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Downtime The "extreme Screamyx slowdowns" Thread, Internet too slow ? Keep us up to date

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andrew9292
post Feb 23 2009, 11:46 PM

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o.o dont know wor... mayb cuz i just got new IP address and it's getting weirder

now its 124.13 XXXX

pening betul

This post has been edited by andrew9292: Feb 23 2009, 11:46 PM
mylinear
post Feb 23 2009, 11:47 PM

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QUOTE(Only_Human @ Feb 23 2009, 11:09 PM)
no notice no announcement ~
now we all still duno wat happen ?
*
Please see one of my previous posts.

As I was told this afternoon, there is a problem with their international link to US which is supposed to be fixed by 25th. There was no announcement about this. The customer service did not give out this info since they were not updated on this. If you call 100 now, they will tell you the same thing ans they were updated this afternoon also.

It appears to be that the problem with the international link that happened on the 10th which was fixed around the 20th did not solve the whole problem. So they have to still work on it now. Whether it is due to TM's own routing problems etc, we don't know. Whatever it is, it needs to be fixed.

I don't see anything confidential about this. What is unacceptable is that they do not bother to inform their customers or make an announcement on their website.

I have already told them that I want to request a refund and that TM should refund all their customers for a service which is way below what is expected. I will email them the same request.

I suggest everyone email and ask for a refund. Maybe that is the only way they will realise they have to pay attention to their customers.


Irzani
post Feb 23 2009, 11:47 PM

Just you know why .. why u and i ...
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QUOTE(Haoliao @ Feb 23 2009, 11:43 PM)
Something seem fishy/strange happen to me.

A tm tech /cs guy call me around 1130pm and follow up with my report and ask me to send in bandwidth test result. AND after the call end my connection seem soooo fast...local ping time 30ms+ and international ping time 300ms+. After around 15min +, all the latency issue come back again. I guess those streamyx guys is really playing some dirty trick to try to close my report. Or there is something really wrong with the port behavior after reset.

Luckily i monitor the line whole day and i capture all those bad connection .
*
They just reset your port and luckily you get the right stable IP. After a while, your bandwith need to be clogged again ..
SUSSuper-Dupa-Duper
post Feb 23 2009, 11:49 PM

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I do you one better!!! I went to the nearest TM point and HENTAM THEM!!!!

hahhaha, straight to their face. I was loud and rude.

the counter guy tried to calm me down but I got louder and the counter lady didnt even dare to look at me. laugh.gif

I'm so manly!!!

But they are probably just doing 9 to 5 and dont know sh*t about TMNUT HQ, but I had to vent somewhere so they became the victim. LOLZ.

I was like a robber trying to rob a bank!!! LMAO.

"GIVE ME MY INTERNET!!! OR PAY ME BACK!! NOW!!! GET ON THE FLOOR!!!!"

laugh.gif




andrew9292
post Feb 23 2009, 11:50 PM

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wa i think if we all go to every TM point and buat kacau...tm will loose all its workers loh ; ) gambateh!!
Only_Human
post Feb 23 2009, 11:57 PM

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send to sinchew already ~



This post has been edited by Only_Human: Feb 23 2009, 11:57 PM
Irzani
post Feb 23 2009, 11:59 PM

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Those in TM Point got nothing to do, they are just a worker to receive a complaint, they got no power to do, can't do any call to the highest authority. Next time, try to enter the TM exchange and find those called "Streamyx technician" and rant at them. They are the one responsible for the streamyx stuff (but limited to their area only) and perhaps they can help you to get "something" better from the TMNET HQ. brows.gif
DT8
post Feb 24 2009, 12:00 AM

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Held a rally sui bo? Like the NPE toll was demolished
TristanX
post Feb 24 2009, 12:00 AM

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Sorry about the wrong spelling. It's http://aduan.skmm.gov.my
raymen9
post Feb 24 2009, 12:01 AM

