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 [GUIDE] iPhone Purchase Guide, Your road to iPhone Ownership

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mugenz
post Oct 28 2010, 05:12 PM

hmmmm..
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So much freaking prob, dah pay money to buy, need go around hunting.. some even need queue as early as 4am in the morning but buying defect items.

but maxis claiming this is not defect (for my case of dimmer display colour)
Its as good as u go buy a white car, but they gave u beige colour car..

They also tried to push responsibility to others. Ask us go Apple there fail complaint..
It was like money u make u put into ur pocket but now got problem u push it back to others..

This post has been edited by mugenz: Oct 28 2010, 05:15 PM
ivan1128
post Oct 28 2010, 05:14 PM

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QUOTE(mugenz @ Oct 28 2010, 05:12 PM)
So much freaking prob, dah pay money to buy, need go around hunting.. some even need queue as early as 4am in the morning but buying defect items.

but maxis claiming this is not defect (for my case of dimmer display colour)
Its as good as u go buy a white car, but they gave u beige colour car..
*
or u requested to paint your house in white, they paint it in beige for u . doh.gif
mugenz
post Oct 28 2010, 05:16 PM

hmmmm..
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Ya its damn obvious it does not match the described item on sale.. if ur selling something does not fit the description then its misrepresenting..
prasys
post Oct 28 2010, 05:17 PM

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QUOTE(doormen @ Oct 28 2010, 01:57 PM)
Max - the solution Maxis offer me is  - Hand over the problem set to them , and they will claim 1 unit of phone from Apple , which take 1 - 2 weeks time  . You dont have to give them the box , and Apple will check and replace 1 unit (Phone only) which will have diff serial # and imei number with the box u are holding.

I've question maxis  -
- Why cant Apple exchange with a fullbox set with matching IMEI on box and phone . (Maxis replied  - This is Apple policy and procedure)
- Why cant Maxis just open and change me a set with problem free phone  and themself go deal with the RMA process within Maxis and Apple (Maxis replied - they are just a middle man getting stock from apple , this is Maxis policy and procedure)
- Why they wan me as a consumer to suffering all this RMA process (Maxis replied - This is the only solution they can give me)

I told maxis , In future , If I plan to sell off the phone , Buyer will suspect my phone will be either AP set or stolen set due to the box IMEI diff from phone

I've rejected Maxis offer above also  due to  - I'm worry to get a refurbish unit from Maxis / Apple - This is just 2 my cent .

If I not mistaken , Apple practice is to provide refurbish set for  1 to 1 exchange customer . Correct me if I'm wrong .

So now I can either selling off the iphone or accept the fact like others do or buy the apps which can solved the issue from APPStore which cost me USD$ 0.99 ......

Good Luck .
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What you guys have been facing is pretty common with iPhone 4. iPhone 4 is like Windows Vista , its a failure for Apple. Anyway , just want to add. I've owned a lot of smartphones. Let me share you my experience with my Treo 270. Basically I bought the unit , for some reason the screen died on me and I called up handspring/palm , they arranged me for a 1 to 1 exchange. basically they exchange it with a refurb unit. What I did was , I get a receipt saying that unit was exchanged , I put together in the box. So when I sold it , i told the buyer the unit was replaced by handspring/palm and this is the evidence. In there its stated my old IMEI phone number and the new one . When they replace you should get a receipt or somekind

QUOTE(maxcheam @ Oct 28 2010, 02:14 PM)
thanks for the reply. I'm holding onto my current unit until they give me a proper solution. I assume that a fix is already in the works, but we need them to speed up the process. As you mentioned, there is already a third party apps that can solve the issue, why can't Apple has it? Possible fix coming in iOS4.2? Anyhow, it's not good for anyone to sell any defect products and let the buyers going through the RMA processes. For this problem, I believe other countries are not as widespread as in Malaysia. Are we getting all the 3rd grade products?
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Whatever Apple is telling you is a piece of lie. For instance the antenna issue and proximity sensor issue (yes I face those issues , but since the phone was give to me by maxis , I didn't bother making a big fuzz out of it). It cannot be solved something by software. Apple may say they fix it with iOS 4.2 , but trust me , they will tweak something so that it appears to be fixed - much like how they fixed the antenna issue with iOS 4.1 !



mugenz
post Oct 28 2010, 05:21 PM

hmmmm..
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For those common issues like dead signal etc its known issue, buyers know the risk but still go ahead to buy it.. hence there's some sort of consideration over this fact.. so u buy d u cant argue for an exchange.

