I hv purchase i7 proc and ASUS P6T mobo from forumer zer0hour. Done payment payment few day before, and zer0hour already ship the items. The items addressed to my shop. Postman already tried to send but due to day is Friday and my shop open after Jumaat preyer so they unable to ship it to me. To shot the story, I already collect the parcel from JB POSLAJU center. One hour after that...

when i reach to my shop and open the parcel, guest what, no mobo and proc inside, just hv accesories and bout half rim of A4 paper. I shocked and I pm zer0hour regarding this matter. he also shocked and call me. he confirm me that he ship the mobo and proc, he also email me few piece of pict to prove that.

My question is, did I able get back the lost item or refund of the value of the item from pos. both of us (me and zer0hour) will make report this matter to POSLAJU tomorrow.

This post has been edited by arjuna_mfna: Feb 22 2009, 01:53 PM

i also don't know, if he not insurance the item? did or possible i get refund

will upload the pict later, i already made report at JB POSLAJU center this morning, the officer said it clearly done by insider, coz the weight of the parcel reduced by 200g compare to what hv been declare on the shipping slip. the officer also said if following the term and condition maybe i can get rm300 max, but the office said that thing can be negotiable due it wasn't totally lost but some of the item inside lost and been replace by bunch of A4 paper.

so do i, i said if nothing happen ill make police report since it not lost but the goods stolen from the parcel... the pos supervisor promise me to get me update, he will contact me this monday

here the photo after i open the parcel, below that the pict of zer0hour shipping slip and pict of paper that wrap the parcel, u all can spot the differences between zar0hour and the person who open and repack the parcel handwriting...

pict of the parcel


zer0hour shipping slip


handwriting on the parcel


This post has been edited by arjuna_mfna: Feb 22 2009, 02:26 PM

i've post the pict... come and share ur view

not really sure, the important things is it was insider job... the pos officer (supervisor) already confirm it, now they are tracing who did the job...

i bring the evident with me when i made the report, i show all the things, the hand writing, plus the postmen who give the parcel to me that day also said the warping paper torn lil bit, i don't suspect anything, just realize when arrive to my house. i collect it at johor bahru poslaju center. at the time i made report the postmen who give me the parcel was there, he also clarified that the wrapping paper lil bit torn when he give the paercel to me. once the supervisor confirmed that way insider job, i said if they dont take any action i'll lodge police report, since he himself confirm that. i'll keep update once i get reply from the supervisor tomorrow

hope pos malaysia can settle this matter, or they will face a trouble since my brother in low is a policeman, i already mention this matter to him, he saud wait for reply form pos malaysia first, i they just ignore it he will ask his frind who work in ipk johor bahru to investigate

i bout all retail unit from zer0hour, the proc inclusive hsf and box, just zer0hour not put the proc into the box, he just leave the proc at mobo socket due both item bought by me.

no update yet, the supervisor unable to meet me due he bit busy and just can meet me after working hour. He said if got free time he will meet me..

some update, the supervisor just visit me, he return back the rest of the parcel. He said this case is under investigation. he still waiting replay from pos pj and hq.

nop, i need to leave the parcel at poslaju center when i made the report, it for investigation purpose, today he return back the parcel, the missing item still no been found. he waiting for replay form pj poslaju center

i also scared not get necessary refund. ill my last time use poslaju service for more the rm100 items. t, just the thing is the parcel not missing but the content of the parcel are missing, and again as i mantion the supervisor confirmed it was insider. hope he can help me to get necessary refund, and i really doubt that they will recover the missing item. now the best way is refund me the money

No update yet, wait for few days, if no new, will lodge police report and try to report to newsletter like LeechFever said.

This post has been edited by arjuna_mfna: Feb 27 2009, 05:15 PM

Agree with u bro. Since no body make report to newsletter regrading this matter, this is not first case...

when, mind share here...

still no update, me also busy today, since i need to settle few things, will give the supervisor al call tomrrow

received a call from supervisor yesterday, he said the investigation at final stage and ask me to resend the evident pict via email. He also tell me that the case is about to settle. But still no idea bout the solution, he also hope that posmalaysia will refund full amount.