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> Item lost in the middle of shipping, POSLAJU service

SeaMonster
post Feb 26 2009, 10:54 PM

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Omg... Big Trouble..

The Processor + Mobo Should Worth Around 1.5K Or Above.


Scary.. I Used To Lost 1Parcel Too Last Year. Post From Sarawak To Temerloh Via PosLaju. Item Missing.. Worth RM800, End Up Refund RM300 doh.gif

This post has been edited by SeaMonster: Feb 26 2009, 10:54 PM
karhoe
post Feb 26 2009, 11:20 PM

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I'm kinda worried now because I am supposed to receive a TV tuner from a Taiwan manufacturer, the tuner is worth few hundred bucks.

The company opted to use the cheapest postage method, and there is no way to track the parcel, it has been over a month, and I have yet to receive the item.
arjuna_mfna
post Feb 27 2009, 03:02 PM

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QUOTE(SeaMonster @ Feb 26 2009, 10:54 PM)
Omg... Big Trouble..

The Processor + Mobo Should Worth Around 1.5K Or Above.
Scary.. I Used To Lost 1Parcel Too Last Year. Post From Sarawak To Temerloh Via PosLaju. Item Missing.. Worth RM800, End Up Refund RM300 doh.gif
*
i also scared not get necessary refund. ill my last time use poslaju service for more the rm100 items. t, just the thing is the parcel not missing but the content of the parcel are missing, and again as i mantion the supervisor confirmed it was insider. hope he can help me to get necessary refund, and i really doubt that they will recover the missing item. now the best way is refund me the money
SeaMonster
post Feb 27 2009, 03:14 PM

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So Today, Any Update By Them?

Feel Scary Too.. I'm Afriad One Day, I Will Receive The Same Thing Like Urs doh.gif
LeechFever
post Feb 27 2009, 03:20 PM

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lol, thanks for confirming my suspicion that local poslaju arent that trusthworthy. Seem Im right thus nvr get items via mail. Malaysia boleh.

Suggest u spread the news like wildfire and report it to the newspaper as well (aside utusan) and see if they respond to you by then. Probably they will refund u more than RM300 to keep ur mouth shut lol.


Added on February 27, 2009, 3:25 pm
QUOTE(arjuna_mfna @ Feb 23 2009, 12:43 AM)
hope pos malaysia can settle this matter, or they will face a trouble since my brother in low is a policeman, i already mention this matter to him, he saud wait for reply form pos malaysia first, i they just ignore it he will ask his frind who work in ipk johor bahru to investigate
*
Typical, yes ur bro in law in a policeman but of what position. Investigation will take place but that's all. If cannot narrow down the suspects, then they will say no case. Best thing is to trace the fingerprint and to question weather anyone in the postlaju have a sudden boost of pc specs, but will they actually do that?

just like the airport luggage stolen case. No one got caught. So the airport authority start blaming the victims for not locking and putting exp stuffs in it. Yeah. Malaysia boleh.

This post has been edited by LeechFever: Feb 27 2009, 03:30 PM
arjuna_mfna
post Feb 27 2009, 05:05 PM

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QUOTE(SeaMonster @ Feb 27 2009, 03:14 PM)
So Today, Any Update By Them?

Feel Scary Too.. I'm Afriad One Day, I Will Receive The Same Thing Like Urs doh.gif
*
No update yet, wait for few days, if no new, will lodge police report and try to report to newsletter like LeechFever said.

This post has been edited by arjuna_mfna: Feb 27 2009, 05:15 PM
SeaMonster
post Feb 27 2009, 05:11 PM

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Yes, Make The Case As Big As You Can..

Only PosLaju Will Pay More Atention For Thier NuT Service..

Improve Thier Service As Well, Else Who Else Still Confident For Choosing Pos Laju

This post has been edited by SeaMonster: Feb 27 2009, 05:12 PM
arjuna_mfna
post Feb 27 2009, 05:19 PM

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QUOTE(SeaMonster @ Feb 27 2009, 05:11 PM)
Yes, Make The Case As Big As You Can..