However, for me and other's case is quite a rare/uncommon issue.. but maxis still refuse to do anything or take responsible.

How to justify?
maxcheam
post Oct 28 2010, 05:21 PM

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QUOTE(maxcheam @ Oct 28 2010, 01:06 PM)
we should show the public how widespread the issue is, so that actions can be taken to resolve the issue. I've just posted my problem on top of an existing discussion in Maxis' Facebook page. Contribute yours there too!  vmad.gif
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I've got a reply from Maxis. Quick response but unacceptable solution. I argued back, see what's their next reply. Come on guys/gals, put more pressure on them. whistling.gif
ivan1128
post Oct 28 2010, 05:21 PM

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QUOTE(prasys @ Oct 28 2010, 05:17 PM)
What you guys have been facing is pretty common with iPhone 4. iPhone 4 is like Windows Vista , its a failure for Apple. Anyway , just want to add. I've owned a lot of smartphones. Let me share you my experience with my Treo 270. Basically I bought the unit , for some reason the screen died on me and I called up handspring/palm , they arranged me for a 1 to 1 exchange. basically they exchange it with a refurb unit. What I did was , I get a receipt saying that unit was exchanged , I put together in the box. So when I sold it , i told the buyer the unit was replaced by handspring/palm and this is the evidence. In there its stated my old IMEI phone number and the new one . When they replace you should get a receipt or somekind
Whatever Apple is telling you is a piece of lie. For instance the antenna issue and proximity sensor issue (yes I face those issues , but since the phone was give to me by maxis , I didn't bother making a big fuzz out of it). It cannot be solved something by software. Apple may say they fix it with iOS 4.2 , but trust me , they will tweak something so that it appears to be fixed - much like how they fixed the antenna issue with iOS 4.1 !
*
I don't care how, i want my screen in pure white, not yellow white. cry.gif
doormen
post Oct 28 2010, 05:23 PM

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QUOTE(prasys @ Oct 28 2010, 05:17 PM)
What you guys have been facing is pretty common with iPhone 4. iPhone 4 is like Windows Vista , its a failure for Apple. Anyway , just want to add. I've owned a lot of smartphones. Let me share you my experience with my Treo 270. Basically I bought the unit , for some reason the screen died on me and I called up handspring/palm , they arranged me for a 1 to 1 exchange. basically they exchange it with a refurb unit. What I did was , I get a receipt saying that unit was exchanged , I put together in the box. So when I sold it , i told the buyer the unit was replaced by handspring/palm and this is the evidence. In there its stated my old IMEI phone number and the new one . When they replace you should get a receipt or somekind
Whatever Apple is telling you is a piece of lie. For instance the antenna issue and proximity sensor issue (yes I face those issues , but since the phone was give to me by maxis , I didn't bother making a big fuzz out of it). It cannot be solved something by software. Apple may say they fix it with iOS 4.2 , but trust me , they will tweak something so that it appears to be fixed - much like how they fixed the antenna issue with iOS 4.1 !
*



Bro , even the 1st exchange set they giving me is without any exchange receipt , I INSIST a document from them to protect myself but they refuse and telling me - They already key-in the system with the new IMEI and serial # . So this is the case...
prasys
post Oct 28 2010, 05:23 PM

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QUOTE(ivan1128 @ Oct 28 2010, 05:21 PM)
I don't care how, i want my screen in pure white, not yellow white.  cry.gif
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Yellow White , even my 3G the screen is yellowish , and not as white as my iPod Touch 4. If you google up the situation , you'll find that its not only you but a lot of people do face that problem
selinix
post Oct 28 2010, 05:23 PM

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QUOTE(ivan1128 @ Oct 28 2010, 05:11 PM)
if u see there's whole screen yellow, then that's my screen too cry.gif
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Hahaha is okay I've seen more than 10 units with yellowish screen tongue.gif so far only see 3 units with the screen that i consider as perfect
ivan1128
post Oct 28 2010, 05:26 PM

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QUOTE(prasys @ Oct 28 2010, 05:23 PM)
Yellow White , even my 3G the screen is yellowish , and not as white as my iPod Touch 4. If you google up the situation , you'll find that its not only you but a lot of people do face that problem
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So you are good with your yellow screen then?? hmm.gif
mugenz
post Oct 28 2010, 05:26 PM

hmmmm..
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So now is like one fella waiting for his wife to give birth..

