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Wireless Broadband ★★DiGi 3G Broadband Thread★★, Broadband done right

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kelvin88
post Mar 29 2009, 11:39 PM

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QUOTE(cardin @ Mar 29 2009, 11:02 PM)
dun 4get u nid USIM...normal SIM cannot detect 3G signal...
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you dont need USIM specifically for DiGi 3G BB.... doh.gif
Icehart
post Mar 29 2009, 11:52 PM

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Can someone enlighten me on proper ways to identify coverage on my area?

Thanks smile.gif
z3171600
post Mar 30 2009, 01:45 AM

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Where is your location? Maybe there are few forumers here from your area. Just tell us.
OKLY
post Mar 30 2009, 02:46 AM

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QUOTE(Icehart @ Mar 29 2009, 11:15 PM)
Thanks for the information.

Is coverage area at Digi Website updated most of the time, or we have to check it manually with the Customer Service Representative?  biggrin.gif
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Well, they do keep it updated frequently but it isn't 100% accurate though. smile.gif
dgtel2
post Mar 30 2009, 03:22 AM

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QUOTE(Icehart @ Mar 29 2009, 10:41 PM)
If that is the case, then there is no 3G coverage in my area.  sad.gif
When I choose that as my preferred network, seems like there is no signal.
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u cannot simply choose DiGi 3G BB if u don't hv an account with them. even if u do hv the modem, but if u don't hv an active account with DiGi 3G service, u will never know the signal strength.

u can only know there is coverage but not signal strength until u sign-up with their service.
Icehart
post Mar 30 2009, 11:36 AM

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QUOTE(z3171600 @ Mar 30 2009, 01:45 AM)
Where is your location? Maybe there are few forumers here from your area. Just tell us.
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I am from Taman Sri Sentosa. If anyone from Sri Sentosa too, I would appreciate if you could share your experience with me on Digi 3G. smile.gif


QUOTE(dgtel2 @ Mar 30 2009, 03:22 AM)
u cannot simply choose DiGi 3G BB if u don't hv an account with them. even if u do hv the modem, but if u don't hv an active account with DiGi 3G service, u will never know the signal strength.

u can only know there is coverage but not signal strength until u sign-up with their service.
*
Thanks for the information. Is there any probation or cool off period where we can return or cancel the subscription without incurring any penalty fees for weak signal?
OKLY
post Mar 30 2009, 11:40 AM

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QUOTE(Icehart @ Mar 30 2009, 11:36 AM)
I am from Taman Sri Sentosa. If anyone from Sri Sentosa too, I would appreciate if you could share your experience with me on Digi 3G.  smile.gif
Thanks for the information. Is there any probation or cool off period where we can return or cancel the subscription without incurring any penalty fees for weak signal?
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What penalty fees will be imposed if you choose to terminate early? As far as I know and have been told by DiGi sales people, there's no contract for subscribing to DiGi Broadband. hmm.gif
zwanvedder
post Mar 30 2009, 11:42 AM

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QUOTE(yongkailoon @ Mar 30 2009, 11:40 AM)
What penalty fees will be imposed if you choose to terminate early? As far as I know and have been told by DiGi sales people, there's no contract for subscribing to DiGi Broadband. hmm.gif
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how much deposit i need to pay to subscribe explore package..?stamp duty? smile.gif
Icehart
post Mar 30 2009, 11:42 AM

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QUOTE(yongkailoon @ Mar 30 2009, 11:40 AM)
What penalty fees will be imposed if you choose to terminate early? As far as I know and have been told by DiGi sales people, there's no contract for subscribing to DiGi Broadband. hmm.gif
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Thanks for the enlightenment. How about those bundled 3G modem together with the package? As far as I know there's this 12 months monthly installment fees for package bundled together with modem. smile.gif
OKLY
post Mar 30 2009, 11:45 AM

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QUOTE(Icehart @ Mar 30 2009, 11:42 AM)
Thanks for the enlightenment. How about those bundled 3G modem together with the package? As far as I know there's this 12 months monthly installment fees for package bundled together with modem.  smile.gif
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If you take the one bundled together with a modem, you will have to pay the remaining balance for the modem. Let's say if you already paid for 2 months for the modem, you'll have to pay the remaining 10 months upon termination.
Icehart
post Mar 30 2009, 11:46 AM

