I bought Swiss Garden membership about 4 years ago. At first, me and my wife was invited for the  'sweet' talk and offered free voucher to Swiss Hotel in Lumut, since we are keen on travelling and financial quite ok, we bought... pay instalment.

After 1 month, I made booking in Bangkok about 2-3 months before my vacation. I was so dissapointed... all the hotels ( about 5-6 of them) are fully booked. So, I changed to Bali.... same all fully booked, then to Chiang Mai...... fully booked. At that time, it is obviously off peak season somemore.

I was so angry and went to see the supervisor in the office. I told him the problem i encounter, he told few things which is obviously deviate from the 'sweet' talk by the marketing department.

- I have to made my reservation at least 6 months before ( I was told after I become the member, I got the privilage to made reservation and most of the time its ok even if 2-3 weeks before )

- the affiliate hotels and resorts are contract basis, what you see today, you may not see next month !! ( I was not informed that !! )

- in every affiliates hotels, there are only a handful rooms reserve for club member ( I was told I got the privilege )

- the most shocking --> the supervisor admit there are a lot of loop holes and problems arise between the marketing and management department, and they can't solve my problem.

Immediately that day that moment ---> i told i am out of the club. I wrote and mail to the GM and even phone them up... I can't get my refund.

I will never ever trust whatever vacation club anymore. FU*K THEM !!