Did you turn on your phone?
The phone need to be on, to receive call & sms.

use D'Chat loh

Don't forget to turn on the computer or else, cannot post on lyn forums.

(4:55:54 pm) DiGi CS: Hi, welcome to D'Chat. My Name is ***. How may I assist you?
(4:56:00 pm) : hi THERE
(4:56:11 pm) DiGi CS: Good evening,
(4:56:15 pm) DiGi CS: How may I assist you ?
(4:56:17 pm) : DO U AWARE OF COVERAGE ISSUE IN AMPANG AREA
(4:56:26 pm) C: I HEARD SOME COMPLAIN ABOUT IT
(4:56:46 pm) DiGi CS: Yes we are aware of it.
(4:56:52 pm) : THEY SAID NO COVERAGE SINCE 11AM
(4:57:19 pm) DiGi CS: I am very sorry for the inconvenience caused. Our technical team is still investigating on the matter

(4:57:26 pm) : IS THERE THE ONLY AFFECTED AREA? OR ANYWHERE ELSE?
(4:57:28 pm) DiGi CS: Our technical team is still in the midst of rectifying the issue.Hope you can bear with us till the issue is recovered. I am very sorry for the inconvenience caused
(4:57:55 pm) DiGi CS: Other locations are affected as well : Bukit Bintang, Cheras, Pudu and Sri Petaling
(4:59:20 pm) : SO IS NOT A SYSTEM UPGRADE ISSUE?
(4:59:24 pm) : WHAT IS THE CAUSE
(4:59:26 pm) : ?
(5:00:35 pm) DiGi CS: I am sorry. We are yet to have any updates regarding it yet, We will only be able to confirm once the technical team as rectified it.

I think they should charge 5% tax for both combined access fees and call charges cos they are charging separately which is higher..

but why the heck wanna charge tax for access fees both for calls and data...isn't this defeat the purpose of the ad - no hidden cost? Even TM doesn't do this.

After great deal of hassle and tussle of getting registered with DiGi Online Reload vis OCS using credit card, it's getting more frustated now when I wanted to add new numbers to the enabled feature in OCS.

To add new number, I have to fax in a copy of my IC and credit card. My curiosity arises from the necessary of redundant documents which have been submitted earlier during registration.

The new Online Reload lower my rating on DiGi service!

This post has been edited by David83: Jan 2 2009, 08:55 PM

WTF with DiGi D'Campus????

My GF call me (DiGi too) with her D'Campus from her campus but DiGi keep charging even after RM 1,00. They suppose to give free call after RM 1.00 to any DiGi number as long as the call was made from campus zone. WTF DiGi!!!!

Call CS, you cant solve your problem if you continue like this

if my 012 maxis still got RM 100++ then after i switch to digi then my money still got ??

No,burn habis.

ok , if in digi then if like i want to make the credit expired in 1 year then nid to pay any cost ??

Once you port to DiGi, DiGi gives you free 365 days validity.
Only to those MNP from other networks.

what is the step to port to digi ? need to gv them IC? how many days it process? can i do port on behalf of my parents?

Just go to any DiGi Centre/DiGi Specialised Centre/DiGi Specialised Store and tell them you want to do MNP. Then, give them your I.C. Voila, wait for maximum 5 working days and you will be successfully ported. It only needed one day for my mum to port from Hotlink to DiGi.

You can, as long as the I.C. holder must be the same as the previous network provider. That means, if your mum registered herself for Hotlink and plans to port to DiGi, it needs to be her I.C. to port to DiGi.

very cleared.. thanks for explaination !

No problem. Hope to see you joining us on the smarter side!

Don't forget that you CAN'T help someone to port in to Digi if the line is registered under their name. Example if that line is under your mum's name. Your mum has to come to complete the port in process. You can't do it on their behalf.

Yea, I think my statements were quite confusing. Thanks to viking to help clearing this doubt.
This was my meaning.

i registered my digi account at https://www.digi.com.my/sso/reg.do

but i didn't receive any password yet. I've try to reset my password too but cannot also. How?

This post has been edited by sno0py: Jan 3 2009, 06:33 PM

Sometimes the server is congested. How about give it a try later on. If the problem still persist, perhaps you could ring the CS for assistance?

p/s: Are you new Digi user? IINM for new users you'll have to wait between 2-3 days before you could login to your OCS.