tried calling their customer service to cancel your subscribtion. If no one pickup then the best option is to stop the auto debit.

Sad to say...izzi will give billions of excuses to tel u can't terminate so they can keep on charging you extra...

fastest way is to just stop d credit card n get d bank to reissue a new card

can we just request the bank to stop that particular auto debit transaction ?

plan to sign up izzi package but seems the comments here very bad....

if not mistaken the bank need instruction from the merchant to stop d auto debit coz you signed and authorised izzi when you sign up d package...

wow am so very glad i end this izzi relationship...

not izzi at all...

how u ask the bank to stop the card and reissue the new one?

"Bcoz the so call izzi ISP keep charging me and not entertain my request to terminate the service, so I have to terminate my card" <-- like that?

Try to call and speak the same thing to the your credit card bank, i've no idea what bank you using but for my case, Yes, it was settled dat way.

tats very unethical, should file a tribunal to the akta pengguna

haha.. here is not US la

just make my complaint through http://complaint.cfm.org.my

do not subscribe to this izzi broadband

and do not sign the auto debit service with them

i think this company has financial issue

no one will entertain you if you have problem either technical or refund

until now i still did not get back my cheque

---

Added on January 24, 2011, 3:50 pmyes, you have to ask the bank to change your credit card (new credit card number) and submit the dispute form to bank

---

Added on January 24, 2011, 3:52 pmcan not, submit the dispute form and ask the bank to change the new credit card for you

This post has been edited by asiatrader98: Jan 24 2011, 03:52 PM

means thie izzi hype is a gone case, i seldom see them agents around anymore too ..

i collected back my overcharge cheques (over 13 months overcharge) after half year and they still own me the trade in cheque (returned the usb device to them)

even you go to their office, only 2~3 staff working compare with last time

if you do not believe, dial 1800888638 no one pickup the phone
or
if maybe lucky if the guy call wilson answer your call for 21720828

This post has been edited by asiatrader98: Jan 24 2011, 04:35 PM

make complaint to MCMC/SKMM: http://aduan.skmm.gov.my/

---

Added on January 24, 2011, 5:29 pmyou mean contact the bank and get the dispute form then after fill in and submit?

This post has been edited by tanson: Jan 24 2011, 05:29 PM

thinking of changing to u-mobile instead of this crappy izzi. Anyone here already switch to u-mobile?

this company still here? i though bungkus already..

very sloowwwww..

Great info on the last few posts. Too bad I'm based overseas now but still got to cancel. Looks like it'll be a giant pain in the ***

call bank block your card.

I'll try that as well. In the meantime, I suggest that all of us here having problems with IZZInet should blog about it so that it'll get high on Google's search rankings

Edit: I've been doing some investigating to provide company info to everyone. If anyone can help out too that'll be great.

Found a 2008 court case against Izzinet Sdn Bhd that was looking to obtain a judgement for the sum of
RM1,555,322.22 and thereinafter effect the Winding-up against Izzinet Sdn. Bhd.
SRIDGE: STATUTORY NOTICE PURSUANT TO SECTION 218(1)(E) OF THE COMPANIES ACT, 1965 - dated 12 December 2008.
http://www.bursastation.com/news.pl?action...id=80615&back=1

Found a complaint published in the Malay Mail (prob by one of the forum members...)
Long wait for RM66 refund from Internet service provider - Friday, November 19th, 2010
http://www.mmail.com.my/content/55427-long...ervice-provider

Got this from All Company Online
(http://www.allcompanyonline.com/company/33/3/14/808591/IZZINET-SDN-BHD_732916D_.html)
IZZInet sdn. bhd.
Telephone: 03 - 21720888
Fax: 03 - 21720988
Contact Person: MR LEE KHIAM JIN(EXECUTIVE DIRECTOR)
Company Address: SUITE 8-12-1, LEVEL 12 MENARA OLYMPIA 8, JALAN RAJA CHULAN, 50200, KUALA LUMPUR

iBurst Association Members
Patrick Tan Chuek Hooi (CEO)
patricktan@izzi.net.my
www.izzi.com.my

Found a link.d in profile of one of the staff:
http://my.linkedin.com/pub/anthony-ng-huey-cherng/10/59/833
Anthony Ng Huey Cherng - listed as still working for IZZInet.

Found a director name:
Mohammad Sobri Bin Saad - also the CEO of EA Holdings Bhd (Not doing that great on the stock market it seems)


And two posts on mybroadband2u.com regarding IZZInet's financial info (Both posts were made on 10 Feb 2008)
Izzinet Sdn Bhd - Details of capital & shareholding changes - http://mybroadband2u.com/myforum/index.php?topic=93.0

Izzinet Sdn Bhd got Profit? - http://mybroadband2u.com/myforum/index.php?topic=92.0


According to a domain checker, IZZInet is hosted on 116.206.0.37
A deeper level whois check brings up:
a [Domain Name] izzi.net.my
b [Registration No.] D4A003423
c [Record Created] 10-MAY-2007
d [Record Expired] 10-MAY-2011
e [Record Last Modified] 01-FEB-2010
f [Invoicing Party] R035
Chan Kee Siak
Exa Bytes Network Sdn Bhd
1-18-8, Suntech @ Penang Cybercity
Lintang Mayang Pasir 3, Bayan Baru
11950 Bayan Lepas
Pulau Pinang
Malaysia

(Tel) 604-6308283
(Fax) 604-6308288

g [Registrant Code] MOBIF2.ORG
MoBif Wireless Broadband Sdn. Bhd.
(732916-D)
Suite 8-12-1, Level 12,
Menara Olympia,, No. 8, Jalan Raja Chulan,
50200 Kuala Lumpur
Wilayah Persekutuan
(Tel) 03-21720888
(Fax) 03-21720988

h [Administrative Contact Code] DCA044413
iZZi NOC
MoBif Wireless Broadband Sdn. Bhd.
Suit 0-12-1, Level 12.
Menara Olympia, No.8,, Jalan Raja Chulan,
50200 Kuala Lumpur
Wilayah Persekutuan
Malaysia

(Tel) 03-21720888
(Fax) 03-21720988

i [Billing Contact Code] CPC030482
iZZi NOC
iZZinet Sdn Bhd
Suit 0-12-1, Level 12.
Menara Olympia, No.8,, Jalan Raja Chulan,
50200 Kuala Lumpur
Wilayah Persekutuan
Malaysia

(Tel) 03-21720888
(Fax) 03-21720988

j [Technical Contact Code] CPC030484
iZZi NOC
iZZinet Sdn Bhd
Suit 0-12-1, Level 12.
Menara Olympia, No.8,, Jalan Raja Chulan,
50200 Kuala Lumpur
Wilayah Persekutuan
Malaysia

(Tel) 03-21720888
(Fax) 03-21720988

k [Primary Name Server] SVA013483
ns1.izzi.net.my 116.206.0.35

l [Secondary Name Server] SVA013484
ns2.izzi.net.my 116.206.0.36

[Secondary Name Server] SVA013369
ns1.mol.net.my 202.223.128.151

This post has been edited by Johnathan Sia: Jan 29 2011, 10:37 AM