Been using apple products for few years back, switching frens from other brands to apple
Be it computers or mobile phones
Saying how good the software is, the hardware is, the warranty service is
Last Friday, i bought a white iphone 4 outright from ATR, have to pay extra rm 200 on top of retail, which includes some unwanted items. Its fine, i dun mind, as the phone is a gift for someone
Sunday receive a call, the phone isnt working
There is no sound from the phone
(it may be my fault for not trying it on the spot, the phone is to remain wrapped as it was suppose to be a gift)
Collect the phone yesterday, n personally tested it myself, same thing, no sound
Just made a call to ATR today, there is no such thing as one to one exchange
what they are saying is there is a 7 days warranty (which i dun really understand what it means)
So i need to send down the phone, n wait till dunno god knows wen to get it back, be it a brand new set or a refurbished, i would have no idea at all
Seriously, im quite pissed off, dunno with apple? their products? or with the reseller or with the terms n regulations here
im purchasing something that is abt 2.5k ( too some may be cheap), DOA, and i still need to wait for it till god knows when
im not too sure will this thread be deleted or not, i hope it wont
i really hope the rights of consumers here should be improved, and not to be treated in this manner
Felt sorry 4 u..well, i not goin 2 buy any apple products coz i know dey just wan 2 control our minds!! Wtf if buying exp things but de quality is crap!! Exp but got many issues. Not worth it bro..