The baby delivered, wohooo skin colour matches the father = woohoo

come out black coloured skin.. oh no. but the father's chinese..


The point is we cant change it if got such problem.. coz open d they claim that they cannot sell out..

Then how? test your luck~

This post has been edited by mugenz: Oct 28 2010, 05:27 PM
maximus85
post Oct 28 2010, 05:26 PM

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ok.. i got the blue tint cleaner apps...

apparently this apps does not really "clean" the blue dot in the middle... wat it does is actually spreading it evenly in the picture... u might notice that the blue actually being "pushed" to the side...

they are 3 options in it...
1) H
2) M
3) L

not sure wat it means... High? Medium? Low?

for most cases, i notice Medium give a better result... at least it's not one whole blue obvious dot in the middle now, however it was spread to other places and making it less obvious... this is very noticeable wif photos that is totally white... put it this way, remember those old CRT monitor? when u put a magnet nearby, the color will turn reddish or bluish or greenish... then some old tricks is use the magnet to try and spread it abit, like pull it aside to a less noticeable place... sort of like that..

do did it really solve the problem? i'll say Yes... and No at the same time... grumble.gif
ivan1128
post Oct 28 2010, 05:26 PM

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QUOTE(selinix @ Oct 28 2010, 05:23 PM)
Hahaha is okay I've seen more than 10 units with yellowish screen  tongue.gif so far only see 3 units with the screen that i consider as perfect
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So is your ip4 one of the 3 lucky 1?
maximus85
post Oct 28 2010, 05:29 PM

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i dun quite understand the yellowish screen actually.. is it appear and obvious when ur screen is totally white?

and also the dim brightness... not sure how dim is dim.. but mine seems ok though... i can't even put it to max brightness coz its so bright that my eyes pain when i stare too long at it... most of the time i put the brightness at 40% only, to save battery, and to save my eyesight as well...
mugenz
post Oct 28 2010, 05:32 PM

hmmmm..
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when i say i max the brightness is still quite dark


maximus85
post Oct 28 2010, 05:34 PM

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this is funny guys...

my brother bought it early then me in Singapore, like a month or 2 ago... just now i msn wif him and tell him the blue dot camera thing..

he said WHERE GOT WOH?! I USED FOR FEW WEEKS D BRO~~ ALL SEEMS COOL AND NICE MAN... "DID U TURN ON THE FLASH??!!!" <-- Oh mannnnnn~~ COMEE On... doh.gif

then i send him a sample picture... after awhile he replied...
DUDE!! IT'S TRUE!! MY CAMERA ALSO GOT!! I JUST FARKING NOTICED IT MAFARKER!!!!!!!

doh.gif doh.gif
ivan1128
post Oct 28 2010, 05:34 PM

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QUOTE(maximus85 @ Oct 28 2010, 05:29 PM)
i dun quite understand the yellowish screen actually.. is it appear and obvious when ur screen is totally white?

and also the dim brightness... not sure how dim is dim.. but mine seems ok though... i can't even put it to max brightness coz its so bright that my eyes pain when i stare too long at it... most of the time i put the brightness at 40% only, to save battery, and to save my eyesight as well...
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for example: if you go to settings, the screen suppose to be white. but it's yellowish white( like old paper you've keeped for years) instead of pure white.
maximus85
post Oct 28 2010, 05:36 PM

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QUOTE(ivan1128 @ Oct 28 2010, 05:34 PM)
for example: if you go to settings, the screen suppose to be white. but it's yellowish white( like old paper you've keeped for years) instead of pure white.
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ic... luckily mine is ok... it's pure white and bright.... i got mine from Pavillion MC. All the best to u for a replacement man...
ivan1128
post Oct 28 2010, 05:37 PM

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QUOTE(maximus85 @ Oct 28 2010, 05:36 PM)
ic... luckily mine is ok... it's pure white and bright.... i got mine from Pavillion MC. All the best to u for a replacement man...
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I brought it with my fren. and his was fine. i was yellow!!! damn mth fkr

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