haiz...then she shud take reponsibility...rm3 pun kedekut..
since fruitie is here,mind to explain how y_owez should respond to this issue?

i admit my mistake is losing the post tracking,
but 90 % of my tradelist is done postage,
i have several pre order on going bulks,

if wanan makan 30 bucks, i would have makan the few hundreds from the bulk better rite?
not one buyer complain bout missing parcel whatsoveer from me

she wants refund by this week

no guarantee if i refunded to her, then weh the item arrive she will act honest and pay me back rite?

usually la.. the person will send the item back baru refund..

she mati mati wan refund. gosh... i told her bout this link..ask her post but din..

thats the thing. i asked the person to weigh and give the stamps. not that i simply put cos i didnt know how much to put also. and they haven sent to me or buyer. grr... crazy system la.

haih. for all you know the person has already received the item. maybe not satisfied so ask for refund disguised as haven gotten package yet. aiyo that person wont post here la. then people will know who it is ma. then rep gone.

Well, I'll say based on my opinion. So it might vary from your thought. Firstly, I would really appreciate if y_owez can try to find out for the good's tracking number. It eases a lot and clears confusion between the seller and buyer, in addition it is the best proof to prove the seller's innocence. Next, seller has sent it out and done whatever he or she is obligated to. The buyer should know the risk of accepting purchase via postage. Even if it is Poslaju, GDex or any other courier service, each of them doesn't carry 100% reliability.

Let's move on to the refund part, if the buyer requests for refund, it will be unfair to the seller because seller has done his/her part. OK, if the seller is willing to refund because the good doesn't reach buyer eventually (touchwood), then seller please do so but you have to set for a time frame for this. For example, 1 month from the date which the item was delivered.

To recap everything, seller has no obligation to proceed with refund because he/she has done his/her part. However, in order to prove this, seller must find out the slip as soon as possible. Else, seller can always go back to the respective post office to make an enquiry regarding this matter, who knows if they do keep a record for this?

In short, try to settle this in peace. There is no use to argue over a mere RM 30.00. Good luck in solving this issue! Sorry, if my explanation sounds contradictory.

maybe its still on the way? wad normal post sud take longer rite?

tanks for the answer + explanation. appreciated it. will quote this to the buyer.

i tried looking for it, even asked aunt to find, most prob she threw it away

for the 1 month part, i think i am willing for this. but it will fall on CNY lol.

i went to is a sort of post office agent. not post office itself.. not too sure if will layan me cuz only 1 counter.

Again I must emphasise, I said this based on my own personal view. Others might not agree.

The one month thingy was just an example, of course you can set your own preferred time frame.

Hmmmm actually , after think about it , it is actually Y_owez customer very troublesome la ....

Cant she wait ??? SHe must know the real world issue la .... Flooding ... Pos Activites sure slow down ... ( She As A Seller Also Should Know This .... )

And , the Buyer just dont know what happened .... She just HardHeaded and want refund ... without care about others situation ...

Y_owez ... next time save the Tracking Number in an Excel File or You write it down

thanks, yea i wanted to keep in my pc, before i can, my aunt clean the place etc etc

do u think the post express serahan will help?

i emailed them, but says delivery failed

for me 1 month should be ok? but some 1 month also haven get it

but my buyer insits by this week, i mean normal also takes at least 2 weeks, what more to say holiday season + raining season.

i mean, reg post, raining season.. post man oso dun have to be wet.

she keep saying almost 3 weeks, but if count the holidays like i stated, its just roughly 2 weeks, not including the rainiy season.

tell she to calculate the holidays included ...

when holiday season ... parcel arrival time is extended ...

told her many times. just keep saying its almost 3 weeks,, if she know wont buy from me bla bla...

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Added on January 15, 2009, 3:15 pmjustcalled pos malaysia

talk so arrogant dont even wanan help at all
just ask what happen if i lost the track, the lady said, thats not our problem if liket that everyone will also find us bla bla.
did not even wanan help check in ur computer or such, keep saying no track cant do anything
told me got 2types, by air or by sea. but cant tell if not track

so status unkown.

