sum people talking stupit @ss things there...
i think he never read m'sia news before...

You are truly an TM Dxg.

How much they paid you?

There are just some dogs around... faithful to thier Master because the paid is good.

I found another page to complait.
Please help to fill it up.

http://www.tm.com.my/contact/forms/complaint.asp

wat action? wat talk? do they hear from us??
businessman will try to convince they do care customer. do they care ??

not many company can enjoy much of tm where they dont have to care for customer.

change isp? how many isp in m'sia not rent internet line from tm? pls enlight me
wiseman

How do u define TM line? StreamyX line? TM copper line? Fiberail/Fibercom fiber line? What TM lines are you talking about?

Do you mean if the other ISP is using TM fiber line (fiberail/fibercom) will have quality as bad as StreamyX as well?

A lot of people cannot differentiate between StreamyX service and TM network infra.

Note that your main enemy is StreamyX service. TM StreamyX can provide better service to the people if they want to as they are capable of doing so, but they refuse to do so because they know even if they don't do, people will still be using it. There are alot of assumption made by people that StreamyX is the only broadband service in Malaysia, I guess TM StreamyX marketing strategy is very happy to hear that.

Failure to change is every StreamyX customers weakness. You are scared, you are worried, you rather complained about it with no response than giving other ISP a chance or at least to try.

Some people are so blind that they rather blame on the politics just to create excuse for him/her to remain using StreamyX.

Chanchin, you are still paying TM to provide bad service, you are helping them, and you don't see yourself as a dog? You are their supporter, you are still loyal to your master even though your master is feeding you garbage! To me, you are not just a dog, you are a garbage eating dog. Now stop calling other people dog and go to look into the mirror.

What about Maxis 3G, Celcom 3G, UMobile 3G, P1 W1MAX, TDC, etc are some examples you can try. I'm not saying every one can change as it's subject to coverage of the service, at least you should do something if you really can.

Action speaks louder than words.

Sound like a TM Dog now trying to solve TM problems and lots complaits by asking thier customers to give up, go away and make all problems dissapeared.

That fullfill TM way of solving problems... Dun care... Go away.

As for those doggies work for TM, I really look down on the shxtty heads because they make everyone nationwide to suffer. All because of money... They willing to work in a company that put nationwide people into troubles and suffer... They (males and females across all religions) lies and cheat on daily basic as they think they are just doing thier jobs. They never care about how people suffer nor they do not feel guity of lying and cheatings... They do not care moral value nor any teachings in thier religions. Those dogs are full of selfishness. Thus I call them dogs because they gave up to be human. Some even dare to come to this forum to defend TM with nonsenses and claimed TM doing nothing wrong... Really think face like bull dog.

This post has been edited by chanhin: Nov 16 2008, 01:19 PM

If you already know TM StreamyX doesn't care your problems why you are still subscribing to it and wasting your time to complain with no response?

TM is a company, profit is the main concern, not charity. I suggest you don't be so childish to hope for TM to become charitable to Malaysian public. In fact, I don't think you can find any ISP in this world. On their perspective, they are making money without caring the user experience, why should they do it now?

The main point here is that they are still making profit from StreamyX users. As long as they are making profit, no improvement will be seen.

for me, im using streamyx because they offer the largest bandwith in Malaysia. i have no choice, if there is something better, i will change already.. but too bad, nothing is better than streamyx.. i'll just keep using it until something better comes out.... besides that, they are also in the 1st ranking in Asia.. top 1 slowest isp in asia.. =) i really respect them because they get the 1st place in the ranking

W1max is getting my attention,btw i voted number 5

using streamyx coz it is easy to register but the performance is badd. Down time alot, speed slow.

Please email your complaits with whatever proves you have to aduanskmm@cmc.gov.my; aduan@cfm.org.my;

And CC a copy to TM Customer Care Support <help@tm.net.my>

Remember to complaits rather than simply give up. Do not make thier life easier.

Not sure if too many complaits to cfm,

This is what I receive this morning... Or maybe some new cheat way from TM;



I was using yahoo mail to send to all parties... And this unable to deliver mail is sent by TM!!!!

I would say TM is really good in what they specialized in.... chxxting...

FYI, after 2 weeks of asking for rebate problem, TM billing department finally called me up just now... But she mentioned and refuse to give me rebate because my case still open....