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my complain:I believe that recently there is an outage at streamyx end but this has been prolonged 4 a week.
This is terrible.called up tech helpdesk.not friendly at all.and lack of product knowledge.while speaking to them for 10min line get gets disconnected.
as a service provider if there is an outage plz do inform us in sort of sms,or email that dont even cost a single cent.
In fact its their 3 breakdown.I dont know what type of bras/dslams are they using.could be a second hand one's.more likely cutting cost.
regardless what happens eventually they should compensate us on this.
downloading a word file measured 2.6 mb from a local server's it self took me 3 hours.this is ridiculous and vpn are not working well.how am i gona work man.i cant be giving reason to my bosses due to internet slow down..
hope it will resolve soon.looking forward to hear some good news eventually with my fingers crossed.tq
andrienne
post Feb 24 2009, 12:12 AM

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can someone please write to the star??? i thought of writing in, but my language abit uhm......teruk. so, i dare not write in to complain.
skylinegtr34rule4life
post Feb 24 2009, 12:14 AM

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QUOTE(Only_Human @ Feb 23 2009, 11:57 PM)
send to sinchew already ~
*
the more the better rclxms.gif
ZeratoS
post Feb 24 2009, 12:15 AM

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QUOTE(andrienne @ Feb 23 2009, 11:35 PM)
that's wht i thought also. will try calling them tomorrow le  yawn.gif
i called streamyx till i damn mang cang already....  vmad.gif  mad.gif
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lmao, all the best. nod.gif

Started like this > shakehead.gif
Became like this > mad.gif
Then this > vmad.gif
Now this > doh.gif

Ya allah, I wanna watch Nodame Cantabile also CANNOT. 1/4 parts also can't stream fully doh.gif

to be honest, im doubting it has anything to do with hardware (or undersea cables), methinks ini ada kaitan with gomen and beee annneee.
tech3910
post Feb 24 2009, 12:18 AM

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QUOTE(ZeratoS @ Feb 24 2009, 12:15 AM)
lmao, all the best.  nod.gif

Started like this >  shakehead.gif
Became like this >  mad.gif
Then this >  vmad.gif
Now this >  doh.gif

Ya allah, I wanna watch Nodame Cantabile also CANNOT. 1/4 parts also can't stream fully  doh.gif

to be honest, im doubting it has anything to do with hardware (or undersea cables), methinks ini ada kaitan with gomen and beee annneee.
*
moneyflies.gif moneyflies.gif moneyflies.gif
andrienne
post Feb 24 2009, 12:23 AM

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QUOTE(ZeratoS @ Feb 24 2009, 12:15 AM)
to be honest, im doubting it has anything to do with hardware (or undersea cables), methinks ini ada kaitan with gomen and beee annneee.
*
like that also you can kaitkan with the politics doh.gif

i feel like a total ripoff by them. can't even go stream my favourite dramas! not like i am illegal downloading! haihs.
ZeratoS
post Feb 24 2009, 12:26 AM

Oh you.
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KACHINK!

ehh, they're backed by our good "friends" up there aite? wink.gif possibilities are endless.

This post has been edited by ZeratoS: Feb 24 2009, 12:27 AM
tech3910
post Feb 24 2009, 12:27 AM

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QUOTE(andrienne @ Feb 24 2009, 12:23 AM)
like that also you can kaitkan with the politics  doh.gif

i feel like a total ripoff by them. can't even go stream my favourite dramas! not like i am illegal downloading! haihs.
*
coz wen people hate BN, anything dey do is bad, & anything wrong happens is their fault............... laugh.gif
xizzat
post Feb 24 2009, 12:28 AM

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update antivirus also cannot la!! haish! wth
Newgen
post Feb 24 2009, 12:29 AM

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Internet is barking slow.....
takes barking hours to load facebook......
LOL

raymen9
post Feb 24 2009, 12:29 AM

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but what has the gomen or our good friends up there got to do with this?

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