How much is ya monthly usage? If your monthly usage is Rm50 to RM150 per month, you might as well switch to DG50.

Actually there is a way. Just that I'm not supposed to tell.

If your monthly usage is RM50-150. Stay with DG50.
Why not DG150? Say if your prepaid usage is RM150 monthly, once you switch to DG150 your call rates is ~28% cheaper hence if you were to make the same calls/ sms on DG150 you'll most probably end up with Rm110+- only. Means you are forking out extra RM40+ for nothing.

Why not DG20? The downside of this plan is the RM20 monthly fee on top of your usage unlike DG50, DG150. The call rates are still cheaper than prepaid but once you start making calls / sms you'll end up paying more than DG50. Calls @ 15cents to Digi number, 20 cents to Other Network.

Why not DG 250? Same answer like DG150, you'll be paying more for nothing cause you are not heavy user.


Uhmm, I didn't said that

Don't worry too much on deciding which plan to go for. Stay with DG50 afterall switching plan is FREE and you can switch to any plan anytime with just one call to their helpline.

It'll still reflect on ya unbilled amount, however it'll be deducted on ya next bill. Don't worry, if you noticed that the bill charged you for making calls between ya main/supp you can always dispute on this and they'll do the adjustment to be reflected on the following month's bill.

You can use Postpaid Bonus Points to
- Redeem to offset your unbilled amount aka next month's bill
- Redeem as mobile voucher to purchase anything from Digi Specialize Store. e.g. T-Shirt, mug, keychain, phones, reload cards, accessories.
- Redeem during roadshows for phones or merchandise
- Redeem in OCS when they have phone lucky draw promotion
- Redeem for free caller ringtone.

Use *126# to check your prepaid balance.

Call their helpline to check. Their system can check how many times you reloaded and the amount between a given period

Still the cheapest even if Maxis / Celcom slashed 50% off their rates.

Same rate.

This post has been edited by vikingw2k: Nov 4 2008, 11:36 AM

I guess I mixed up already. Yea, it'll not reflect in ya unbilled amount. If it's reflected in ya unbilled amount, most probably the activation personal tagged it wrongly. Give customer service a call to amend it and to do the necessary adjustments.

Only DG 50 is 13 cents / minute to any network.
DG150 and DG250 is 10 cents / minute to any network.

Calling to FnF is 10 cents / minute regardsless DG20 / DG50 / DG 150 / DG250

Charges for calling to Supp line will depends on what package the supp line is. IF sub is using...
- 1 Family - Intercalls between main <-> supp = FOC
- Family Basic - Intercalls between main <-> supp = 65% of 15 cents = 9.75 cents / min

Yezzzzzzzzaaaaaaaaaa.

It's true. Do not set your supp / mainline as FnF

No, it's not the system. It's the last person who modified your profile did a mistake

No, for postpaid you are given 6 FnF numbers to be added in.

Once the 6 slots are fully occupied, you are given 3 chances to amend them without any charges. On the 4th time, you'll be charged RM2 for amending.

Most probably you changed more than 3 times

Bear in mind, commitment doesn't include the following
- International Roaming
- IDD calls
- GPRS usage
- TalkTime Transfer
- Certain special value added stuff.

No, those are not counted in the commitment. Same goes to Itemized Billing, CLIR and a few other value added stuff

This post has been edited by vikingw2k: Nov 4 2008, 03:24 PM

You MUST clear your outstanding bill. Having said so, you have the option to whether to clear the unbilled amount with the previous telco or wait till you get you final bill. You can't proceed to switch to other telco if they found out you still have outstanding with your previous telco provider

For prepaids, it's usually pretty fast as long your details are captured correctly.

You'll receive a message from Digi about the insurance thingy, just follow the instructions mentioned and send back the code to 2000. IINM it should be "INS YES"

*128*1*1# to check your balance

It's free service by Digi. Some sort like joint-venture with AIG Insurance. Once you replied to the 2000. They'll send you a sms to notify whether you are eligible or not and if you are eligible they'll tell you that your insurance starts today until next year