Singapore is a very small place. However, as Malaysia is bigger, there are delivery charges. The cost of shipping is bigger as well. It would have been cheap without insurance, but the insurance is important. In future, we might just ask people to self collect in Singapore. There is not much room to maneuver in margins.

As long as the price is better than in the USA, we're ok.

It will be difficult to showcase the Sager laptops. As Sager is very picky with warranties. They do not allow the warranties to start from the consumer side but start at the time the laptop is shipped from factory. This is the reason why we don't put out display units.

For Zepto and OCZ it is ok to see display units because the warranty starts from the consumer purchase date.

Do you have your Intel drivers updated to the latest version? There is a thread on notebookreview that has some tips on optimizing to lower the HDD heat like updating the Intel drivers. Specifically the latest Intel Matrix Storage drivers are the ones that will lower the HDD temperature.
Don't use the chipset drivers on the CD.

Sometimes laptop coolers can obstruct depending on design.

Your graphic card is fine for temperature. The ACPI is "apparently" the CPU temperature, which is fine for a powerful CPU. But it would be better if you can put your computer into balance power plan in order for the CPU and GPU to clock itself when there is load. Don't run it in high performance mode.

did you update the intel drivers using the -overall command (at least for the chipset)?

There are instructions in the README file about overwriting the old drivers. The newer drivers don't update if you just double click.

Mobile 4 series is correct.

http://downloadcenter.intel.com/Detail_Des...6&DwnldID=16023

Matrix Storage

http://downloadcenter.intel.com/filter_res...50&submit=Go%21

Your drive has a 5 year warranty so any issue just let us know.


General info: Bank account is setup but our accountant has said it is cheaper to start using the account 1st October. There will be an entry inside the webpage to update to the payment info coming 1st October.

This post has been edited by Mucro.Asia: Sep 10 2009, 10:56 AM

You need to click Start->Run

type cmd

Use the DOS commands to go to your downloaded chipset driver file.

On the directory, you need to type in the filename of the downloaded file with -overall i.e. "setup.exe -overall" or "INFINST_AUTOL.EXE -overall"

Please read the README file in the zip version of the chipset software program.

Please google and check up on how to do this. Afterwards, install the updated Matrix storage driver and Nvidia drivers.

FYI We've just listed the NP8690. Its not exactly cheap for its performance but its the fastest 15.6 inch i7m laptop out there.
The NP8662 seems to have fallen in price by 100 or so Ringgit.

The payment info refers to the Malaysian Bank account information when you pay us in Ringgit during the Checkout process. It will be displayed when you buy using the shopping cart after the 1st October. We'll be speaking with our accountant this week regarding the bank.

This post has been edited by Mucro.Asia: Sep 27 2009, 11:42 PM

FYI.

Payment details have been added to the shopping cart. The Sager NP8760 has also been added.

As said before, we have Vital Computers to back us up for warranty issues. We will add a MY phone number when we can find a suitable VoIP provider in Malaysia that will work with our phone system.

For the NP8690, it will be cooler since it has two fans. This usually comes at the expense of weight and size, which is the case here.

This post has been edited by Mucro.Asia: Oct 3 2009, 01:03 PM

By right, all warranties dictated by Sager is supposed to go back to the USA for fixing. Sager is very strict and does not have a good policy for warranties. We have decided that most warranty issues should go to Malaysia first because service/support is important to us.

Sager/Clevo laptops are probably one of the easiest laptops you will ever service as they are big and bulky and are easy to open up and upgrade. 99.99% of the cases will probably end up serviced in Malaysia as most components are easily fixed and found locally.

We are a Malaysian Reseller with operations in Malaysia. Is that not considered a Malaysian Reseller?

We are just making use of Singapore because of slightly cheaper logistics cost.

We have both a Singaporean and a Malaysian company now. There are two, Sdn Bhd and a Pte Ltd. Its actually quite a complex setup in Johor for administrative/logistic reasons. Yes you can pay in Ringgit now. We're still thinking whether to invoice with the Pte Ltd or Sdn Bhd. Most probably it will still say Pte Ltd.

