u mobile has changed for the better

actually 1-2 signal bars with 955kbps+ is ok, considering ur location is a 'blackhole'

nvm, u've oredy escalated this to CS, let them review ur area and hopefully the signal/performance will be upgraded soon.

btw, if u're on twitter add them (@umobile018) for faster response! <-- at least simple q&a la. hahahah ... i'm following them and getting friendly responses too.

how fast is the activation (between subscription -> ready-for-use)?

hahaha their standard activation period is *within 3 days*. so u're still safe

some forumers here got activated in 24hrs (best-case scenario).

as long as u're not activated longer than 3 days, then it'd be acceptable.

that's normal, considering u're bordering coverage area.

what plan u're using?

do some observation within 1 month. if ur speed is averaging 100++kB/s then u can safely use UB40 plan (2GB on 1mb/s=125kB/s).

no point subscribing UB68 plan if u cant enjoy that speed <-- unless u need the 5GB data allowance!

ub68 not really true unlimited lah. 5GB data allowance bfore FUP kicks in (slower speed).

their meaning of 'unlimited' = no extra charges after 5GB

the rest of the plans, ub20 and ub40 have fixed data allowance. excess usage will be charged 1sen/KB.


this new ub68 suppose to replace previous u68 (surf with u) plan. if u're on u68, u need to terminate it and resubscribe the new ub68.

also, ub68 allows u to downgrade to lower plans (ub68->ub20/ub40). if u're on lower plan, u can upgrade to higher plans (ub20->ub40/ub68 or ub40->ub68)

Read gwong's post #2204.

what type of capping r u referring to?

which plan r u referring to?

NO capping and extra charges on UB68 after 5GB. Only speed throttling.

lol i'm not umobile so thank them!

we're here to support each other! that's what this forum is for!

lol my definition of capping is different

ok, to simplify it: UB68 has 5GB FUP. Excess usage past 5GB will have slower speed without extra charges applied.

no idea. their FUP didn't state it.

From the T&C of U Broadband...

wahhh so fast

so did u notice any speed throttling now? if no, then GOOD!!

alvinddm <-- *show off!*

i'm facing similar case yetserday night. VERY bad. keep dc.

using alternate DIGI 3G also same.

after checking wif some frens (using celcom3g or maxis3g), all facing similar issue.

looks like yesterday night's crappy service happens to all ISPs (didnt check streamyx )

guys, it'd be wise and efficient to call umobile's CS when u experience the d/c or cant connect issue.

they will log ur report and escalate for action. without any input from us, they can't do anything to help us back!

have u called their CS?

if not, there's nothing we can help here as it's mostly technical issue.

mine at home is around -85dbm++. in the office, around -60dbm++

yeah, my location always get -85dbm++ cuz of congestion and qty of users connected.

i have the same opinion as irontech's.

it's also a good idea to call CS to report the issue BUT ONLY at that particular moment.

eg. if u experience issue at 1013pm, call CS immediately. They can help to verify the congestion status at that particular moment. If u call the next day, it won't serve any good cuz it may be working fine/uncongested.

i'm sure there's no 7.2mbps.

the *extreme* high speed may due to caching.

disconnect, and unplug the modem out.

then reconnect the modem and redial again.