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CARS International BAd Service.
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*7*
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Dec 28 2009, 08:32 AM
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New Member
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QUOTE(dazzle luna @ Dec 28 2009, 08:00 AM) u can try shine tech in subang jaya. they're using maquire & workmanship is superperb SHINE TECH AUTO BEAUTY CENTRE Specialied in waxing & polishing , lacquer protection , cushion steam cleaning , leather polish & protection , windscreen stain remove , showroom shine condition. Address: U2-00-01 Subang Perdana Court 8 USJ 14 Subang Jaya Selangor Darul Ehsan. 47610 Selangor Email : Tel : 03-56373649, 016-2062802 how much is waxing n polishing for sedan there?
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sonic_cd
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Dec 28 2009, 09:12 AM
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QUOTE(dazzle luna @ Dec 28 2009, 08:00 AM) u can try shine tech in subang jaya. they're using maquire & workmanship is superperb SHINE TECH AUTO BEAUTY CENTRE Specialied in waxing & polishing , lacquer protection , cushion steam cleaning , leather polish & protection , windscreen stain remove , showroom shine condition. Address: U2-00-01 Subang Perdana Court 8 USJ 14 Subang Jaya Selangor Darul Ehsan. 47610 Selangor Email : Tel : 03-56373649, 016-2062802 lo promoting ka ?
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w1969
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Mar 15 2010, 05:46 PM
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New Member
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QUOTE(gohkokho @ Dec 3 2009, 11:45 AM) Sorry to bump old post, but I am planning to polish my car after so many years of use. What I have in mind now is Cars International cos see them every time go shopping mall. Can anyone share some experiences, good or bad, regarding their polish service? Also recommand other place that I can go beside Cars International? I am staying nearby, Puchong, Old Klang Road, Subang, Shah Alam areas. Thanks. You can go to Kuchai lama " Glaze76 car Beauty Centre " Contact No. 012-6982319 Quality work & reasonable price...!
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Kelv
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Apr 22 2010, 02:12 PM
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Well, since I bought a Polish+wax+nano mist voucher, I wondering which CARS international outlet I should go. Read through this thread that USJ and 1U one is a big NO?
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BabyShiawase
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May 29 2010, 01:58 PM
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New Member
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Can try my place if you want premium quality at reasonable price  Klasse Auto Detailing No 2. USJ 1/6 Located at shoplots near Chee Wen Chinese School Same row of Shiraj Curry house but on the end of the conner lot. Try it  Maybe a few ringgit more than mamak car washes but worth its price  ! Advice for polishing : Its best to read up on how to polish, what products are good, pads and towels(microfibers) used (also consider the lighting, some lightings tend to hide scratches, best is under yellow spot light). Once you know these basics, go to a shop, view that they have these things, ask them to demo. With these few things, you'd be able to consider whether they are a pro or not. The End Best of luck finding a good shop ^^
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mellow
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Jan 9 2011, 01:06 PM
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New Member
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hey guys...
i know this post is quite old, but i'm so disappointed and pissed off right now...
i just came back from mid valley and "visit" CARs branch there to vacuum and wash my car.
i arrived at MidValley parking level P1 (Zone A) at 11am and met a chinese guy, aged around 25+ ... he told me the price is RM28.80. i said the normal price is RM15 which i get from CARs Endah Parade (Sri Petaling). Then he said no more RM15, but I will get the nano mist for free ... well... ok la marketing strategy i guess ..
then i just ignore my thoughts and take a receipt from him....
at 12.10pm, i finished shopping and hope my car is already washed. unfortunately, nothing was done yet. i told (nicely) the chinese guy, i want to cancel if it's still not done. suddenly he said it takes 2 hours to finish it. i said the normal time is 1 hour only, but it's ok, i want to cancel. he said "if u cannot wait, why u send your car here?"
damn that is so rude.......
i replied "you never mention u need 2 hours to complete it"
and he said "there's too many car today" and he looks like very angry to me...
then when he's searching for my car key, he asked his staff to give the key to me and said "you ambik bagi dia!" and walk away!
then i said to his staff "kenapa dia nak marah?" ... his staff just keep his mouth shut....
my hands were shaking that time... like Sadiq Sigaraga in 3 Abdul.... so angry!!!
first, he didn't mention about the 2 hours time to finish washing my car. i don't care if you have too many cars to wash! it's your problem man, if you cannot deal with it, why be the manager? put a big sign then "2 hours waiting time" so customer will know!!!!!! tu pun nak kena ajar ke?? second, they haven't done anything yet to my car, why did he so angry? did i cancel it after they wash the car? NO!! and i think i should scold him for wasting my time putting my car there! third, ironically, the washing section is empty when i wanted to collect my car. the staff is washing his hand like all cars has been washed!!!
i'm the customer, and i think i'm the kindest one (or maybe becoz i'm small), coz if other people he will get a punch on his face! and it's a franchise business, not your own car wash la! didn't you go for customer service training? how can he be the manager? i thought a franchise business will keep the quality at the highest... but i was wrong... it's the same standard like the car wash tepi jalan maa.....
i was thinking to go for the membership, but when this happened, i just say no to CARs... sorry......
my mistake is i return the customer copy slip to him, so i dont have physical evidence. but i will definitely report this to their HQ.
guys, don't go to CARs at level P1 in midvalley. they just sucks..... maybe it is ok at other branches, but i'm now considering for tepi jalan car wash if they can treat me better... price is not an issue.... all about how u treat the customer!