This post has been edited by y_owez: Jan 15 2009, 03:15 PM

ok,i've also called the pos malaysia and they said that they need some kind of proof of purchase.so i myself dont have proof,so i cant ask the lady to check for me,as there's no tracking no.

yes,its true that there's flood and whatever,and maybe god will kill us all 2moro,but u have to remember,i bought food from her,not stuff,thats a whole different ball game.if its 1 month for food,thn it wont be any good wont it?we're not talking bout items here,but foodstuff!

come on lah,im a lawyer by profession,i know my law and i know my rights.i bargained with her,she said rm30 was fine.i didnt force her to accept my money or my bargain,she accepted with her own free will.she contracted with me willingly.

its not about the rm30,its about the principle.if i knw its gonna take this long,esp for food,thn of course i wont buy.other sellers that i bought from,like brendas and a few others from lyn,all their items have arrived,in 2-3 days!so excuse me if i find your excuse a bit dodgy,esp since now you also lost your tracking no,which is the only proof that you have to say you sent

you are actually slandering and defaming me by calling me troublesome,as i believe that im only enforcing my right as a buyer.whn u buy stuff at jusco,you also get receip right?thats your proof to show that you bought something there.

so pls settle my problem for me,instead of whining here and there.do business properly lah.if my buyers dont get in 2 weeks,i promptly refund,no questions asked.also,i keep all their ref nos,in case they bring complaint againts me.thats how you do business.but hey,thats just me,other ppl might not have my ethics.

lawyer come d.
lol

i've emailed pos website, please wait 48 hrs? see if those ppl willing to search instead of the operator.
( note to others, dun usee the feedback form ( will be rejected ), use ur own email to mail them )

food, expired october 2009 is stated there,
i've posted PJ to sarikei, sarawak, food reached safely but she went to get it herself, else another week for the poot poot mail man send. lol

just wait if i can get any feedback via mail,

Skynet, u got any connection in post express? can link to daftar?

on that note,pls check my thread,im a responsible seller and i refund if u dont get in gd condition and in the stipulated time.thats how i do business.
and if i ever see you slandering/defaming me here again,trust me,im writing a complaint to pos malaysia for postal fraud.you have no proof u sent,but i have proof that i sent money to you.i can go to the bank to get the written statement to show as proof that i transferred money to you.like i said,im a lawyer and i have access to a lot of resources.
dont play with me.if u want me to be troublesome,i'll show you how bad this is going to get.

i am trying m best here to solve la. need to wait email from them,

look,i just want my food.my cousin is flying soon,so pls just settle this.if she flies,the whole point i buy will be gone.again,if it takes this long,i dont want it anymore.i want my money.i dont care who settles this,i want it to be done.the mods,seller,posters or whoever that can settle,just get me my sweets.and they must be in edible/good condition.i just want my sweets.
whoever can do this,i promise,u come my firm,free legal 1x time advice.just get me my sweets

what happens during shipping i cant do anything le??
so far all candies arrive good condition,
i'l pm on another matterthansk

perhaps u shud have asked for the time frame of sending the sweets using reg post from WM to EM before purchasing. if u needed them so urgently, should have just used poslaju... you are a lawyer, working already.. cant afford to pay another rm 3?

im sure the sweets will be fine after a month.. there's an expiry date what.. it's not anytime soon, isit?

you said "i didnt force her to accept my money or my bargain,she accepted with her own free will".. i can also say the seller didnt force you to bank in the money nor choose that postage, you paid with your own free will.

Yes , if you Lost your tracking number , it is impossible to track it Even the local pos office also cant help you , cause there's many ppl using RegPos everyday

Stuff And Food using RegPos delivery timeframe is the same , no exceptions for special parcel , except using other services
Yes , it is y_owez fault too for losing her tracking code
We are not calling you troublesome , we are asking you to be understand both partys situation
And we know your situation too , since now flood + holiday , can you please give y_owez 4 or 5 more days ?
Differ seller differ attitude

There's no needed to email them , they will reply you in 1000years
Nop , i dont have connection with Pos EKspress or whatsoever I just open this topic to help others


Ok , we know how you do biz
Relax mate ... there's no need to use "lawyer" attitude in here ... we are all same buyer/seller
Yes , you have proof , and she doesnt have proof , that is correct , and you need the item in a hurry , yes thats correct , but there been some "salah faham" in both parties

Dont threaten the seller , it is bad ... we know you are a lawyer and have many known fella and resources to do anything ... jus ... dont bring up some unwanted issue in my topic ... wan threaten she ... go PM she ...

Better fast ... that buyer is not happy with you ...

Ok , we know your situation , i will try involve my self to settle this too


Yes , you cant do anything with shipping , but you must find out that piece of paper that contain the tracking code

Yes agree with you , see the time frame before purchasing
But hey ... dont attack the buyer please ...
We are trying to solve it right here ok ?


Ok , conclusion is , we all try to settle it , instead of flaming , ok ??
Tomorrow , i try call Pos , and find out

@Tasyir17 ,
Can you please PM me your receiving address ??
Thanks

@Y_owez ,
If deadline arrives , can you refund he/she the buyer ?
Thanks