Thank you! XD

That's right. I also survey how many calls Celcom received from customer under single coverage area, which I call Celcom regarding the connection problems to them


Well, it also applies to streamyx. They kept on accepting new customer without upgrading the bandwidth/facilities for a better service.

Now, I'm no longer celcom bb user. The yellowman carries EDGE to my computer.

This post has been edited by soundsyst64: Jan 17 2009, 06:51 PM

i have a problem here, n need help from sifus here..

i cant connect my celcom bband using huawei 156g modem thru desktop pc. it shows 'connection terminated' popup and option to redial. but same error occur after redial... cannot connect at all...

but i can connect successively without any problem on my laptop. settings on both pc are the same, but one can connect, one cannot... can anyone help me? tq.

btw, i juz set the profile name to 'Celcom', and the access no is *99#. other settings are untouched, apn also is set to dynamic. these both settings are the same for laptop and desktop.

actually what is capped?

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Added on January 17, 2009, 10:16 pmmy friend is at jasin right now and his speed is very slow, 1-5kbps only.. how to do eh?

This post has been edited by waruna: Jan 17 2009, 10:16 PM

when u r hopping between those 2G-->3G-->HSDPA or vice versa,ur thruput surely go for 0kbps at least for few sec.if u lock it to 3g only, u minimize d hopping to only 3g-->hsdpa or vice versa only. by right,it'll b better at least if compared to not locking it.

i believe u r in area where
1) high traffic (voice or data)/many hsdpa user. 3g system is about power,many user required more power in base station & at the same time,the base station's footprint shrink smaller than normal due to this insufficient power. if ur area got 'talkative' peoples who love to call,call & call, data svc also downgraded since voice svc always become the priority (in any network)

2) the farther the loc,the higher the power need to serve u. u will b kicked out to 3g or even 2g if ur location is farther then others...far loc,weaker signal,weaker quality

so, pindah lor..

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Added on January 17, 2009, 10:53 pmu mean celcom provides u the data/info?
WOW!

This post has been edited by realcheraz: Jan 17 2009, 10:53 PM

Aaa... i guess there's a lot of celcom bb user in my area. download speed so slow the whole day, even during midnight
sabar ja la...
for browsing still acceptable tho

This post has been edited by de4thscythell: Jan 17 2009, 10:57 PM

How is the EDGE perform? appreciate if you could share it...

anyone know Celcom BB working good in sepang area? KLIA....many thx for reply.

ive seen celcom broadband improving a lil bit compare to last month... do u guys feel the same??? the connection were more stable than before and the speed also quite good... remember on my last post that i just managed to get 0bps for dl speed at my area and now i've connected with and average speed of 40-60kbps..

i really need help. since last few days, i found that celcom had changed dns servers from 202.188.0.133/202.188.1.5 to 203.82.64.67/203.82.64.68. for one thing these are good for speed. i'm now able to surf with more speed. however i found out that upload speed is compromised. very slow and erratic. i'm not able to send attachments with my emails. ditto loggin to any messenger services. i have tried calling callcentre. not satisfied. technical knowledge is very lacking. by the way i'm from besut. terengganu. anyone else experience the same situation? tq..

hello there,
i've been using celcom bb for the past 5 months..
in the first 3 months, the connection had been great. I can even download songs, drama,etc ..

but, rite now ... why does it kept switching here and there? i mean i've to keep disconnecting and connecting it back again to get the HSDPA thing going on..

sorry..i dunno how to explain in techie term..haha. but i undertsnd if the sign switch to "HSDPA"..that's the fastest it can get..

there should be setting in your dialer options:
select "UMTS/HSDPA only"
but u have to maintain an active connection (like downloading torrents). if not, it will switch to UMTS, which means *NO CONNECTION*.

please state ur package, modem, and dialer u use.

my package is d68 and modem is huawei e960. i couldnt change any setting becos the modem is locked to celcom. i have another, an option 225 and tried to do as u said. again no effect. any other idea? tq in advance

Ya, they changed DNS servers recently. That wad I noticed. For my case, the speed is terrible for both download and upload. Celcom CS had no idea wad their technicians are doing. AS ALWAYS. Sometimes can login IM, sometimes no. Sometimes can upload sometimes no. Even have the weird 0kbps download speed when I used "3G only" connection. Or it turns to GPRS after some time. All I can say is the connection is very unstable nowadays. Celcom has had its share of problems for last couple of months but honestly, this is worse. Cannot go online in MSN or Yahoo at times. Cannot upload. Download gone to 0kbps. Even loading webpages with lots of pics often stopped halfway. Celcom BB has officially worse than a dial-up!! So, buddy, the good news is u r not alone on this... At least, good news for Celcom since lots of people cannot use their connections for anything at all...

tq.. at least i know that the problem is not mine alone. i have given up on calling centre becos might as well speak to a tree. at least the tree won't give stupid answer that put salt on the wound.

aww man. they had changed the dns servers? that's y the speed is so terrible these few days

U r not alone. same here
we're all in this together <--is that High School Musical song's lyric?

I guess almost all Celcom users having same problems except for new users, perhaps. I feel like terminating my account and then walk into another Celcom booth to register for new account... Will that help me getting better connection... Fat chance. Or maybe ppl living near to towers are having better connections. Or some moclec ppl lurking around giving good feedbacks...

Same here, I reported the problem 3 times. Either they said they will look at the problem or they having some upgrade... Customers call to get some answers and expect something, not some clueless retards acting and talking smart and giving false hope that something will be done to rectify the problems. Calling CS just making u much more agitated. I think the problem cropped up around 5-7 Jan. That's for my case. Have been 10 days since my first report and Celcom CS has not called me back since. Very excellent service. My YM is ok for now. MSN login requires at least 10-15 times of retry. That's if I am "lucky" enough to get stable connection or not having the 0kbps download syndrome again...

i'm going to send this forum link to celcom callcentre and also to suruhanjaya multimedia. i'm fedup to my neck with this celconned broadbandit

ya, ya. u do that
cannot tahan dy. need to refresh many times just to submit a post here in this forum ARGHH!!

This post has been edited by de4thscythell: Jan 18 2009, 02:18 PM

done!

If you want to gather more information

I recommend you to attach screenshots of your ping , your connectivity test to local link and international link. Give them more data so that they can do their job properly
It would be nice as well if you could gather couple of celcom users from this thread to fight for the cause