Wooshh..... I had really a bad experience,disappointed,disgusted with the
Berjaya Vacation Club. As understood, I had to pay RM140 per night at this
hotel i.e not free eventhough I am the member of the Berjaya Vacation Club.
During the checked in, the hotel put me in the basement room which the room
conditions were far worst than I expected.The hallway heading to each room
was just 1.5 feet length to occupy 1 whole body,but with luggage in hand, I
had to walk like a crab i.e walk sideway to fit my body & 1 luggage.
The hallway and the room smell like the damp carpet, so smelly which I
couldnt described.Surprisingly,the toilet floor was dirty like never being
mopped for ages.The wood fitted to the bathtub was falling off into pieces
on the floor,you can peel off the rotten wood easily.
Futher disappointment was the hotel put me in the basement which was
situated just underneath the lobby hall(wood floor). Can you imagine you can
hear every single step of people walking around the 24hours clock?You can
hear people talking at the lobby as well.
My privacy and my privilege as the member of Berjaya Vacation Club was
being violated. Further, I am paying for the hotel,it is not free,so I
expected the Hotel should give me more or extra attention or treatment, not
by putting me into this filthy basement.
Surprisingly, in this modern technology, there is no free Wi-Fi in the hotel
or room? I still need to pay for the internet access which was 20pound=RM100
per hour.I couldnt believe it myself?
There is no refrigerator in the room as well which I never encountered in my
life for this type of star-rated hotel,further it is Berjaya Hotel.
The mattress was Oh My God!You can feel the springs underneath your body and
it left red mark bruises with the spring pattern on your body as well.I
couldnt described the backache that I got from the mattress.edy review from us. We recommend 250 words or less. --