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> Item lost in the middle of shipping, POSLAJU service

arjuna_mfna
post Feb 23 2009, 12:43 AM

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hope pos malaysia can settle this matter, or they will face a trouble since my brother in low is a policeman, i already mention this matter to him, he saud wait for reply form pos malaysia first, i they just ignore it he will ask his frind who work in ipk johor bahru to investigate
Manufacture
post Feb 23 2009, 10:11 PM


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QUOTE(Terence573 @ Feb 23 2009, 12:26 AM)
Dun accept the package if torn.

l.
*
erk.. then if dont accept package if torn... how am i suppose to get my item?
Terence573
post Feb 23 2009, 10:24 PM

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QUOTE(Manufacture @ Feb 23 2009, 11:11 PM)
erk.. then if dont accept package if torn... how am i suppose to get my item?
*
Dont sign...dun accept...terus lapor posoffice complain there.
If u sign ambil suda then u have "agreed" to accept the package although it was "messed" with.
safone
post Feb 23 2009, 10:42 PM

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Sometimes the packaging for the item alrdy torn a little bit.. hmm.gif
Or should we inform to the postman to wait a little while and open it infront of him to make sure we received the correct item??Can we do that?? sweat.gif
tkwfriend
post Feb 23 2009, 11:06 PM

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well guys, just a tip to avoid this kind of case, every time make a mark at every corner, this is to knwo weather they have open before. second when usually i send item i make sure i use a lot of tape round and round make sure the whole parcel is tape tick enough.
Shafique
post Feb 23 2009, 11:56 PM

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damn! feel scary about this. even i'm working with pos malaysia i even get mad if this kind of case happen. No worries try your best to get what yours. use any channel necessary. i oso wont tolerate in item lost since it a responsibility. make report or anything if they can't settle it. i'll try ask my office pos laju about this matters. maybe got some idea or solution for u.

damn this pencuri mau kena terajang agaknya. buat malu saja.

This post has been edited by Shafique: Feb 23 2009, 11:57 PM
cstkl1
post Feb 23 2009, 11:57 PM

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this is why i always insist on gdex..

never had a single issue with them except once with coolice they delivered to seremban cause was sending some other stuff there also..

hmmm but from the handwriting paper looks like from a girl

gdex i always sign after i open and check

happened once hmm they sent the wrong product. heck wrong person some guy in lyn bought a ram and somehow send to me
that fella in johor somemore and he got my ram cooler.. this was from karom.


Added on February 24, 2009, 12:11 amso u bought without the proc cooler and intel box??


This post has been edited by cstkl1: Feb 24 2009, 12:11 AM
arjuna_mfna
post Feb 24 2009, 03:22 AM

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i bout all retail unit from zer0hour, the proc inclusive hsf and box, just zer0hour not put the proc into the box, he just leave the proc at mobo socket due both item bought by me.
goldfries
post Feb 24 2009, 03:40 AM

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i believe the WEIGHT hinted to them it's expensive item.

sad.gif next time, probably we should just snap a pic of our item before sending. give a copy of the pic to receiving party.

if pic don't match, sure got something on already. or in fact, can put fixed type of neat wrapping that make it a hassle to imitate.

or the easy way - don't use POSLAJU for expensive stuff. sad.gif
ahseng84
post Feb 25 2009, 03:17 PM

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sad to heard so...

bro fathi, u try2 find out all d item when u received tat day,

and c weither d WEIGHT is matched d weight of this copy 2.210KG

user posted image
@meno
post Feb 25 2009, 03:18 PM

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QUOTE(goldfries @ Feb 24 2009, 03:40 AM)
i believe the WEIGHT hinted to them it's expensive item.

sad.gif next time, probably we should just snap a pic of our item before sending. give a copy of the pic to receiving party.

if pic don't match, sure got something on already. or in fact, can put fixed type of neat wrapping that make it a hassle to imitate.

or the easy way - don't use POSLAJU for expensive stuff. sad.gif
*
The weight is one thing, the declaration is 2nd.
However, you need to declare the correct item, if u declare something else, they will not hold responsible for it and by then, even RM300 is gone.

Besides Poslaju, City-link had a reputation of such cases as well. Mostly involving Handphones, i guess those who had been in LYN long enough will know this.

