01:34 PM
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Senior Member
617 posts Joined: Jun 2008
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QUOTE(seela85 @ Feb 16 2011, 01:04 PM) i think BENQ is more better then HP.... Yea, this same problem happened to my friend's BenQ S41 also. It's always the problem with the graphics card. (NVidia GeForce 8600M)i bought BENQ S41 on August 2007. and on May 2008 the GC died.. i get black screen and can't login on window... my luck, i still have 3 month warranty... i straightly go to BENQ service center at BM and complain about it.. they say "Don't worry, its manufactured defect. we change for u FOC." ohh..!! god..!!... i feel better... After few month on August 2008... my LCD crack... i bring to one shop at penang.. and they say, " U need to change the screen and the price for Local brand is RM6++ without service charge"... damn...!! then i call BENQ SC and ask with them... they ask me to bring the lappy for check coz.. they say, sometimes the outer screen never broke, only inner screen(actually different name for it) will broke... then i bring it to there and they say"only inner part of screen is broke so, change OEM part with RM5++"... then they offer me another thing.. "Sir, actually this model have Motherboard manufactured defect also. If u want, we change for u without any charges." ahh..!! i feel more2 better... i get new motherboard... DAMN shop, try to cheat me... luckly i call SC.. or i will cheated by them... the outer part of screen is RM900... normally this part is expensive... and all LCD is RM1400.. After few Month on July 2009 my GC is dead again... i feel bad and angry coz, no warranty d... only 1 year plus the GC died.. then go to BENQ SC at BM and *** them.. and... they say" don't worry sir, its manufactured defect we will change for u FOC" AHH..!! im surprise... actually, my lappy no warranty d... but they still change for me FOC... im confused and just quite.. i never inform them about warranty.. but, i think there no warranty for GC coz i just change it on May 2008... anyway, im just lucky.... coz buy S41... But, after they changed.. they tell me that, my lappy get overheat and spoiled the graphic port, makes GC died... Main causes of overheat is Dust.. they say, internal of my lappy full of dust which they never seen before.. then i inform them, this is the second time i change the GC.... GC only tahan 1 year, then kong... what a stupid GC... then they inform me, that this GC have some serious problem... and BENQ also loss some profit coz this NVIDIA GC.... After a year on September 2010 same problem is happen.. the GC died again... its make me annoying and frustrated.. and i call the BENQ SC at BM.. and i get bad news... SC BM already close so i need to bring my lappy to KL for service... OMG... luckly i have some appointment at KL and pass by at KL SC... i told them that my screen get black and they say" its manufactured defect and we will fix for u FOC" AHHHH...!!!! im shocked..!! it is BENQ so good... they alwalys change for me FOC... or BENQ gone crazy d..?? ANYWAY, after they fix my lappy... they told me the truth... cheng..!! cheng..!! They say "Actually, this model have some GC problem and it is NVIDIA manufactured defect.. So, BENQ not responsible for that defect.. anyway, they don't wan disappointing their customer so, they change FOC once for customer satisfaction. After this changes you can't make any warranty claim. so, if u got GC failure again u need to pay half price for new GC." Ahh..!! im blur.. this is not fare... i already change it twice.. but, i never inform them about it... and when i get my lappy.. i check it... they got some thing missing... its warranty sticker... last time when i change at SC BM(Bukit mertajam).. after they open the lappy, they stick back new warranty void sticker(normally its write= WARRANTY VOID IF SEAL BROKEN)... but, at KL they never stick back new sticker and its like my warranty is void. SO, i ask them, why u never stick back the sticker... and they say" your warranty already expired and u already change GC, so, after this u cant claim any warranty for that GC... DAMN... my luck gone.... and i ask them why the GC failure... and their answer is same like what BM SC told me... and they advice me that if i do the service 6 month once, it will prevent GC failure... but, im not often going to KL.. and one guy at there told me that... its simple thing only... if i learn to open the lappy.. is easy for me to do cleaning... the main causes GC failure is DUST on FAN... so, he advice me and teach me how to open the lappy.......... SO, NOW IM ALREADY KNOW HOW TO OPEN THE LAPPY AND DO THE CLEANING 6 MONTH ONCE... UNTIL NOW MY LAPPY STILL OK... BUT, NOT SURE IN FUTURE.... SO, MY ADVICE TO U ALL... LEARN TO OPEN YOUR LAPPY AND CLEANING IT YOUR SELF... U WILL SAFE SOME MONEY....  |
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Feb 20 2011, 09:01 AM
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Senior Member
3,887 posts Joined: Jun 2008
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I never had any problem with mine (acer gemstone) till it was stolen. Its been 3 years+.
