Another better option is to hang TMNUT CEO.... It should be much more effective.

This post has been edited by chanhin: Nov 3 2008, 02:19 PM

Yesterday Technician change my port again...

And today the so call ISI team will change the card where he already know changing card/port will never help...

I don't think calling their CEO an @ssh0 or stating that you want to hang him is likely to make them want to listen to you.

Remember, they are the ones with the power as they are a monopoly. As long as they remain so, we just have to try our best to negotiate and get them to agree.

This thread in its current form is probably useless regardless of the statistics it generates.

This post has been edited by Reuben: Nov 5 2008, 03:43 PM

Please read the orignal first message. This thread started because TM said I am the only one complait about slow problems and nothing wrong with them from point to point. Whole bunch of lies of TM feeding customers on daily basis...

Thus this survey is to confirm I am not the only one facing the problem. And it prove clearly that they are wrong.

And eventually, there are lot more cases like this one

Even at remote area, the subscriber facing the same issue...

After the technician change card and port again yesterday (I think at least 4th time), I tested the same sucking speed.... many websites are like mission impossible to access... Video Streaming? Hahaha... Really pissed...

I call the guy (so call human spesis) directly and he admit nothing wrong with the local port and it is the international links that TM-NET control the bandwidth. I showed my unhappiness and he said nothing he can do as he can only compile report (in nice proper tone)...

And he said TM will call me today to explain (but not solving the problem).

I think we really have enought shxt of this nation biggest ISP...

This post has been edited by chanhin: Nov 6 2008, 09:36 AM

lol u just notice it?hahahahaa

hi all,
i'm a new streamyx user, 1mb combo package, just started to use it today,
but shit really happens, when i chk at modem configuration page, hell i got d/u 512kbps/256kbps, thats half of my package!!!
i saw this similar case tons of times already, is it another tmnut's dirty tactic to save some of dumbass bandwidth???

Things to do / Self-investigation (streamyx only), *updated - what to do when mis-capped (Broadband Problems)

Please don't be quick to judge them when they screwed up. It probably wasn't intentional in the first place. As a customer you need to inform them these things or else they'll think your satisfied with the service.

Anyhow, good luck.

This post has been edited by ahpek26: Nov 6 2008, 05:12 PM

wasn't intentional?i don't consider as unintentional. if the cases seldom happen, i can consider it as unintentionally. BUT this cases occurred too much in the past until now and why they don't take serious on this complaints? they will fix it for complaint users IF THE CONSUMER FOUND OUT but not for all. just like painting the crack on wall with 'thick paint' to cover it. did you guys ever seen an ads for consumer to check their bandwidth of the package in tv/media?
they "unintentionally" make the mistake just to save up the bandwidth for an area and get more user, then....u know...
i think if the ads on air, they will close the customer services on next day haha

This post has been edited by gnush85: Nov 6 2008, 07:02 PM

haih say so much also useless la. The entire cyberspace is littered with Shitmyx complains and issues, but until now no tangible action is taken yet. So sad. Vote for a better govt next time for CHANGES, since govt = tmnut = govt.

Really must change government... We have to tackle problem at its root cause.

forgot to tell that i reported to TM 100 straight away after i found out this problem, they said give time 1-2 days, so lets see if they can settle this in 2 days, if not i'll rant furiously to em

Haiya, why so noisy? You think if change gov, telco, & etc, the problem will settle? chop my finger la. Customer where got satisfy one....Stupid customer some more....

This post has been edited by anetwork: Nov 8 2008, 09:41 AM

Ya,,agreed with anetwork

hey, all member pls calm down ...
yup, I'm totally agree what you are saying but what to say ?
Since Streamyx become a monopoly company in Malaysia ?
Haiz ...
I dunno whether Streamyx can compete at international. Coz this is the most poor company in Malaysia I ever see before.
If anyone who told me to list out the most poor company in Malaysia. I would fill Streamyx in the first and the riger stupid modem company at the 2nd and some more.

I also try to consider to switch to another brand but those are more expensive than streamyx. Apart from that, like W1max I also didn't realize got any of my friends use before so I don't dare to use that.

On the other hand, I also consider to switch the Celcom's Broadband 3.6mbps jus RM99 and it is unlimited. But ... Using broadband is hard to share wireless to other people coz my house got one desktop and two laptop.

Just in case of that, I had no choice I had to use streamnut ...

Good luck...

You guys speak like not from Malaysia and never used Streamyx before..

You have no ideas on how bad is the service nationa wide...

Hahaha... I think it is not a question...

Do you really think use extreme cheating and thick face can complete in international market? Hahaha.. Sorry la... Other than Malaysia, no BN to support thier cheats and lies la...

It's funny you thought that StreamyX is a company. StreamyX is actually a DSL service name by TM and TM offers more than one service for instance your home phone is one of them. TM is offering dedicated line as well as MetroE and Fiber solution if you are willing to pay for broadband. Looking at the annual report, I don't think they are a poor company as they are still getting profit. TM actually also invests in several other countries for instance Sri Lanka, Vietnam etc.

And No, TM is not monopolizing the broadband industry, there are plenty of broadband service providers in Malaysia. Just that people do assume it's the only one, I will say TM is doing a good job in their marketing. Or people are just giving themselves excuses to not to change to a better/ more suitable one.

You are saying you are afraid to change to other broadband service providers but if you don't try how do you know? Listening to friends advice not necessarily right sometimes, your friend eats shit doesn't imply you should. Celcom and Maxis do have a router like 3G modem which you can use to share your connection out. In fact, you can try to purchase other 3G devices from the internet to use in Malaysia, it should work.

So in short, there are alot of things you have not figured out in the broadband industry in Malaysia. Do some researches and you are good to go, stop listening to people who don't really know anything ranting because they are just lazy to change.

This post has been edited by p4n6: Nov 10 2008, 12:10 AM

Just one question... Why you willing to become TM dog?

This is a question that bother me for a while... I do not understand why normal people willing to become one...

Whatever things that you can get from being the dxx, is it really worth it?

This post has been edited by chanhin: Nov 10 2008, 09:35 AM

that guy really off his mind...
even home phone tm also have a sux service for international call, even DiGi also batter than it...
his totaly XXXX style...
that's why m'sia improve in a ultra slow speed...