Anyway, everytime u post the items, make sure it is a hassle for them to temper with it. I always seal it with as much tape i could, all openings will be sealed peoperly. So if they try to open the thing, they gotta re-pack the whole thing. But in this case, the person seems to have put some effort in it. The change in the packaging proves that.
mi-g
post Feb 25 2009, 03:26 PM

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maybe we shud put some c4 trap in the package mean for this bloody thief.. if he open our package, kaboom! it's his own fault then..

i'm getting sick of ppl that 'pecah amanah'... they should be shot to dead by firing squad..
fylon
post Feb 25 2009, 03:36 PM

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Agreed with goldfries & @meno statement. And that is what i used to with my own postage deal. Wrap up all the whole box with few layer of paper and seal it with as much tape as i could.

And usually I'll snap picture of the parcel before ship out, the shipping receipt and upload to buyer so that can have a copy of the shipping receipt and a rough idea how the parcel will going to be look like. Incase anything thing, there are still are reference that can refer to.
zer0hour
post Feb 25 2009, 05:32 PM

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QUOTE(ahseng84 @ Feb 25 2009, 03:17 PM)
sad to heard so...

bro fathi, u try2 find out all d item when u received tat day,

and c weither d WEIGHT is matched d weight of this copy 2.210KG

*
Already stated the weight of parcel received was 200G lighter than 2.21KG shipping weight. As below:

QUOTE(arjuna_mfna @ Feb 21 2009, 11:10 AM)
the officer said it clearly done by insider, coz the weight of the parcel reduced by 200g compare to what hv been declare on the shipping slip.
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QUOTE(@meno @ Feb 25 2009, 03:18 PM)
The weight is one thing, the declaration is 2nd.
However, you need to declare the correct item, if u declare something else, they will not hold responsible for it and by then, even RM300 is gone.

Besides Poslaju, City-link had a reputation of such cases as well. Mostly involving Handphones, i guess those who had been in LYN long enough will know this.

Anyway, everytime u post the items, make sure it is a hassle for them to temper with it. I always seal it with as much tape i could, all openings will be sealed peoperly. So if they try to open the thing, they gotta re-pack the whole thing. But in this case, the person seems to have put some effort in it. The change in the packaging proves that.
*
QUOTE(fylon @ Feb 25 2009, 03:36 PM)
Agreed with goldfries & @meno statement. And that is what i used to with my own postage deal. Wrap up all the whole box with few layer of paper and seal it with as much tape as i could.

And usually I'll snap picture of the parcel before ship out, the shipping receipt and upload to buyer so that can have a copy of the shipping receipt and a rough idea how the parcel will going to be look like. Incase anything thing, there are still are reference that can refer to.
*
Yup guys noted. Thanks for your comments, I especially think the 'take a picture of the wrapped parcel' idea is good. I normally take pics of the parcel before wrapping to prove contents only.

Bro arjuna, any more updates today? Thanks..
arjuna_mfna
post Feb 25 2009, 06:26 PM

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no update yet, the supervisor unable to meet me due he bit busy and just can meet me after working hour. He said if got free time he will meet me..
kucingfight
post Feb 25 2009, 07:04 PM

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Ouch man, feel really sorry for both parties. Definitely gonna be a dragged on case with Pos Malaysia. Curse those involved
davidletterboyz
post Feb 25 2009, 07:04 PM

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QUOTE(Terence573 @ Feb 22 2009, 04:54 PM)
Did the parcel wraped with brown paper( or other wraper) or just naked box?
Last time I buy 4870x2 the seller sent naked box which looked clearly it was 4870x2!! luckily it didnt turn into pile of paper.

how did they know wats inside?I see zerohour write "computer component"?
*
AFAIK, Poslaju doesn't allow naked parcel. Must be wrapped.
arjuna_mfna
post Feb 26 2009, 10:48 AM

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some update, the supervisor just visit me, he return back the rest of the parcel. He said this case is under investigation. he still waiting replay from pos pj and hq.
Shafique
post Feb 26 2009, 08:43 PM

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so u got the missing item? are they in good condition?
arjuna_mfna
post Feb 26 2009, 09:52 PM

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QUOTE(Shafique @ Feb 26 2009, 08:43 PM)
so u got the missing item? are they in good condition?
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nop, i need to leave the parcel at poslaju center when i made the report, it for investigation purpose, today he return back the parcel, the missing item still no been found. he waiting for replay form pj poslaju center

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