Just want to share....first time U-mobile user. I bought the U-28 a few days ago for the missus new galaxy tab....this is what happened:

1) Register at U-mobile tropicana city branch. Got the SIM card, no advance payment..Happy!
2) 2 hours later....someone from U-mobile called and says the SIM card i am having got problems cannot use....asked whether i am still at Tropicana City...WTF....i already left elsewhere, but ok, since i got time that day, i went back later.
3) Went back to Tropicana City, exchange the new SIM. Ask the salesgirl if this is really activated and no problem. She says ok.
4) Later that night, put the SIM in my missus galaxy tab...ok working, but speed not so good....download 1Mbps+, upload only a miserable 69kbps!!!
5) Transfer all the contacts from missus phone to tab....playing with the contacts...then the call logs...found there was a call made to ME earliar in the day....i was puzzled initially....coz i haven't made any calls with the tab with the SIM yet....then i realized.....the U-mobile salesgirl CALL ME TO GO BACK TO TROPICANA CITY USING MY SIM CARD!!!! WWTTTTFFFFFFF!!!!!

It's not so much the money, but this behaviour is unacceptable. How can they use the customer SIM card to call the customer for their mistake? They should not use it under ANY circumstances!!! Totally unprofessional monkey!!!

Aren't they all expired, valid until end 2011 ???

I did try last year, reported here somewhere. Often the staff blurred and you must call manager who will call HQ to confirm Of course the next person will have it easier, so the lesson is we should all go around and spread the benefits.

111

This post has been edited by oneeleven: Mar 2 2012, 07:14 PM

Hi all,just drop by here to ask something....
Any 1 using U Mobile broadband?
How was the speed? Stable? Fast?

it still valid,just show your phone to them and 10% discount will be given

chill bro. few cents only..

When I showed it the first time they had never seen it before, and looked at the message carefully. It now still says until 31st Dec 2011, so I'm sure somebody will have problems.

U-M should spare customers the hassle and simply update the menu. It takes one employee one minute and saves their million subscribers from potential frustration and resentment.

111

This post has been edited by oneeleven: Mar 3 2012, 03:21 PM

Like i said...it's not the money....it's about PROFESSIONALISM.

Agree with you, it's definitely not right. Should you spare time to pop by u.com.my to inform them about this matter. At least they should learn.

currently using Umobile prepaid..
can we change to postpaid??

3 weeks since i mnp-ed to umobile
no news
last saturday went to 1U to mnp again
see how is it this time

yes,you can

i called the hotline yesterday
and they told me that umobile do not have this service yet

http://www.u.com.my/faqs/postpaid-voice-plans

how do I check my U28 usage? keep getting some error blah when I use #188* to check.
but the speed is very good, I'm getting 2Mbps, upload speed also gooding, nais plan with a nais price.

This post has been edited by TechnoG: Mar 8 2012, 05:51 PM

does umobile stable ? not like digi. sucks for few weeks.

i get 2 surprise when i changed my prepaid from digi to umobile

first is the discount - just redeemed 10% discount frm starbuck at ss15, at first the attendant seems blur about it..after asking the manager and get scolded only give me the discount..lol..feel sorry

then second is the free voice call to any u mobile number between 0000 to 1900 daily.

so far im very much satisfied...the line availability and surfing speed are a lot better compare to digi.



This post has been edited by amos_boyz123: Mar 11 2012, 03:09 PM

digi i getting worse day by day

service center staff at U Mobile times square told me that MNP process should be done within 3 weeks! lol..how long should I wait? sigh.. X.X

Hi guys, just wanna ask how's the data speed that you guys can get using U28 at Penang? I planning to get U28 with mobile plan

can anyone pls ask Umobile, when can we transfer talktime?