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QUOTE(yongkailoon @ Mar 30 2009, 11:45 AM)
If you take the one bundled together with a modem, you will have to pay the remaining balance for the modem. Let's say if you already paid for 2 months for the modem, you'll have to pay the remaining 10 months upon termination.
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I see.
Thanks for the information. smile.gif
cardin
post Mar 30 2009, 02:00 PM

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QUOTE(dgtel2 @ Mar 30 2009, 03:22 AM)
u cannot simply choose DiGi 3G BB if u don't hv an account with them. even if u do hv the modem, but if u don't hv an active account with DiGi 3G service, u will never know the signal strength.

u can only know there is coverage but not signal strength until u sign-up with their service.
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yeah...u can only know da signal availability not da signal strength..using yr phone...even if u got celcom maxis U mobile with USIM u can detect da signal but ofcoz cannot connect lor... tongue.gif
shinjite
post Mar 30 2009, 03:45 PM

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QUOTE(Icehart @ Mar 30 2009, 11:42 AM)
Thanks for the enlightenment. How about those bundled 3G modem together with the package? As far as I know there's this 12 months monthly installment fees for package bundled together with modem.  smile.gif
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Also remember that there will be an advance payment of RM300 as well upon registration (RM100 if auto billing) which needs to be used (unless the 7 day thingy again applies)

So if 2 months u terminate (assuming u paid RM300 adv pymt) all will be burned
Icehart
post Mar 30 2009, 05:27 PM

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QUOTE(shinjite @ Mar 30 2009, 03:45 PM)
Also remember that there will be an advance payment of RM300 as well upon registration (RM100 if auto billing) which needs to be used (unless the 7 day thingy again applies)

So if 2 months u terminate (assuming u paid RM300 adv pymt) all will be burned
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This apply to Digi Broadband 3G or the one bundled together with modem, or both? blink.gif
OKLY
post Mar 30 2009, 05:51 PM

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It is nice that DiGi's customer service called me to check on my report status. According to that staff, there were DiGi staffs that came in front of my house and test the connection as I reported to them that I am able to get only 380kbps on average. biggrin.gif
Icehart
post Mar 30 2009, 05:53 PM

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QUOTE(yongkailoon @ Mar 30 2009, 05:51 PM)
It is nice that DiGi's customer service called me to check on my report status. According to that staff, there were DiGi staffs that came in front of my house and test the connection as I reported to them that I am able to get only 380kbps on average. biggrin.gif
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Now, that's the level of customer support we have been dreaming and seeking for with the amount we are paying for the service. Let's hope they keep it consistent with their customer support service. smile.gif

I personally think it's too early to judge. Wait till their customer base grow blush.gif
kelvin88
post Mar 30 2009, 06:05 PM

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QUOTE(yongkailoon @ Mar 30 2009, 05:51 PM)
It is nice that DiGi's customer service called me to check on my report status. According to that staff, there were DiGi staffs that came in front of my house and test the connection as I reported to them that I am able to get only 380kbps on average. biggrin.gif
*
million dollar question is.... is your problem solved? what is the speed you're getting now.. tongue.gif
abubin
post Mar 30 2009, 06:39 PM

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for RM58, you only get 3GB quota per month!?!?

Isn't that kinda pathetic?

Strictly for people who only check emails and light surfing with their internet.
cardin
post Mar 30 2009, 06:50 PM

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QUOTE(abubin @ Mar 30 2009, 06:39 PM)
for RM58, you only get 3GB quota per month!?!?

Isn't that kinda pathetic?

Strictly for people who only check emails and light surfing with their internet.
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dats y they said if u wan more allocated volume u nid 2 pay more... drool.gif wht a gud biz.. brows.gif
OKLY
post Mar 30 2009, 06:58 PM

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QUOTE(abubin @ Mar 30 2009, 06:39 PM)
for RM58, you only get 3GB quota per month!?!?

Isn't that kinda pathetic?

Strictly for people who only check emails and light surfing with their internet.
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After exceeding 5GB, you will be charged for additional usage until it is capped at RM138 then only it will be throttled.

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