hi all i am new to this forum, just came here express my frustration with streamyx.

My ping to local dns went as high as 120 to 160ms and external link esp the us one is very lossy. This made me unable to play rf online. ergh....

I call in to ask them to reset the port and it went well for 1 day.The next day the vicious cycle happen again.Thus i made my second call and it was good for another day. The third day it happen again,i made screenshot of bad line condition (high loss, high latency, lower than 70% of the subscribe bandwidth) during different hour of the day and explained to them my line get worst during peak hour esp at night. This morning a senior staff from tm called me and tell me "just wait until the management solve the issue" and HINT that dont call in to ask for port reset again. OMG i am stuck with this shitty service and pay for half the serveice and get frustrated all time.. i felt like being robe .."Pay us, take this half-baked bread, and DONT make noise"...Too bad there isnt other good service provider in KK sabah.(i am weary that celcom will be even worst). T_T

Nope. i couldnt manage to get her name. i did try to ask for time frame to resolve the issue. she just gave no definate answer and told me just wait for call. Couldnt they at least give an estimate time frame?

This post has been edited by Haoliao: Feb 16 2009, 09:34 PM

ldragon can u update us with your contacts if there is anything new and if there aren't annoucement on tm site. thanks