i tried to call OU NCC, but they didnt pickup my phone..
so cant actually ask them regarding d v11 update..

is the new firmware release already ?

Yes, most definitely I checked. Do the *#0000# right? Software version V 11.0.021. Software version date 15-06-2009. Custom version 11.0.021.C01.01. Custom version date 15-06-2009.

Here's a screensnap:

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Added on July 2, 2009, 3:56 pm Haha! Yeah, unfortunately, that NCC is like that.... you have to keep calling wan... hahaha!

This post has been edited by jpaq: Jul 2 2009, 03:56 PM

ic, may be Nokia Service Center pull back for this service due to certain reason..happen before..


This post has been edited by e_trade_pj: Jul 2 2009, 04:04 PM

Stupid question I know, but how do I backup all my data?

ok if we update using phone.. either wifi or 3g.. what if the connnection dead.. is it will rollback to previous version?

This is what i read from somewhere else, i don't own N97 but will get it this sat..
yeah!!

It has also happened in the past that some NCCs have the updates and some don't. And sometimes, updates already available on the internet but the NCCs still dun have it. Whatever it is, dun just take my word for it. Call the One Utama NCC or drop by there and ask them. Number is 03-77253306. Small warning though, sometimes the number seems like its forever engaged or seems like there is no one answering. All I can say is keep trying.

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Added on July 2, 2009, 4:36 pm Yes. Should not brick your phone.

This post has been edited by jpaq: Jul 2 2009, 04:36 PM

Guys, I'm heading over to 1Utama after this. Already called them and they confirmed that they have V11.

Just one question. How do I backup all my stuff? I went to File Manager and click on Backup, it says that I don't have a memory card. How? I've never backup anything before.

Can someone explain the process to me from backing up to replacing all my backed up files into the new firmware please? Thanks!

for me, the easiest way to backup is via ur own pc/laptop..
use OVI to backup all ur n97 data into ur pc/laptop hdd..

Thanks.

But how do I restore my backup into the phone? Is it a complicated process?

Use PC Suite to do it and backup to your computer. Yeah, its strange that we can only backup to a memory card but not the mass memory.... i just tried it just now and I couldn't backup without a card.

Otherwise, if you kan cheong wanna go update today but you either dun have personal PC or you haven't installed PC Suite, go buy a sd card and masuk for the backup! Can get in 1 Utama...

its rather easy to restore all ur backup back into ur n97..
thres a restore function in OVI..juz use it..simple..

Its as easy as making a backup. Just follow the instructions carefully. Dun worry, the instructions are not very complicated.

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Added on July 2, 2009, 5:07 pmI just heard that the update is now available OTA using the phone. Please check now and see?

This post has been edited by jpaq: Jul 2 2009, 05:07 PM

To backup your data you need to use the application called "Content Copier"

I tried. But the process got stuck at 8% for like 30 minutes already.

Some of my data is gone in my phone and some is still around. How?

What is it exactly are you trying?

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Added on July 2, 2009, 5:35 pmAnybody tried the OTA update yet? Looks like its available now. See here:

http://mytechnews.info/b/2009/07/firmware-...-1#comment-4964

This post has been edited by jpaq: Jul 2 2009, 05:35 PM

cool..
ill try to update now..
will let u guys know how it goes later..
thx for d info bro..

My pleasure! But mind sharing what is your product code? Mine is 0586199.

Nope, just checked OTA, still no updates available.