This post has been edited by Mucro.Asia: Oct 27 2009, 12:07 AM

As said by amduser, its zero.

Not necessarily.

In the USA, they have a minimum advertised price you have to follow. We don't follow this price because our prices need to remain lower than the US minimum advertised price as we need to give locals more incentive to buy from Malaysian Resellers.

On the other hand, if you buy a US Sager notebook. In case of trouble, you will need to send the notebook back to the US for servicing. We do the servicing first for you here and everything is done in Malaysia unless its a severe issue.

Not sure how the Sager's speaker will be like. It will just be a normal speaker.

The main advantage of the NP8690 over the AW m15x and Asus G51j is its quality, heat management and longetivity. This is why you can also put in a GTX 280m inside.

Current pricing is not pretty because of the high quotes from Clevo. You get what you pay for, except for the case of the AW where you are paying extra for the marketing costs for the AW.

Maybe they might release it. Its good to see the M15x with a two fan design. However, it has a mix of aluminium and copper heatsink. This might not be good for a GTX 280m long term. Physically its possible to put in a GTX 280m card, but you might want to run tests on it for a few hours to check for overheating.

To be honest, we're not sure what the chassis of the NP8690 has yet. The NP8662, NP8690's earlier brother, was actually a combination of Aluminium and plastic. Aluminium on the LCD back cover and Aluminium on the top where the keyboard is.

However, this has nothing to do with good heat management. The older Macbook Pros were made of Aluminium and they used to bend out of shape because of the heat problems.

Your main concern should be the actual heatsink because it is the actual part that connects to the GPU/CPU to drive the heat out of the system. The rest is insulated by air. A good gaming system should have a solid copper block as copper has a higher heat conductivity than Aluminium.

As far as the three machines are concerned, we can guess it should be classified as is:

M15x - Aesthetics
G15j - Price
NP8690 - Quality

This post has been edited by Mucro.Asia: Oct 29 2009, 12:47 AM

A notebook cooler only helps lower the ambient temperature of a laptop. i.e. its surroundings.

There is only so much you can do with the ambient temperature

A proper picture should be the NP8690, not the NP8662.

For Alienware owners, you can look up your heatsink with Dell and download the service manual if you want to mod and improve your heatsink.
For them to have a GTX 280m, they might have to submit a redesign with Arima/Flextronics or whoever their ODM is for the m15x.
m15x service manual

NP8690 bottom


G51J. Note the one fan design and single heatpipe (to the GPU) only.


This post has been edited by Mucro.Asia: Oct 29 2009, 01:26 PM

The HDD overheating in the NP8662 is solved by a driver update. The temps are similar to some of the other notebooks.

Here is a picture of the m15x heatsink

As you can see the GPU heatsink is worse than the one inside the G51j, but because its a dual fan solution. It pretty much works out ok. Don't expect a more powerful card unless you want to pay more for a copper heatsink. Copper is more expensive than Aluminium.


Yes. Get it from Intel, not Sager.

This post has been edited by Mucro.Asia: Oct 29 2009, 02:03 PM

You're right. They only have the latest Win 7 drivers though. If you're still on Vista, use the ones from Intel. Sager normally doesn't update their drivers because most of the Sager users are advanced users and usually take their drivers from all over. Sager users are usually a bit quiet too. Its boring.

The NP9280 and NP9262 both has 4 speakers. The NP9850 has 5 speakers and a subwoofer.

If you really want a hardcore gaming and home theater machine without headsets, the NP9850 is the king. But its big at 18.4 inches FHD with 3 hard disk bays for doing RAID 0/1/5. There doesn't seem to be a single card for the NP9850, only a GTX 280m SLI. Its price is close to the m17x.

That said the speaker volume is usually soft for most laptops with 2 speakers. You can enhance the loudness using the speaker software built in to use its amplifier/equalizer. This applies to Sager/Alienware/HP/Acer etc.