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 CARS International BAd Service.

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Bluesky69
post May 15 2014, 01:17 PM

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You usually only hear about bad comments here bcos most customers only complain but never compliment. That's our typical Asian culture.

When asked about recommendation for more reliable car care center with such large number of outlets, everybody keeps quite.

If Cars International is that bad, kind help us to recommend other places to go.

I am looking for 1) convenience, 2) good quality of service.

Thanks for your help
ahben00
post May 15 2014, 03:20 PM

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Good point.
I work in klcc and I have no problem with klcc cars.
cannavaro
post May 15 2014, 10:09 PM

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QUOTE(Bluesky69 @ May 15 2014, 01:17 PM)
You usually only hear about bad comments here bcos most customers only complain but never compliment. That's our typical Asian culture.

When asked about recommendation for more reliable car care center with such large number of outlets, everybody keeps quite.

If Cars International is that bad, kind help us to recommend other places to go.

I am looking for 1) convenience, 2) good quality of service.

Thanks for your help
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I'd recommend waxson car care
in aman suria and kota damansara
they have a thread somewhere in this forum
Bluesky69
post May 16 2014, 01:21 PM

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QUOTE(cannavaro @ May 15 2014, 10:09 PM)
I'd recommend waxson car care
in aman suria and kota damansara
they have a thread somewhere in this forum
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Hmm... TQ.

But it's too far for me. I'm from Puchong.
Selectt
post May 16 2014, 01:39 PM

wattttt!!
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the name car international, nama pun bangang laugh.gif
TShackwire
post May 16 2014, 04:19 PM

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Do you noticed that most cars international supervisors dont seem to like their work very much? They always look unhappy .
TShackwire
post May 16 2014, 04:22 PM

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QUOTE(Bluesky69 @ May 15 2014, 01:17 PM)
You usually only hear about bad comments here bcos most customers only complain but never compliment. That's our typical Asian culture.

When asked about recommendation for more reliable car care center with such large number of outlets, everybody keeps quite.

If Cars International is that bad, kind help us to recommend other places to go.

I am looking for 1) convenience, 2) good quality of service.

Thanks for your help
*
What typical asian? You didnt watch michael moore documentary? How bout mythbuster? They find solutions from the dark side of the world . You want a good recommendation, u can use google , u dont have to come in here to post.
Bluesky69
post May 16 2014, 04:53 PM

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QUOTE(hackwire @ May 16 2014, 04:22 PM)
What typical asian? You didnt watch michael moore documentary? How bout mythbuster? They find solutions from the dark side of the world . You want a good recommendation, u can use google , u dont have to come in here to post.
*
Wow... I'm amazed by the quality of our forumers here. Of course this is just a bad example. Of course I know I can goggle, thanks for reminding.

I'm speechless to see such a reply. Huhh....
TShackwire
post May 16 2014, 06:48 PM

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QUOTE(Bluesky69 @ May 16 2014, 04:53 PM)
Wow... I'm amazed by the quality of our forumers here. Of course this is just a bad example. Of course I know I can goggle, thanks for reminding.

I'm speechless to see such a reply. Huhh....
*
Yeah right, look in the mirror when you began to stereotype or cast asian as typical. Many westerners shared the same thoughts in providing their negative thoughts. You should be a shame if u r an asian .
Jay Chua CC
post May 16 2014, 08:11 PM

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I have no issues with all Mazda sc so far. Thumbs up. =)
Kaka23
post Jun 29 2014, 09:32 AM

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CARs international still giving shitty service or they have improved their service?
Vort3X
post Jul 26 2014, 01:07 PM

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QUOTE(Kaka23 @ Jun 29 2014, 09:32 AM)
CARs international still giving shitty service or they have improved their service?
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Still shitty based on my experience.
Really the membership is not worth it.
Advertise closed at 9pm, 7pm reach, already say not accepting cars anymore.
And its not even once or twice, many times already!

Another branch even worse, sent my car for polishing and wax, came back with the pendrive i plug in my car usb taken out.
Are they even allowed to touch customers' things like that?
Complained with no response until now.....

This post has been edited by Vort3X: Jul 26 2014, 01:07 PM
SUSMatrix
post Jul 26 2014, 03:43 PM

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QUOTE(hackwire @ May 16 2014, 06:48 PM)
Yeah right, look in the mirror when you began to stereotype or cast asian as typical. Many westerners shared the same thoughts in providing their negative thoughts. You should be a shame if u r an asian .
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i agreed. Gwei Loh even worst...i saw my fair share.
Kaka23
post Jul 30 2014, 12:10 PM

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QUOTE(Vort3X @ Jul 26 2014, 02:07 PM)
Still shitty based on my experience.
Really the membership is not worth it.
Advertise closed at 9pm, 7pm reach, already say not accepting cars anymore.
And its not even once or twice, many times already!

Another branch even worse, sent my car for polishing and wax, came back with the pendrive i plug in my car usb taken out.
Are they even allowed to touch customers' things like that?
Complained with no response until now.....
*
I tried Maximus now.. so far so good!
deejay_krish
post Nov 17 2016, 11:16 AM

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First of all, stop washing cars in shopping complexes. Go find those indian car wash, cheap and clean also.
biggie
post Nov 17 2016, 11:47 AM

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my big problem with roadside car wash, is that their use of chemicals and this affect the car paint.

so looking for outlets that provide somesort like a longer term relationship with their customer similar to CARS. this give me confidence to send my car to these outlets.

This post has been edited by biggie: Nov 17 2016, 11:52 AM
KokKuan
post Nov 18 2016, 12:59 AM

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Last few months sent my car to the one in MV, scratched my steering wheel and the boss just keep quiet.
MISMan
post Nov 18 2016, 09:51 AM

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i went to Sunway Putra Mall CAR INTL

park my car at 7pm told them to wash n vacuum.

back by 9pm (as they r closing) to findout that d boot wasnt cleaned. Asked them y didnt clean??? supervisor said they did, they did. later changed to said tat they didnt know how to open my boot.

since they edi closing, all workers 'gone home' edi. i had no choice to leave it lor.

Manatau, at 10pm, when i get my car to leave the shopping center, i realised my rear right tyre was flat. No sign of nails or specific puncture, do damage.

So, OBVIOUSLY SOMEBODY LET D AIR OUT.

U ALL BETTER BE-CAREFUL DEALING WITH THEM. MCB.

buyou12
post Nov 18 2016, 10:24 AM

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Stay far far away from them.

Wasn't a member but let them wash my car at mines shopping centre.

Came back with a huge rear bumper scratch. Argued and wanted them to show me CCTV. Argued back and forth, in the end complaint to HQ (Seri Kembangan), name dropped and then they agreed to pay for the damage.

I think it's a dirty tactic they use to lure un suspecting consumer to sign up with them for their long term package.

My friend sends his Merc AMG to the KLCC one, less than 5k mileage the rear lights are scratched badly.

My conclusion, these franchises will never do a good job. You are better with a good detailer shops or DIY (this is what i do). However, to get it tip top, you need a good detailer to go over it once in a while.
nuba
post Apr 2 2017, 08:46 PM

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Sent my car for the first time to one of its franchise (AEON AU2), thanks to a freebie given by Umobile. From the experiences shared above, i believe i was lucky they accepted to wash my car for a voucher. I found the service is quite decent, they cleaned my car thoroughly.

Was considering to join their membership, but after reading the reviews here, i need to think about it more carefully.

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