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Feb 24 2011, 10:12 AM
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Junior Member
244 posts Joined: Sep 2006
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QUOTE(seela85 @ Feb 16 2011, 01:04 PM) i think BENQ is more better then HP.... great to hear experience from you bro.i bought BENQ S41 on August 2007. and on May 2008 the GC died.. i get black screen and can't login on window... my luck, i still have 3 month warranty... i straightly go to BENQ service center at BM and complain about it.. they say "Don't worry, its manufactured defect. we change for u FOC." ohh..!! god..!!... i feel better... After few month on August 2008... my LCD crack... i bring to one shop at penang.. and they say, " U need to change the screen and the price for Local brand is RM6++ without service charge"... damn...!! then i call BENQ SC and ask with them... they ask me to bring the lappy for check coz.. they say, sometimes the outer screen never broke, only inner screen(actually different name for it) will broke... then i bring it to there and they say"only inner part of screen is broke so, change OEM part with RM5++"... then they offer me another thing.. "Sir, actually this model have Motherboard manufactured defect also. If u want, we change for u without any charges." ahh..!! i feel more2 better... i get new motherboard... DAMN shop, try to cheat me... luckly i call SC.. or i will cheated by them... the outer part of screen is RM900... normally this part is expensive... and all LCD is RM1400.. After few Month on July 2009 my GC is dead again... i feel bad and angry coz, no warranty d... only 1 year plus the GC died.. then go to BENQ SC at BM and *** them.. and... they say" don't worry sir, its manufactured defect we will change for u FOC" AHH..!! im surprise... actually, my lappy no warranty d... but they still change for me FOC... im confused and just quite.. i never inform them about warranty.. but, i think there no warranty for GC coz i just change it on May 2008... anyway, im just lucky.... coz buy S41... But, after they changed.. they tell me that, my lappy get overheat and spoiled the graphic port, makes GC died... Main causes of overheat is Dust.. they say, internal of my lappy full of dust which they never seen before.. then i inform them, this is the second time i change the GC.... GC only tahan 1 year, then kong... what a stupid GC... then they inform me, that this GC have some serious problem... and BENQ also loss some profit coz this NVIDIA GC.... After a year on September 2010 same problem is happen.. the GC died again... its make me annoying and frustrated.. and i call the BENQ SC at BM.. and i get bad news... SC BM already close so i need to bring my lappy to KL for service... OMG... luckly i have some appointment at KL and pass by at KL SC... i told them that my screen get black and they say" its manufactured defect and we will fix for u FOC" AHHHH...!!!! im shocked..!! it is BENQ so good... they alwalys change for me FOC... or BENQ gone crazy d..?? ANYWAY, after they fix my lappy... they told me the truth... cheng..!! cheng..!! They say "Actually, this model have some GC problem and it is NVIDIA manufactured defect.. So, BENQ not responsible for that defect.. anyway, they don't wan disappointing their customer so, they change FOC once for customer satisfaction. After this changes you can't make any warranty claim. so, if u got GC failure again u need to pay half price for new GC." Ahh..!! im blur.. this is not fare... i already change it twice.. but, i never inform them about it... and when i get my lappy.. i check it... they got some thing missing... its warranty sticker... last time when i change at SC BM(Bukit mertajam).. after they open the lappy, they stick back new warranty void sticker(normally its write= WARRANTY VOID IF SEAL BROKEN)... but, at KL they never stick back new sticker and its like my warranty is void. SO, i ask them, why u never stick back the sticker... and they say" your warranty already expired and u already change GC, so, after this u cant claim any warranty for that GC... DAMN... my luck gone.... and i ask them why the GC failure... and their answer is same like what BM SC told me... and they advice me that if i do the service 6 month once, it will prevent GC failure... but, im not often going to KL.. and one guy at there told me that... its simple thing only... if i learn to open the lappy.. is easy for me to do cleaning... the main causes GC failure is DUST on FAN... so, he advice me and teach me how to open the lappy.......... SO, NOW IM ALREADY KNOW HOW TO OPEN THE LAPPY AND DO THE CLEANING 6 MONTH ONCE... UNTIL NOW MY LAPPY STILL OK... BUT, NOT SURE IN FUTURE.... SO, MY ADVICE TO U ALL... LEARN TO OPEN YOUR LAPPY AND CLEANING IT YOUR SELF... U WILL SAFE SOME MONEY.... I think you're quite unlucky..I'm one of the first few who bought the S41 back in July-August 2007 too. However, my graphic card failed only after 2 years of using it, which is in July 2009. By then, the warranty has already expired. Similar with your experience, Benq SC replaced to my free of charge in KL. They sticked the warranty sticker for me after they fixed the laptop. The guy there also told me that during the time when they fixed my laptop, my laptop was full of dust inside. So far, my laptop is still running well. I mean, it will bound to fail one day but by then time it fail its it could readily be approaching the "end of lifecycle" or "time to replace" laptop day. I agree that this laptop needs to be cleaned regularly to lengthen the life is the graphics card. My laptop died after 2 years. 2 years of usage is long without any cleaning or service. I "feel" my laptop has accumulated quite a bit of dust inside as I've observed that the fan is often running at full speed, and I can feel the heat from touching on the brushed aluminium panel by the keyboard. Good thing is that the guy taught you how to open and clean the laptop! I've always wanted to try it, but I felt that I lacked the guide specific to Benq S41 to do it. Can you give a brief instructions on how exactly you do it? It would help a lot, thank you! |
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Mar 4 2011, 01:53 AM
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Senior Member
1,153 posts Joined: May 2006 From: Boleh Land !!! 
