no 1 having problem at today?

yeah...sometimes....
i usually refresh the connection a few times

118.100 is lousy now

so many ppl stuck with 115 IP, i wonder why

Until today, I'm still stuck with this super duper slow IP 115. Streamyx technician says they don't know why and nothing can be done. Susequently force me to close the report.

Both of you have been moved to the new DSLAM. Sad to hear that but new isn't actually good either.

What do you mean by DSLAM?

TmNet refers it as port. Basically its your port !

i'm doom!

not they dun hav any webmaster in the company, now they got plenty of webmaster in their company, but the problem is all their worker are very LAZY to maintain the line.

Then it clearly shows that there is some slack in the management team itself.

its not lazy, it just understaff. like at seremban they only have like 7-8 technician to handle whole town ? thah is madness

hi all i am new to this forum, just came here express my frustration with streamyx.

My ping to local dns went as high as 120 to 160ms and external link esp the us one is very lossy. This made me unable to play rf online. ergh....

I call in to ask them to reset the port and it went well for 1 day.The next day the vicious cycle happen again.Thus i made my second call and it was good for another day. The third day it happen again,i made screenshot of bad line condition (high loss, high latency, lower than 70% of the subscribe bandwidth) during different hour of the day and explained to them my line get worst during peak hour esp at night. This morning a senior staff from tm called me and tell me "just wait until the management solve the issue" and HINT that dont call in to ask for port reset again. OMG i am stuck with this shitty service and pay for half the serveice and get frustrated all time.. i felt like being robe .."Pay us, take this half-baked bread, and DONT make noise"...Too bad there isnt other good service provider in KK sabah.(i am weary that celcom will be even worst). T_T

Did you manage to get his/her name?

Nope. i couldnt manage to get her name. i did try to ask for time frame to resolve the issue. she just gave no definate answer and told me just wait for call. Couldnt they at least give an estimate time frame?

This post has been edited by Haoliao: Feb 16 2009, 09:34 PM

You can check this thread out: http://forum.lowyat.net/topic/334697

Is this for real? Where do you heard that?

TM is currently having network problems. It started on 12 Feb. They have not resolved it yet. There is no estimate of resolution time. Most likely network routing problems which affects local and international sites.

At this time, there is no announcement about the problem on the TM website. I have made TM aware of this. Whoever responsible to update announcements is not doing their job.

The customer service people can only tell you there is a problem. They do not have any other details to tel you because the network / broadband / engineers etc who are supposed to fix this problem has not updated the customer service people.

Just shows you how disorganized is TM company.

hmm I do feel some slight slow but after restart IP no problem at all. till moment ago the onli website load very slow is LYN - . - !
maybe i'll wait awhile and see how b4 restart IP again.
getttin 60.48 ip is rare for me lol =D

This is what i got from my contact:

It is JUCN submarine cable network which affected to 2x2.5G (Segment 7). Information was given by our International Submarine Cable Network Operation Center and the expected restoration time is 20th Feb 2009 (subject to weather condition).

“Due to JUCN cable repair btw Manchestr-Kitaibaraki-Maruyama, new ETTR=20/2 (sbjct to weather cond) Crrnt util btw KLJ-PA(i/o/Latcy (94/18)%/323ms) & BRF-LA(i/o/Latcy:(94/27)%/324ms). Expected performance to US degrade.”

Still waiting for their official announcement.