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> Item lost in the middle of shipping, POSLAJU service

arjuna_mfna
post Mar 7 2009, 07:31 PM

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received a call from supervisor yesterday, he said the investigation at final stage and ask me to resend the evident pict via email. He also tell me that the case is about to settle. But still no idea bout the solution, he also hope that posmalaysia will refund full amount.
SeaMonster
post Mar 9 2009, 11:40 PM

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I Wish You Can Get The Full Amount.

Mean That Next Time Similar Case Happened, We Also Possible To Get It Too smile.gif


Good Luck Sir
wafiazizul
post Mar 10 2009, 08:18 AM

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they will give the new one or only in money? moneyflies.gif

This post has been edited by wafiazizul: Mar 10 2009, 08:19 AM
svage98
post Mar 10 2009, 09:26 AM

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QUOTE(davidletterboyz @ Feb 25 2009, 07:04 PM)
AFAIK, Poslaju doesn't allow naked parcel. Must be wrapped.
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Pos laju parcel don't need to be wrapped. I've already confirmed this with a few other pos laju centres.


Added on March 10, 2009, 9:29 am
QUOTE(wafiazizul @ Mar 10 2009, 08:18 AM)
they will give the new one or only in money? moneyflies.gif
*
Most probably money


Added on March 10, 2009, 9:32 am
QUOTE(SeaMonster @ Feb 26 2009, 10:54 PM)
Omg... Big Trouble..

The Processor + Mobo Should Worth Around 1.5K Or Above.
Scary.. I Used To Lost 1Parcel Too Last Year. Post From Sarawak To Temerloh Via PosLaju. Item Missing.. Worth RM800, End Up Refund RM300 doh.gif
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For expensive item or worth over RM300 better buy insurance. Just RM1.50 for insurance coverage of up to RM1000. Unfortunately you can only purchase insurance at poslaju centres only. Small poslaju counters don't provide them sadly. Please ask the poslaju staffs for insurance as they usually dont' ask whether you'd like to buy or not doh.gif

This post has been edited by svage98: Mar 10 2009, 09:35 AM
realtime
post Mar 10 2009, 12:03 PM

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i think is better wrap it well at least you can know if the parcel is open. hmm.gif

I am now thinking to include the insurance fee into my shipping too,
but the process should be quite complicated. sweat.gif

Hope you gonna get your money soon.

Motorbaby
post Mar 10 2009, 12:51 PM

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QUOTE(svage98 @ Mar 10 2009, 09:26 AM)
Pos laju parcel don't need to be wrapped.  I've already confirmed this with a few other pos laju centres.


Added on March 10, 2009, 9:29 am

Most probably money


Added on March 10, 2009, 9:32 am

For expensive item or worth over RM300 better buy insurance.  Just RM1.50 for insurance coverage of up to RM1000.  Unfortunately you can only purchase insurance at poslaju centres only.  Small poslaju counters don't provide them sadly.  Please ask the poslaju staffs for insurance as they usually dont' ask  whether you'd like to buy or not  doh.gif
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u mean need to go to pos laju hq to get the insurance?
SeaMonster
post Mar 11 2009, 03:17 PM

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I Think He Mean

Some Branches Provide Insurance Service, Some Branches Maybe Small Outlet Din't Have The Insurance Service.


For Confirmation, Call / Walk In Ask Your Area PosLaju Then You Will Know About The Actual Answer.
Terence573
post Mar 11 2009, 10:44 PM

wow!!!!!
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Haizz my place poslaju here handle all in one service..
not sure bout insurans...

which make the long "Q"...miss the pelabuhan klang pos office..


Wah then all the i7/mobo/ram is unsafe to post?
realtime
post Mar 11 2009, 11:31 PM

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QUOTE(Terence573 @ Mar 11 2009, 10:44 PM)
Haizz my place poslaju here handle all in one service..
not sure bout insurans...

which make the long "Q"...miss the pelabuhan klang pos office..
Wah then all the i7/mobo/ram is unsafe to post?
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So far, the pos office i always go provide a special counter only for Poslaju and other little service.
Just write down all the info, pass up, pay then balik. thumbup.gif

Dunno they have the insurance service or not? sweat.gif
Suk
post Mar 12 2009, 08:39 AM

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Sorry to hear that.

I think perfect wrapping can avoid of stealing.

usually I will use tap to tap the whole parcel. unless big parcel


if big parcel, i will tap all the openning.
SeaMonster
post Mar 20 2009, 01:53 AM

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So How?

Ts, Any Update?

Already 1Week Overed.
svage98
post Mar 20 2009, 10:09 AM

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QUOTE(SeaMonster @ Mar 11 2009, 03:17 PM)
I Think He Mean

Some Branches Provide Insurance Service, Some Branches Maybe Small Outlet Din't Have The Insurance Service.
For Confirmation, Call / Walk In Ask Your Area PosLaju Then You Will Know About The Actual Answer.
*
Exactly what I meant to say. Thanks bro! smile.gif
sydez
post Mar 21 2009, 01:33 AM

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wats the update? this week end already..juz like a suspen drama..hehe
Deimos Tel`Arin
post Mar 21 2009, 08:45 AM

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this is outrageous!

i will never use pos laju again!

what about other private courier companies?

they will not do such things, right?
svage98
post Mar 21 2009, 02:18 PM

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QUOTE(Deimos Tel`Arin @ Mar 21 2009, 08:45 AM)
this is outrageous!

i will never use pos laju again!

what about other private courier companies?

they will not do such things, right?
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Poslaju not that bad I've been using them for years now and faced no problem...anyway some other private courier also got problems too so it's not poslaju only. Some poslaju branch provide excellent services and some don't. It's the same for other courier companies too.

This post has been edited by svage98: Mar 21 2009, 02:18 PM
266K
post Mar 22 2009, 04:29 PM

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Maybe selected pos office only.
So JB huh, need extra precaution when send to JB.
mustoyakuza
post Mar 22 2009, 07:10 PM

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sorry to hear that... any news bro

This post has been edited by mustoyakuza: Mar 22 2009, 07:16 PM
sKyWiR3pT3lTd
post Feb 23 2010, 10:35 PM

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QUOTE(mustoyakuza @ Mar 22 2009, 07:10 PM)
sorry to hear that... any news bro
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Any news on your lost item?

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