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> Item lost in the middle of shipping, POSLAJU service

zer0hour
post Feb 21 2009, 04:18 AM

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Yep the events are as arjuna_mfna stated above. I shipped out the P6T with the i7 920 in the motherboard socket. Then today I received a pretty awful surprise when arjuna_mfna stated he received A4 paper instead. He has also sent me pics showing the paper.

We have one more piece of the puzzle though, arjuna_mfna has found others' handwriting on the parcel. Someone rewrote his address.

So, does anyone know what is the best possible action we could take? Any help would be great..and no, there's no insurance. I've sent countless parcels via poslaju, and this is the first to be switched like this.


zer0hour
post Feb 22 2009, 05:47 PM

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The boxes were wrapped with white paper of course. Two layers as well, you can see the type of paper in arjuna's handwriting pic.

As for how they knew, that's the mystery la. Do the post people X-ray the parcels like in the airport? Check for dangerous substances etc?

Bro arjuna, they're getting back to you tmrw? Let me know la I guess..

This post has been edited by zer0hour: Feb 22 2009, 05:48 PM
zer0hour
post Feb 25 2009, 05:32 PM

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QUOTE(ahseng84 @ Feb 25 2009, 03:17 PM)
sad to heard so...

bro fathi, u try2 find out all d item when u received tat day,

and c weither d WEIGHT is matched d weight of this copy 2.210KG

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Already stated the weight of parcel received was 200G lighter than 2.21KG shipping weight. As below:

QUOTE(arjuna_mfna @ Feb 21 2009, 11:10 AM)
the officer said it clearly done by insider, coz the weight of the parcel reduced by 200g compare to what hv been declare on the shipping slip.
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QUOTE(@meno @ Feb 25 2009, 03:18 PM)
The weight is one thing, the declaration is 2nd.
However, you need to declare the correct item, if u declare something else, they will not hold responsible for it and by then, even RM300 is gone.

Besides Poslaju, City-link had a reputation of such cases as well. Mostly involving Handphones, i guess those who had been in LYN long enough will know this.

Anyway, everytime u post the items, make sure it is a hassle for them to temper with it. I always seal it with as much tape i could, all openings will be sealed peoperly. So if they try to open the thing, they gotta re-pack the whole thing. But in this case, the person seems to have put some effort in it. The change in the packaging proves that.
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QUOTE(fylon @ Feb 25 2009, 03:36 PM)
Agreed with goldfries & @meno statement. And that is what i used to with my own postage deal. Wrap up all the whole box with few layer of paper and seal it with as much tape as i could.

And usually I'll snap picture of the parcel before ship out, the shipping receipt and upload to buyer so that can have a copy of the shipping receipt and a rough idea how the parcel will going to be look like. Incase anything thing, there are still are reference that can refer to.
*
Yup guys noted. Thanks for your comments, I especially think the 'take a picture of the wrapped parcel' idea is good. I normally take pics of the parcel before wrapping to prove contents only.

Bro arjuna, any more updates today? Thanks..

 

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