Most of vacation clubs are like dat wan....So in order to deal wth them, u hv to plan your travel atleast 9mth ahead...if no...for sure no more rooms, no more allocation can choose other dates, other hotels & etc...   I dun use Berjaya but using Swiss Garden..abit better I think since they dun really encourage joining RCI as they hv their own rooms around Asia out from RCI affiliations....So far I can get rooms even I book 1 mth b4 traveling & for Oversea, 3mth b4 travel I still can get it easily..not sure Berjaya

No diff wth Swiss Garden...They even dropped some of their previous affiliate hotels such as Langkasuka in Langkawi, Berjaya Hotel in KK, & few more hotels in Bangkok 

Haha..That's called overselling.. ...No worry most of Vacation club even those in Oversea such as RCI are the same! Therefore..always book early...my motto..9mth b4 travelling...for RCI, I was told 1 year ahead !!   Lucky I dun join RCI although I hv the option

Try this u will be suprise so many been complaining :

http://www.consumer.com.my/resources/whotocomplain.php

May I know how many of you are not Malaysian and members of BVC?  I am from SG.  I had complained several times in the past over hotel room booking.  Most of it pertaining to KL Plaza and Duxton Singapore.  Complains like:

a.  Send online booking, no response, not sure whether information being captured. Wrote a comment asking to improve online service and other issues... no resposne.  wrote a few more and again no response to.  Gave up.... then some 1 yr later, I wrote one and say, what the hell, even I complain, guess no one will bother as I had done so in the past.  WOW, almost immediate, got a reply from the manager and asked for all information.. Because the last complain, I asked booking weekend stay on the 1st day of 6 months advance bookling needed, still can't get after a few tries.... Got it with soonest reply and booking confirm, somemore gave  me a triple room for executive. membership

b.  Booked 6 months advance, waited for months for booking confirmation and no news. Then some one called from KL saying only inform me 2 weeks before arrival,  I complained online. The Manager also called after that to ensure booking was completed.  Since then, service had improved, no longer needs to wait that long to know outcome.

c.  Complain about no reponse from my booking, because I have to plan in advance due to my half yearly schedule, can't do any last minute changes and amendment, without their reply, my plans delayed, etc...  they called from KL apologised

d.  I book hotel  4 weeks before arrival, after 1 week no reply,  then called SG office, they tried KL office to get confirmation. Guess what?  the person in charge of my booking forgot... manager called to apologised.  KL staff drag their feet, I was told, it was confirmed  but nothing was issued.... finally got my confirmation reciept last working day before I went for hotel stay in SG. SG office staff told me same problem with some other SG members too... confirmed but not sure why nothing was issued. My case, wasn't the worse, one member, only got theirs after date was over.. deduction from week made.. another one, mistake by staff with dates and resort.. till saturday afternoon 4pm+, SG staff kanna stay back to wait for KL reply.. due to no action from KL staff incharge of that case, date of stay was the coming Monday.

e.  Complain again, they forgot to send me original reciept for confirmed booking. Finally got it after I completed my stay, but faxed copy of their confirmation has no problem checking in

f.  charged me surcharge SG50 for Duxton hotel... once... then next time, I booked, and found out from SG office, BVC membership paid in SG no need pay surcharge... too late.  But.. surprise, KL staff again charge me surcharge and I replied via email,... why surcharge? staff said  have to pay... I called SG office and asked why, SG office said no need, its according to book.... called KL office.. then surcharge dropped after complain to manager..

g.  I also complained about what they wrote defaulted in their email response reply to online booking, I said, what's the point of posting those so information informing members when its not being practice.. wow get immediate response from manager assurance me they are doing their best...

SG office, told me, that's teh kind of service you get.. its normal because they also get teh same treatment

Really!!! Berjaya Redang Beach Resort is no longer in the list? What's the point to join!

On the contrary, BVC was quite fast on my previous booking. I actually booked Berjaya Tioman one week before Hari Raya and surprisingly, they help me booking and there were rooms during Hari Raya. So, I am still OK with their services.

Sorry, that I don't know, because everytime they call my home while I am at work.  My wife picked up the call. frequent change in manpower, that bad?  I don't go through agent at all.  BVC and Berjaya property shared an office in SG at Tanjong Pagar area near to Maxwell.

Anyway, most hotel not very fantastic kind of run down including the so call boutique Duxton hotel in SG, which seems to be slightly better off..  I had been staying there since I can't leave my work due to schedule almost every year just to clear my week.

i'm a member of BVC.. so far the service is just getting from bad to worse.. last time it was easy but with the MATTA Fair & all, you can see that all the Berjaya properties are fully booked.. but I think they reduce the 6 months advance booking to 3 months so that more people can book because people tend to book in advance and later just cancel so this deprives people who really want to make booking..

another thing is their home resort they can usually confirm on the spot when you call to book.. their affiliate hotel is another thing altogether.. when you fill in the online booking form, they just send an auto reply to your e-mail.. then they will just take their own sweet time to get back to you.. as if your booking is not important.. because if you can't secure the room, you need to make alternative arrangements.. i think either they are short handed, or they don't know how to manage their staff & take care of their customers..

They're pretty dodgy, for example they call up and say inviting for free tour of the hotel and what get free stay on all those stuff.

I wasn't aware of Time Sharing stuff that time, so ok la go. The tour was fine, but i wasn't happy of sitting there for quite some time listening to sales pitch blablabla.

All in all i wasn't happy of the lack of transparency.

I sold mine last year after I kena con by them

u can actually sold it to other ppl who loves travel around the world.
my dad is BVC member. every year we going oversea.
actually u cant say is con.u need understand thier term & condition.
if really u got use it,den for sure u will apply. 

Which resorts have u been using BVC/RCI ?

sold it off through BVC Agent

I am one of the BVC member since 2001. :-)

Their service is inconsistent and I hate they always delaying sending out the VACATIONEWS. The magazine published by Berjaya group for newsletter and most of the time when I received those news, the offers already expired. For example, today received Issue 2 - 2008 and those offers are end in June 30, 2008. Very bad!!!!

Because its a blood suc*ing vacation club.
I tell you other than home resort all those with surcharge is more expensive than online booking + no breakfast(some)
Good luck

Anyone encountered auto application of RCI membership? I am the victim

http://groups.google.com.my/group/bvcmembers?hl=en&lnk=srg

Official forum

Just thought of looking for this thread again, how nice, someone reply to this.  I am also wanting to find out what the hell is happening to their booking system.. complain also no use.  Make booking 1 month already no news.  stupid waste of $$$ being a member...

No, didn't.  I am also trrying to find out from other members in SG too, however, not much response leh... I am from SG, but sad to say... this is going down the drain and even worse I think after they change the booking time frame.  I called SG office but operator say line not in use.  Will try and find out the SG office new  number and see what happen.  I thought this BVC, being owned by big listed MY company has much lesser problem... .. how wrong..

I okay will go to the site and check it out.  You join already?

Yes, me too, I am also waiting for their response.  Go there find out what is going on in BVC... waste of time... I thought they are at least some thing better than those even in SG.. but now... SICK...  I read the post there too, one of tehm is LC from BVC... it appears that things aren't going right for BVC member,,, kind of short change...

I have joined the group. I have sent an email to the admin to immediately process your application