yes... agree with u. hope that some one will take over it.

I believe some area still receiving good signal and can surf net/access internet without any problem. We are just the unlucky one.

i miss izzi too..

Hi all,

Good news for all.

I tried calling Mobif corporate office in Penang (046463381) and at least I got a response.

A "Ms Tan" took my num & got a "Mr Tan" from Izzi to call me, and at least he did yesterday, saying he could help on the auto debit & refund problem.

I also re-sent my termination letter to support@izzi.net.com

Hope that this helps.

thanks for this good info!
so guys, take the number above!

04-6463381

call them everyday..

Hi there,
Just wonder, is Mr Tan ask you to send your termination letter to the email?

And, is the termination letter from yourself or termination form from izzi?

It's just a termination letter I write on my own, he doesn't give me or asked me to use any form..

Any feedback after the letter..?
I will also draft my own copy of letter, after waiting 4 days for their fax.

He sent a reply right after that via support@izzi.net.com, saying he'll process from there.. Hopefully this time is for real, the termination & the refund.

when will they be officially closed?

Hi there.. email address correct?

Delivery to the following recipient failed permanently:

support@izzi.net.com

Technical details of permanent failure:
DNS Error: Domain name not found

It should be .net.my or .com.my

just sent my cancellation request to support@izzi.com.my

EDIT: also sent to support@izzi.net.my, but this one failed (User unknown)

This post has been edited by tanson: Mar 17 2011, 02:49 PM

after u cancel the modem can u return it n get back rm75?

can we do that? I'm not sure bout that.
but i doubt someone will be in the office collect from you.

I also suffer.... No connection since last Friday. Called them but no one pickup the call!!!! Called bank to cancel the auto debit but the bank not allow... How????

Guys, if u wanna reach Izzinet, here is the number:

03-21720812
or
03-21720828

Wilson will usually pick up the phone. But you will find that it's hard for him to take the call. From my experience, the great time to call is from 1030am till 1130am Mondays to Fridays.

Good Luck!

---

Added on March 18, 2011, 3:30 pmAnother thing to add..
To cancel the credit card autodebit, you must fax a letter to izzinet and the fax number is:

03-21720988

This post has been edited by hazairi: Mar 18 2011, 03:30 PM

report to them u lost d card

Then they will issue ne s new card... Same Wat!?

oh.. debit card = atm card...

then close the account lo

who ask u pay by debit card??

No.., is credit card....