Only PosLaju Will Pay More Atention For Thier NuT Service..

Improve Thier Service As Well, Else Who Else Still Confident For Choosing Pos Laju
*
Agree with u bro. Since no body make report to newsletter regrading this matter, this is not first case...
Athrun
post Feb 28 2009, 07:11 PM

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cannot trust PosLaju now,me aslo kena. doh.gif
arjuna_mfna
post Mar 1 2009, 05:01 PM

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QUOTE(Athrun @ Feb 28 2009, 07:11 PM)
cannot trust PosLaju now,me aslo kena. doh.gif
*
when, mind share here...
guest5201314
post Mar 2 2009, 03:52 PM

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the only solution is to report police case, tagged that particular post office delivery persons as suspect or maybe this doesnt work in johor


SUSRaikkonen
post Mar 2 2009, 03:56 PM

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I hope I won't experience this shakehead.gif
lousycar
post Mar 2 2009, 04:03 PM

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Report to newsletter or newspaper? i am confused.
SUSRaikkonen
post Mar 2 2009, 04:14 PM

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Newspaper better.
State full details, location, time etc.
Like making a police report.

This post has been edited by Raikkonen: Mar 2 2009, 04:14 PM
SkyNet000
post Mar 2 2009, 08:12 PM

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QUOTE(SeaMonster @ Feb 26 2009, 10:54 PM)
Omg... Big Trouble..

The Processor + Mobo Should Worth Around 1.5K Or Above.
Scary.. I Used To Lost 1Parcel Too Last Year. Post From Sarawak To Temerloh Via PosLaju. Item Missing.. Worth RM800, End Up Refund RM300 doh.gif
*
Oh yeh bro SeaMonsta , it do state well in their T&C MAX Refund RM300 smile.gif

So ... if you planning to send item over RM300 , why dont mind use other famous courier ? DHL ? FedEx ? tongue.gif
hamiru
post Mar 2 2009, 08:20 PM

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i'm terrified when hearing such case, as i'm waiting for my RM750 worth of parcel to arrive since last Saturday
luckily it arrived this morning
SeaMonster
post Mar 2 2009, 09:20 PM

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QUOTE(SkyNet000 @ Mar 2 2009, 08:12 PM)
Oh yeh bro SeaMonsta , it do state well in their T&C MAX Refund RM300 smile.gif

So ... if you planning to send item over RM300 , why dont mind use other famous courier ? DHL ? FedEx ? tongue.gif
*
It Cost A Bomb, Can't Afford.
That's Why I Just Accept The Fund Lo. Din't Make Noise..


So, Ts.. Any Update?
Went To Thier Office Already? Or Any1 Call You?
arjuna_mfna
post Mar 2 2009, 11:05 PM

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still no update, me also busy today, since i need to settle few things, will give the supervisor al call tomrrow
xixo_12
post Mar 2 2009, 11:13 PM

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reading this and few cases, make me worried to deal wit postage.. later buyer tell, i just cheat them.. TS, just claim whenever can..
Shoot@M3
post Mar 4 2009, 11:50 AM

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Sorry for TS, hope they can clarify it and find the culprit who is doing this? It may not be the first time that culprit is doing this and I really hope someone can put a stop to this and make this an example of these ppl that they are stealing and can be jailed for this.. Pos staff should make this a really good example, plus instead of just compensating rm300, they should give full proper amount cos this has been done by their staff.

If they don't want to lose money, they have to imply stricter rules on their staff plus better procedures handling IMO. This will definitely trace it better and ensure no loopholes

All in all, I really hope they can provide really efficient service and not let us worry all the time on who is going to be the next victim. Plus, apart from poslaju I don't think other services can provide as cheap courier service as them. I do hope others can compete with them in terms of pricing..

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