And she do not care how long it will take... Just simply say it will tell the technical technician to follow up... Its been close to one month that TM ignore all my complaits and closed all communicaiton channel...

TM is truly rubbish company

INDEED true...
all they know is a few same lines like reset port shit

and once, I questioned them some questions like line attenuation (dunno spell) and they ask me hold on and I can hear them asking his colleague , and his colleague asking his colleague

wtf, and i get like 70% my speed only

to surf youtube and others w/o buffering... watch after 12am on weekdays. but on saturdays.. nah u cant watch..

others seems okay for me. i have generally full speed while downloading from ftp..

and timeout are downtime are seldom.

usually its because of the IP range that slows u down. Usually when i notice the speed slow, ill just reset modem and its fast again.

but still IT SUCKS sometimes. Sometimes the IP doesnt wan to chg.. for exp 50.60.xx.xx for the whole week. WTF. i get slow speed. =(

but niway TMNET still nid to do alot to improve their service.

there r no other isp in my area...

i sometimes think wanna go to singapore..lol to use their internet

I think arguing for a change in government is better than arguing on StreamyX lor. Basically government already made it clear that we only need 1 broadband supplier and its TM. For those who are getting frequent disconnection, bug TM to solve the problem or just cancel the contract lor. For those who feel slowdown, what to do. Either you switch or hope TM gonna do something.

As TM keep signing up people for StreamyX while the capacity remains the same, this is bound to bo coming. If TM impose a cap on your download like 10GB per month at full speed, after that each MB is subject to surcharge, you want or not? Seeing how some of you guys literally having Terabytes of HDD space already show very well the extend of the problem that TM gonna face as it expand its customer base. I can confidently said that those who are complaining kao kao about proxified are those who download GBs of data per day (PER DAY!!!).

I think we should be fair to ourself. I do not work for TM, but on fair term, how much worth there is in your monthly payment of RM88 (1mbps package)? Only worth a tank of petrol nowadays. If everyone of you guys just reduce your daily downloading, it will make a difference. My downloading on average working days is 700MB for 3 tvb drama and doing nothing in weekends. You know very well how much you can download in a day. Even back in those days (384kbps), I downloaded almost 3GB of anime per day.

Most forumers will compare this RM88 with our neighbor (Singapore) with the price for Internet and the speed. Those who are wiser will know it's not a fair comparison to compare an island with a peninsular (600 times bigger than Singapore) but what to do, people only see what they want to see and hear what they wanna hear.

It's a norm people always want more by paying less, people are always kiasu. Just by subscribing to BE 1Mbps (RM88), they will think they subscribe to Leased Line 1 Mbps (~RM2k-5k). The fact is that when we sign the contract, it's already mentioned it's best effort but people don't seem to be able to accept the fact it's best effort but not leased line. There are people who only getting 50-100 kbps complaining which I think is reasonable, but I can see some people getting 700 kbps also complaining which is too much. Not to mention, some people are using the torrent speed to justify the throughput is slow ... note that we are not supposed to p2p and download pirated materials the first place. You are blaming StreamyX speed is too slow for you to commit crimes???

How to write to MCMC to justify that we encounter slow speed while downloading movies, porns, software online??? If you are to demo to MCMC, will you willing to show?

Don't get me wrong, for those who encounters slow speed due to network congestion and bad infrastructure(old copper), i think your complaint is valid.

I understand your anger... Same problems that I had faced also...

And TM dare to advertise Video streaming and the word, "UTube" in thier streamyx.com... Really thick face and tak tahu malu..

Sometime I have same though also...

There main different between Singapore and Malaysia is obvious. One is clean country without curropted government and the later is seriously curropted. The TM cheating issue is just one of the many nationwide problems that the peoples are suffering. BN dun care... UMNO dun care... They only care how much they got paid, masuk-pocket in order to support some 'leader'...

This post has been edited by chanhin: Nov 30 2008, 11:08 PM

What happen? MCMC e-mail also overflood and down? Or MCMC also lazy to receive TM complaits already... because too many and knowing TM will ignore?

FYI, they had just approved full refund for my Streamyx subscription from July. That's a few hundred ringgit... At least make me feel better... And I can use this refund money to fund solution like VPN in order to enjoy Internet again.

Which place?