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i still have my benq s41. same GC problem for the first time.
sent for warranty the first time, and the second time it happened, i straight buy new laptop. the warranty sticker already gone. any ideas what i can do with my s41? |
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Mar 4 2011, 01:58 AM
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Senior Member
1,537 posts Joined: Jul 2008
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i have a friend with this GC, he had it changed once but now it has greatly tampered his unit since the 2nd hand value has greatly dropped because of this issue, poor him
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Mar 4 2011, 05:30 AM
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Senior Member
22,158 posts Joined: Aug 2008 From: Singapore
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QUOTE(khairolnizam @ Mar 4 2011, 01:53 AM) i still have my benq s41. same GC problem for the first time. sell it off while u can? sent for warranty the first time, and the second time it happened, i straight buy new laptop. the warranty sticker already gone. any ideas what i can do with my s41?  |
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Mar 4 2011, 10:32 AM
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Senior Member
1,361 posts Joined: Oct 2006 From: Cyberspace
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my acer gemstone 8600mGT running fine since 2007.
i regularly take out the cover and check for dust but it's clean. it's hot at the top area of the laptop and overheats very fast but never kong and performance not too bad sometiems if overuse, it will shut down due to overheating. |
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Mar 4 2011, 11:36 AM
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Junior Member
245 posts Joined: Feb 2010
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Does that meant cant be repair again? I using acer aspire 5920g for 3 year half, warranty have ended and suddenly last year november, got blank screen when I on it, so when to pc shop and replace the GPU card charge me RM680 only after 2 half month this year my GPU card dead again =.= now back to pc shop.
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Mar 4 2011, 12:05 PM
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Senior Member
1,153 posts Joined: May 2006 From: Boleh Land !!!
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680 to repair something that's going to fail again in a matter of time.
might as well buy other cheap laptop. |
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Mar 4 2011, 12:23 PM
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Junior Member
245 posts Joined: Feb 2010
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U right I was thinking about buying new one too but again I feel not want to, coz it only GPU card failed the other part are still good is it such a waste to abandom acer aspire 5920g.
nvidia 8xxx series do have bad cooling design as i can tell the cooling fan and GPU card not put togather |
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Mar 4 2011, 07:27 PM
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Senior Member
1,361 posts Joined: Oct 2006 From: Cyberspace
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what was your usage on the 8600mgt 5920 gemstone like?
did u hardcore game? back in the day i played prostreet NFS and that caused my system to crash after that i just played dota and starcraft one but i ventilate using a NC2000 cooler. i think its coolermaster |
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Mar 4 2011, 10:35 PM
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Elite
14,813 posts Joined: Nov 2006
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NC2000 is Zalman..
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Mar 5 2011, 02:01 AM
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Senior Member
1,361 posts Joined: Oct 2006 From: Cyberspace
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ah yes, my bad. nc2000 cooler master
although thenc3000 would be a better choice. it's way bigger as compared to the nc2000 which was indicated for 15.4" i didn't get the chance to measure coz i got a family member to ship it to me from malaysia. i was overseas at that time. |
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Mar 11 2011, 05:41 PM
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Junior Member
245 posts Joined: Feb 2010
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QUOTE(Salience @ Mar 4 2011, 08:27 PM) what was your usage on the 8600mgt 5920 gemstone like? Well not quite hardcore game, I play oldest C&c games till C&c 4, also sometime play Iris online beside that I torrent also that left my laptop on at night till morning. Oya before my laptop got GPU dead,Ii got play wonderland online and NS online on it days and night just to lv up all days but quit after 1st GPU fail in 3 half years.did u hardcore game? back in the day i played prostreet NFS and that caused my system to crash after that i just played dota and starcraft one but i ventilate using a NC2000 cooler. i think its coolermaster I am using CoolMaster and all days r in airconditional. |
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Feb 26 2013, 09:28 PM
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Senior Member
3,653 posts Joined: Jan 2003 From: London, Hong Kong, Subang Jaya & Cyberjaya 
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QUOTE(nebousuke @ May 30 2009, 06:48 PM) My Benq S41 died again, it died once after a year, GC problem. Now it is on the verge of breaking down again after almost a year since repair, this time happened on overseas. My girlfriend is using it now, suddenly one day according to her, the display takes a long time responding to colour changes and mouse cursor reacted slowly. I suspect that it is the GC again though I couldn't comfirm till it gets back to Malaysia. After many years with S41, now is my turn to kena the same problem as yours. WootI secretly hate Nvidia for not being responsible for this fault. |
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