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statikinetic
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Jan 9 2011, 05:58 PM
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I used to go to CARs too, was a member there for a year.
Half the time I sent my car there, they said there were too many cars and turned me away. The times when I went really early and was one of the first cars there, they would say it would take an hour. But of course, I would come back 2 hours later to find my car unattended/in the wash/parked to dry...basically anything but ready.
Of course, it wouldn't be fair to only mention the bad. They did deliver the car to me at the promised time before. Once. One time in an entire year. Their wash quality is nothing to shout about either, they don't clean the hard to reach places unlike some other car washes manned by foreign workers.
So nowadays, I send my car for washing elsewhere.
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1282009
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Jan 9 2011, 06:23 PM
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So far I've done 2 washing+waxing & 2 times of washing/vaccuming @CARS, so far so good but of course it's not perfect. 90-95% is clean compared to roadside car wash which might result in 70-80% clean only. I agree with most of you, a long wait is anticipated if you send your car there during holiday/weekends or after office hours. I went to 1-U once during last week of Dec last year when many were on leave. The waiting required was 3-4 hrs according to the person attended to me. Then I just drove away.
Try the one at Empire, Subang. It's not bad & Q is shorter. Maybe it's new & not many know there's CARS there.
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stupidbump
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Jan 14 2011, 10:23 AM
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I've been a member of CARS since last year. So far so good...normally sent to One U as its quite near my house but the cleaning is just so so.. Recommended outlets will be Jaya One. Foreign labor and shorter queue. Waiting time is normally 1 hour for wash and 2 hours for wash+wax.
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eddychstu
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Jan 14 2011, 11:14 AM
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went once and never again, they will simply use hi-pressure gun to shoot anything off, include the paint and rims' coating. the foreign worker didn't even apologies and dare to say 'ini memang macam tu la boss'...fk'em
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bukanmain
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Jan 14 2011, 08:46 PM
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if you mmg takde parking kat shopping mall..ckp cuci je..apa2 smua xnk..muka mesti keras skit..
btw they r bit pushy i must admit..somtimes xde VIP xbleh cuci..
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Mavik
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Jan 14 2011, 08:59 PM
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Patience is a virtue
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I used to be a member for two years. Best places for Cars is 1 Utama as their service there is rather good. But its always very packed and I usually prefer to send it in during weekdays.
The branch at Midvalley is totally horrendous and I have faced the same issue with them before. Very bad service and the chinese manager there is always bad mouthing customers. Once i sent in my car to be washed with Nano Mist and they didn't do it even when my receipt stated that I did requested it.
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picang
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Jan 17 2011, 10:17 AM
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New Member
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i'm a member of cars as well. i can tell you the staff are rude sometime, i once called over the phone to ask if the queue is long for a wax, he replied; "Panjang la, hantar hari kerja la", and he hung up. What to do, i still hv 2 more years to go...
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cxwong
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Jan 20 2011, 07:04 PM
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New Member
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I join the member 5 year ago and this year going to expired. My experience is very bad. what they do is take your money and don't give you service, I just call and make appointment to do my last VIP service but they say all fully book and ask me to it after CNY, but if you pay them in Cash then you can get it. So don't be cheated by them again to become member. their service is really bad.
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ctdino
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Feb 1 2011, 04:24 PM
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New Member
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i am a member too. my package comes with free two 3-layer polish and 5 times polish for 2 cars. Sent my 2nd car to the outlet at Empire Subang last sunday afternoon to do the 3-layer polishing . waited approx 10 min before the chinese supervisor attended me as he is trying to persuade another customer to buy their membership. Show the chinese supervisor my membership card. the guy told me that my 2nd car not entitled for any free service. i told him this my membership comes with free polishing. he answered in a very rude manner that the free service records are stored in the 1st card and I must bring it together with the 2nd card. I was surprised as I thought the free services are for both car. he then said today many cars, have to wait very very long. Also, i questioned him back about the free 3-layer polishing, he answered rudely that if I want it, I have to pay for it.. then another customer come and he approach the other customer , i believe he is trying to sell the member ship again.
This is really bad service. the supervisor job is just to sell the membership, i believe their will get commission. I will definitely not renew the membership when it expires.
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khy7
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Feb 3 2011, 07:54 PM
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New Member
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i am a member of CARS for the past 2 years...my workplace is near AEON Jusco Tebrau City, so i choose to become a member there...the services in JB for me is ok...
they would tell me politely if there's too many car booked and if it will took too long to finish and recommend me to come another day or booked with them first before coming...
overal my experience with CARS is great, here in JB...haven't try one in KL...
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ariesto
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Apr 2 2011, 10:27 AM
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Bloody hell, I just signed up citibank and they gave me 2 voucher worth rm15 each of this cars auto fk up services )(*$)(*$)@$
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1282009
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Apr 2 2011, 11:07 PM
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QUOTE(ariesto @ Apr 2 2011, 10:27 AM) Bloody hell, I just signed up citibank and they gave me 2 voucher worth rm15 each of this cars auto fk up services )(*$)(*$)@$ Still thinking whether will renew mine ... hmmm another 6 mths to go ...
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TShackwire
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Sep 30 2011, 01:49 PM
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anybody know where the malaysia website for Car International. a large chain of franchise also can't do a proper website in here carsbeauty.com link can't work.
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SUSceo684
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Sep 30 2011, 02:05 PM
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Lol, so many other professionals out there, y even bother with a crappy franchise tat dun value customers?
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